Jobs in the United States

25+ jobs

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Added 1 min ago
Network Engineer III
University System of Georgia
GA
…compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and…
Added 2 mins ago
Sr. Application Security Engineer
American Express Global Business Travel
Jefferson City, MO
We are seeking an experienced Senior Application Security Engineer to join our team in the corporate travel industry. This remote position requires a unique blend of application development…
Added 3 mins ago
Associate Electrical Design Engineer
Moog Military Aircraft LLC
Buffalo, NY
Moog's Space and Defense Group is looking for an Associate Electrical Design Engineer to perform the conceptual design, analysis, development, and testing of complex electronics used on…
Added 3 mins ago
Chemical Engineer I (5681)
Honeywell
Kansas City, MO
Added 4 mins ago
A
Principal Antenna/RF Engineer
Aerospace
Lansdale, PA
- $166,000 to $207,000 USD / year
As a Principal Wireless/ RF Engineer specializing in Antenna Technology at Honeywell Aerospace (HONA), your expertise and contributions will have a direct impact on business and technology.…
Added 4 mins ago
TS
Systems Engineer, Payload Electronics & Integration
Turion Space
Irvine, CA
- $125,000 to $175,000 USD / year
We are seeking a Mid-Level Systems Engineer, Payload Electronics & Integration with strong hardware to software systems focus on integrated electronic payloads to join our team in Irvine,…
Added 12 mins ago
Staff Software Engineer, Salesforce
DAT
Denver, CO · Portland, OR · Seattle, WA
DAT Solutions is looking for a Staff Software Engineer to join our Enterprise Solutions Team
Added 13 mins ago
Senior Mechanical Design Engineer
Type One Energy Group, Inc.
Knoxville, TN
If you are searching for the best new ideas and share our vision, join us as a Senior Mechanical Design Engineer. This is what you need to know:
Added 16 mins ago
Senior Project Manager
Chapel Electric Co LLC
Dayton, OH
Chapel seeks a Senior Project Manager who will be responsible for providing oversight to Project Engineer(s), Assistant Project Manager(s), as well as coordinating the scheduling efforts of…
Added 16 mins ago
Senior Project Manager, Gas Pipeline
Cobb, Fendley & Associates, Inc.
Albuquerque, NM
Development Opportunities // Professional and personal growth through innovative in-house training and collaborative resources
Added 16 mins ago
General Engineer (Integrated Air and Missile Defense Portfolio Manager)
Office of the Secretary of Defense
Pentagon, VA
…capabilities in support of senior-level IPT processes. Oversees the development of associated supporting studies and analysis. Leads working IPT teams to develop products for decision…
Added 18 mins ago
Senior Software Engineer
Dominion Energy
RICHMOND, VA
Working independently helps lead to the development of applications ensuring that the code follows latest coding practices and industry standards. Work closely and help lead other software…
Added 21 mins ago
Software Engineer I
TransDigm Group Inc.
Vergennes, VT
As a Software Engineer, you will leverage cutting-edge development workflows to build the precise, intelligent, and secure software powering tomorrow’s Monitoring and Actuation Systems.…
Added 22 mins ago
Water Resources Engineer
RE/SPEC Inc.
Sarasota, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 22 mins ago
Water Resources Engineer
RE/SPEC Inc.
Tampa, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 22 mins ago
Water Resources Engineer
RE/SPEC Inc.
Orlando, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 22 mins ago
Water Resources Engineer
RE/SPEC Inc.
Fort Myers, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 24 mins ago
Advanced Quality Engineer
General Dynamics Mission Systems, Inc
Canonsburg, PA
…everything in between. We seek an experienced Advanced Quality Engineer to design, implement and maintain quality assurance protocols and methods for processing materials into finished…
Added 29 mins ago
Project Engineer I - SAOC Airframe Development
Sierra Nevada Corporation
Lone Tree, CO
…position? We could use your expertise on our team! As a Project Engineer I you will support planning, coordination, and execution of the engineering aspects of product development projects.…
Added 29 mins ago
SH
Senior Software Engineer I, Specialty Care, Growth
Spring Health
San Francisco, CA
- $183,000 to $205,500 USD / year
Reporting to the Engineering Manager, Specialty Care Growth, this Senior Software Engineer I will build and own full-stack experiences that help members discover, access, and stay engaged…
Added 32 mins ago
Electrical and Computer Engineering Faculty (Open Rank, Multiple Positions)
Florida Polytechnic University
United States
…above). Instructors focus on teaching excellence and curriculum development…
Added 36 mins ago
Senior Engineer
Bank of America, National Association
United States
…include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and…
Added 40 mins ago
Network Switching Design Engineer Senior
Leidos
Jacksonville, NC
Leidos is currently seeking a Network Switching Design Engineer Senior to join our team in Camp Lejeune, NC. The Network Switching Design Engineer will assist the Government Lead in the…
Added 40 mins ago
Senior Electrical Engineer
Roush Yates Engines
Mooresville, NC
Added 40 mins ago
Engineering Technical Lead - I&C Embedded Software
GE Vernova
Wilmington, NC
Minimum of 10 years of experience in embedded software development, including a deep working knowledge of C Programming language and software development tools (GitLab version control,…

Tulip Interfaces

IT Support Engineer

Somerville, MA, United States
MA, United States

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Job details

Experience: 1-3+ years of experience in an IT support or helpdesk role
Posting language: English
Posted: Oct 30, 2026

Original job description

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

You’re service-oriented and get real satisfaction from helping people solve their problems.
You’re a problem solver who looks for root causes rather than treating symptoms.
You communicate clearly with technical and non-technical colleagues, and you keep systems, documentation, and asset records tidy and up to date.
You’re comfortable learning and using AI tools to work smarter and handle recurring issues more efficiently.

What skills do I need?

1-3+ years of experience in an IT support or helpdesk role
Proficiency across macOS, Windows, and Linux, with a basic understanding of networking, Wi-Fi, and office hardware
Familiarity with common SaaS platforms such as Google Workspace, Atlassian, 1Password, and Slack
Actively uses AI tools as part of daily work for troubleshooting, documentation, and automating repetitive tasks
IT security awareness; compliance experience is a plus
Nice to have: experience with device management platforms (e.g., Kandji or Iru), scripting or automation, or high-growth startup experience
Bachelor’s degree or equivalent working experience

Key Responsibilities:

Serve as a key on-site IT support contact at Somerville HQ, resolving hardware, software, and network issues in person when remote support isn’t enough.
Triage inbound IT requests via tickets and chat, solving Tier 1 and Tier 2 issues independently and escalating when needed.
Support and troubleshoot endpoints (macOS, Windows, Linux), productivity platforms, and A/V equipment.
Manage user accounts and permissions across the company’s SaaS platforms, including onboarding and offboarding (equipment setup, access provisioning, account decommissioning) and periodic access reviews.
Maintain an accurate inventory of IT assets at Somerville HQ and support the full device lifecycle: procurement, tracking, refresh, and recycling.
Create and update support documentation, knowledge base articles, and team runbooks so employees can self-serve, and turn recurring issues into systemic fixes rather than just closing tickets.

Key Collaborators:

IT team
Operations and People Ops partners
Operations leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Learning & Development program
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

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More about this job

Skills

MES
Documentation
Technical support
Apple macOS
Microsoft Windows
Linux
Google Workspace
Slack
Regulatory compliance
Troubleshoot
Onboarding
Procurement
Leadership
Process data
Data protection

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