Jobs in the United States

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Added 4 mins ago
Senior Network Operations Engineer – Tier 3
CACI International
Washington, DC
Job Title: Senior Network Operations Engineer – Tier 3
Added 4 mins ago
Cloud Platform Engineer IL6/cArmy
Koniag Government Services
Washington, DC
…within the Government-furnished cArmy/SIPR IL-6 boundary. The engineer coordinates Appian, enterprise services, identity, logging, storage, network, capacity, recovery, and inherited…
Added 31 mins ago
Senior Active Directory Engineer - Mergers, Acquisitions & Divestitures
AmerisourceBergen
Conshohocken, PA
Added 1 hour ago
Network Engineer
BOOZ, ALLEN & HAMILTON, INC.
Fayetteville, NC
As a Network Engineer, you will help maintain and execute a network of simulators and modeling capabilities focused on providing exercise capabilities for various units. These simulators…
Added 1 hour ago
Technical Support Engineer
BOOZ, ALLEN & HAMILTON, INC.
Fayetteville, NC
As a Technical Support Engineer, you will help maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various…
Added 2 hours ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
As a hands-on individual contributor, you will be the technical leader for the AI plugin registry's Azure Cosmos DB tier. Our catalog of plugins and agents, and the entitlements and…
Added 3 hours ago
Mechanical Thermal Analysis Engineer II-IV
Kratos Defense & Security Solutions, Inc.
Roseville, CA
The Mechanical Thermal Analysis Engineer is responsible for the development of new tactical unmanned aircraft. Assignments will require experience with thermal analysis procedures including…
Added 3 hours ago
Mechanical Thermal Analysis Engineer II - IV (Active Clearance Required)
Kratos Defense & Security Solutions, Inc.
Sacramento, CA
The Mechanical Thermal Analysis Engineer is responsible for the development of new tactical unmanned aircraft. Assignments will require experience with thermal analysis procedures including…
Added 4 hours ago
Senior Engineer – Identity & Access Management (Remote)
United Airlines
Chicago, IL
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the…
Added 8 hours ago
IL
Principal Engineer, SCADA Engineering (BESS)
Invenergy LLC
Denver, CO
- $155,000 to $182,500 USD / year
The Principal Engineer position will be part of the Construction team, with responsibility to serve as a senior technical leader responsible for engineering, procurement support,…
Added 9 hours ago
Circuit Activation Engineer - TS/SCI clearance
GD Information Technology, Inc.
United States
We’re seeking a Circuit Activation Engineer to design, deploy, and support secure, high‑performance network solutions that keep our mission moving. If you enjoy solving complex technical…
Added 9 hours ago
Circuit Activation Engineer - TS/SCI clearance
GD Information Technology, Inc.
United States
We’re seeking a Circuit Activation Engineer to design, deploy, and support secure, high‑performance network solutions that keep our mission moving. If you enjoy solving complex technical…
Added 10 hours ago
Facilities Maintenance Technician (Building Engineer) - $10,000 Sign on Bonus
United Airlines
Dulles, VA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the…
Added 11 hours ago
Internal CC Senior Network Security Engineer
Hays
MA
Our client is seeking Internal CC Senior Network Security Engineer in for a remote opportunity.
Added 14 hours ago
Producer
HIGHSCALE
Remote, United States
…With 50,000 sq. ft. of DTLA studios and a global influencer network, we’re ready to 10x our output in 2026 - and we need a Producer who can manage the pulse of our production engine,…
Added 14 hours ago
Producer
HIGHSCALE
Remote, United States
…With 50,000 sq. ft. of DTLA studios and a global influencer network, we’re ready to 10x our output in 2026 - and we need a Producer who can manage the pulse of our production engine,…
Added 14 hours ago
Producer
HIGHSCALE
Remote, United States
…With 50,000 sq. ft. of DTLA studios and a global influencer network, we’re ready to 10x our output in 2026 - and we need a Producer who can manage the pulse of our production engine,…
Added 15 hours ago
CT
Paint Manufacturing Engineer Supervisor - Ditch Witch
CMW The Charles Machine Works, Inc.
Perry, OK
- $80,000 to $101,000 USD / year
…and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world. We…
Added 16 hours ago
Principal / Sr. Principal Cyber Systems Administrator
Northrop Grumman
Huntsville
Engineer and maintain monitoring and observability solutions (e.g., Prometheus, Grafana, log aggregation, tracing) to provide real-time insight into system and network health.
Added 17 hours ago
Critical Environments Operator IV
CyrusOne Management Services LLC
Chandler, AZ
Build circuits in online database network management tool, perform circuit audits, and assist in special projects as required. Perform Level 1 response on Windows servers for non-managed…
Added 19 hours ago
Manager, Cloud Engineering
S&P OPCO LLC
NY
Job Duties: S&P OpCo, LLC seeks a Manager, Cloud Engineering who will engineer storage solutions and content replication to meet performance requirements. Administer AWS infrastructure…
Added 19 hours ago
Principal / Sr. Principal Cyber Systems Administrator
CORP-Corporate Office
United States
Engineer and maintain monitoring and observability solutions (e.g., Prometheus, Grafana, log aggregation, tracing) to provide real-time insight into system and network health.
Added 19 hours ago
VoIP Engineer
PEAKE
Falls Church, VA
We are seeking a highly skilled VoIP Engineer to design, implement, secure, and support enterprise-grade voice and collaboration systems across geographically dispersed environments. The…
Added 20 hours ago
Manager, Cloud Engineering
S&P Global
New York, NY
Job Duties: S&P OpCo, LLC seeks a Manager, Cloud Engineering who will engineer storage solutions and content replication to meet performance requirements. Administer AWS infrastructure…
Added 20 hours ago
CF
Intake Specialist, RAPID
Center for Justice Innovation
Brooklyn, NY
- $52,000 to $64,500 USD / year
Brooklyn Justice Initiatives (BJI) works to re-engineer the experience of criminal court in Brooklyn by providing judges, attorneys, and participants with meaningful alternatives to bail,…

Tulip Interfaces

IT Support Engineer

Somerville, MA, United States
MA, United States

$72,000 to $92,000 USD / year

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Job details

Pay: $72,000 to $92,000 USD / year
Experience: 1-3+ years of experience in an IT support or helpdesk role
Posting language: English
Posted: Oct 30, 2026

Original job description

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

You’re service-oriented and get real satisfaction from helping people solve their problems.
You’re a problem solver who looks for root causes rather than treating symptoms.
You communicate clearly with technical and non-technical colleagues, and you keep systems, documentation, and asset records tidy and up to date.
You’re comfortable learning and using AI tools to work smarter and handle recurring issues more efficiently.

What skills do I need?

1-3+ years of experience in an IT support or helpdesk role
Proficiency across macOS, Windows, and Linux, with a basic understanding of networking, Wi-Fi, and office hardware
Familiarity with common SaaS platforms such as Google Workspace, Atlassian, 1Password, and Slack
Actively uses AI tools as part of daily work for troubleshooting, documentation, and automating repetitive tasks
IT security awareness; compliance experience is a plus
Nice to have: experience with device management platforms (e.g., Kandji or Iru), scripting or automation, or high-growth startup experience
Bachelor’s degree or equivalent working experience

Key Responsibilities:

Serve as a key on-site IT support contact at Somerville HQ, resolving hardware, software, and network issues in person when remote support isn’t enough.
Triage inbound IT requests via tickets and chat, solving Tier 1 and Tier 2 issues independently and escalating when needed.
Support and troubleshoot endpoints (macOS, Windows, Linux), productivity platforms, and A/V equipment.
Manage user accounts and permissions across the company’s SaaS platforms, including onboarding and offboarding (equipment setup, access provisioning, account decommissioning) and periodic access reviews.
Maintain an accurate inventory of IT assets at Somerville HQ and support the full device lifecycle: procurement, tracking, refresh, and recycling.
Create and update support documentation, knowledge base articles, and team runbooks so employees can self-serve, and turn recurring issues into systemic fixes rather than just closing tickets.

Key Collaborators:

IT team
Operations and People Ops partners
Operations leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Learning & Development program
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $72,000 - $92,000 per year.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

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More about this job

Skills

MES
Documentation
Technical support
Apple macOS
Microsoft Windows
Linux
Google Workspace
Slack
Regulatory compliance
Troubleshoot
Onboarding
Procurement
Leadership
Process data
Data protection

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