Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Network Engineer III
University System of Georgia
GA
The Network Engineer III provides network infrastructure technical design, hands-on daily support, and works with network infrastructure operations. This position is responsible for a wide…
Added 2 mins ago
On-Site Service Engineer – Data Center / Server Hardware
Unisys Corporation
Pryor, OK
Familiarity with Linux or similar operating systems
Added 2 mins ago
Mission Systems Software Chief Architect
The Boeing Company
Berkeley, MO
Leads the Mission Systems software office as Chief Software Engineer – focusing on software process and tooling in support of product architecture and execution flows
Added 2 mins ago
Lead Software Engineer-Simulation
The Boeing Company
Berkeley, MO
The Boeing Company is currently seeking a Lead Software Engineer-Simulation (Level 5) to join the Flight Simulation | Labs team located in Berkeley, MO. Flight Simulation | Labs provides…
Added 3 mins ago
Tester (Remote)
GovCIO
Jefferson City, MO
GovCIO is currently hiring a Software Development Engineer in Test (SDET), Test Engineer, to join cross-functional product teams building and modernizing federal digital services on AWS…
Added 3 mins ago
PN
Software Engineer 1
Pacific Northwest National Laboratory
Jefferson City, MO
- $83,100 USD / year
…interactions within complex biological, chemical, material, and Earth systems. We intentionally connect disciplines to advance fundamental discovery science, develop transformative…
Added 4 mins ago
TS
Systems Engineer, Payload Electronics & Integration
Turion Space
Irvine, CA
- $125,000 to $175,000 USD / year
We are seeking a Mid-Level Systems Engineer, Payload Electronics & Integration with strong hardware to software systems focus on integrated electronic payloads to join our team in Irvine,…
Added 5 mins ago
Senior System Validation and Automation Engineer
Generac Power Systems Inc
Waukesha, WI
Generac Home is hiring a Senior System Validation and Automation Engineer at Generac. In this role you will eventually own the planning and execution of system-level validation for power…
Added 7 mins ago
Enterprise - Senior Software Engineer - Linux, C/C++, Python
Erias Ventures, LLC
Annapolis Junction, MD
We are seeking a Software Engineer who develops, maintains, and enhances/ports complex and diverse software capabilities based upon Product Group and other mission stakeholder needs. Works…
Added 7 mins ago
Senior Technical IT Storage Engineer
Highmark Health
Remote, United States
…to our technical IT ecosystem that includes infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical IT professionals, analysts, and…
Added 8 mins ago
Senior Network Services Engineer
Oracle
Nashville, TN
…tasks, as well as create and customize dashboards, telemetry systems, and alerting mechanisms to monitor network…
Added 8 mins ago
Senior Site Reliability Engineer (SRE)
Serco USA
Arlington, VA · VA · MD · DC
We are seeking a Senior Site Reliability Engineer (SRE) to support and improve the reliability, availability, security, and performance of applications and infrastructure hosted within an…
Added 13 mins ago
Senior Instrumentation and Controls Design Engineer
Princeton Plasma Physics Laboratory
Princeton, NJ
In this role you would serve as a Senior Instrumentation & Controls Engineer working closely with researchers, engineers and technical staff to design, deploy and operate systems used for…
Added 16 mins ago
Senior Staff Systems Engineer
Saab, Inc.
East Syracuse, NY
We are currently seeking a motivated, enthusiastic Senior Staff Systems Engineer interested in designing, deploying, integrating, and documenting complex systems of systems for our…
Added 17 mins ago
Lead Cloud Integrated Infrastructure Engineer (with POLY Clearance)
Deloitte
Rosslyn, VA
As a Project - Lead Cloud Integrated Infrastructure Engineer II on the Hybrid Cloud Infrastructure team, you will be responsible for:
Added 17 mins ago
Linux Platform Engineer
CACI International
Hampton, VA
Join a mission-driven team as a Linux Platform Engineer. The Linux Platform Engineer will be designing, implementing, and supporting enterprise Cross Domain Solution (CDS) platforms that…
Added 17 mins ago
ENGINEER NUCLEAR 4
Huntington Ingalls Industries
Newport News, VA
Designs, develops, and tests nuclear equipment and systems. Conducts research on new materials of special interest in nuclear reactors. Conducts studies related to the detection and control…
Added 17 mins ago
Sr. Software Engineer - Reston, Hybrid - FreeWheel
Comcast
Reston, VA
Continuous optimization and reconstruction of existing systems to support rapid business development.
Added 17 mins ago
Multi Cloud Engineer
SAIC
Chantilly, VA
SAIC is seeking a highly skilled Multi Cloud Engineer to provide Systems Engineering and Technical Advisory (SETA) support to a mission critical program based in Chantilly, VA. In this…
Added 17 mins ago
Cyber Security/Information Assurance Engineer
CACI International
Chantilly, VA
The Cyber Security/Information Assurance Engineer/Technician will function as a Security Control Assessor (SCA) following National Institute of Standards and Technology (NIST) Special…
Added 17 mins ago
Engineer II
General Atomics
Herndon, VA
General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted…
Added 18 mins ago
SC
1791 - Computer Engineer
SOLUTE Careers
Norfolk, VA
- $130,000 to $145,000 USD / year
Sigma Defense is seeking a Computer Engineer to join our team in Norfolk, VA. The hired candidate will serve as the senior technical authority responsible for architecting, implementing,…
Added 18 mins ago
SC
1792 - Software Engineer
SOLUTE Careers
Norfolk, VA
- $150,000 to $170,000 USD / year
Sigma Defense is seeking a Software Engineer to join our team in Norfolk, VA. The hired candidate will support engineering, development, integration, and modernization activities. This…
Added 18 mins ago
Systems Development Engineer II, ADC Security Services (A2SE)
Amazon
Arlington, VA
Troubleshoot, diagnose, and resolve production software issues across multiple languages (Python, Java, TypeScript, Bash, Ruby) on Linux-based systems
Added 18 mins ago
IG
Windows Engineer
Insight Global
Richmond, VA
- $50 to $70 USD / hour
The environment includes legacy Windows Server 2008 and 2012 systems, virtualization platforms, aging hardware, and workloads that may be migrated to AWS or repurposed from Linux to…

Tulip Interfaces

IT Support Engineer

Somerville, MA, United States
MA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 1-3+ years of experience in an IT support or helpdesk role
Posting language: English
Posted: Oct 30, 2026

Original job description

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

You’re service-oriented and get real satisfaction from helping people solve their problems.
You’re a problem solver who looks for root causes rather than treating symptoms.
You communicate clearly with technical and non-technical colleagues, and you keep systems, documentation, and asset records tidy and up to date.
You’re comfortable learning and using AI tools to work smarter and handle recurring issues more efficiently.

What skills do I need?

1-3+ years of experience in an IT support or helpdesk role
Proficiency across macOS, Windows, and Linux, with a basic understanding of networking, Wi-Fi, and office hardware
Familiarity with common SaaS platforms such as Google Workspace, Atlassian, 1Password, and Slack
Actively uses AI tools as part of daily work for troubleshooting, documentation, and automating repetitive tasks
IT security awareness; compliance experience is a plus
Nice to have: experience with device management platforms (e.g., Kandji or Iru), scripting or automation, or high-growth startup experience
Bachelor’s degree or equivalent working experience

Key Responsibilities:

Serve as a key on-site IT support contact at Somerville HQ, resolving hardware, software, and network issues in person when remote support isn’t enough.
Triage inbound IT requests via tickets and chat, solving Tier 1 and Tier 2 issues independently and escalating when needed.
Support and troubleshoot endpoints (macOS, Windows, Linux), productivity platforms, and A/V equipment.
Manage user accounts and permissions across the company’s SaaS platforms, including onboarding and offboarding (equipment setup, access provisioning, account decommissioning) and periodic access reviews.
Maintain an accurate inventory of IT assets at Somerville HQ and support the full device lifecycle: procurement, tracking, refresh, and recycling.
Create and update support documentation, knowledge base articles, and team runbooks so employees can self-serve, and turn recurring issues into systemic fixes rather than just closing tickets.

Key Collaborators:

IT team
Operations and People Ops partners
Operations leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Learning & Development program
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Apply About employer

More about this job

Skills

MES
Documentation
Technical support
Apple macOS
Microsoft Windows
Linux
Google Workspace
Slack
Regulatory compliance
Troubleshoot
Onboarding
Procurement
Leadership
Process data
Data protection

Report this job