Jobs in the United States

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Added 13 mins ago
Coach, Financial Literacy, Student Financial Aid
Dallas College
United States
Utilizing a comprehensive case management approach, the Financial Literacy Coach will assist students and their families by providing resources and knowledge about financial resources…
Added 16 mins ago
SA
Associate Maintenance Programs Consultant - DMX
Southwest Airlines Co.
Dallas, TX
- $81,200 to $90,200 USD / year
The Associate MX Programs Consultant supports the Strategy and Initiatives Team by serving as a subject matter expert for MX Programs and Technical Data Management. They’ll partner with…
Added 19 mins ago
Associate Director, Staffing and Development
Cornerstone Research US
NY · Chicago, IL · Boston, MA · San Francisco, CA · Washington, DC · Los Angeles, CA
The Associate Director, Staffing and Development, oversees all aspects of project staffing and related professional development for the Finance practice area. This position is critical to…
Added 36 mins ago
IR
District Treasurer
Indian River Central School District
Philadelphia, NY
- $35 USD / hour
Provide financial information and supporting documentation for State aid claims, grant reimbursements, and capital project reporting.
Added 1 hour ago
OO
Administrative Secretary
Office of Shared Administration (WV)
Charleston, WV
- $16.59 to $27.64 USD / hour
Office & Communication Management: Serve as a primary point of contact for internal and external communications on behalf of the Director and the program; prioritize and handle incoming…
Added 1 hour ago
VS
AI Connect Outside Plant Associate Director
Verizon Services Corp. BC
Basking Ridge, NJ · Bloomington, CA · Irving, TX · Houston, TX · West Jordan, UT · Temple Terrace, FL · Minneapolis, MN · Walnut Creek, CA · Indianapolis, IN
- $114,000 to $219,000 USD / year
…intelligence workloads and hyperscale connectivity. As the Associate Director of Outside Plant, you will lead a high-performing team of Engineers and Project Managers responsible for the…
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - High Net Worth Individuals
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - High Net Worth Individuals
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Tax Associate Director - High Net Worth Individuals
Dean Dorton
Remote, United States
The essential duties & responsibilities of the Tax Associate Director role are outlined below in correlation with Dean Dorton’s performance management impact areas.
Added 1 hour ago
Administrative Business Partner
Dean Dorton
Lexington, KY
Support project management efforts by tracking deadlines, coordinating deliverables, and communicating status updates.
Added 1 hour ago
Administrative Business Partner
Dean Dorton
Louisville, KY
Support project management efforts by tracking deadlines, coordinating deliverables, and communicating status updates.
Added 1 hour ago
Administrative Business Partner
Dean Dorton
Fort Wright, KY
Support project management efforts by tracking deadlines, coordinating deliverables, and communicating status updates.
Added 1 hour ago
Administrative Support Specialist (Tax)
Dean Dorton
Fort Wright, KY
Update project and document status within the firm’s workflow management system.
Added 1 hour ago
Administrative Support Specialist (Tax)
Dean Dorton
Indianapolis, IN
Update project and document status within the firm’s workflow management system.
Added 1 hour ago
Sales Associate
Rocky's Ace Hardware
Northborough, MA
This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The…
Added 1 hour ago
Sales Associate
Rocky's Ace Hardware
Millis, MA
This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The…
Added 1 hour ago
Sales Associate
Rocky's Ace Hardware
Dayton, OH
This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The…
Added 1 hour ago
Sales Associate
Rocky's Ace Hardware
New Carlisle, OH
This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The…
Added 1 hour ago
Sales Associate
Rocky's Ace Hardware
Holden, MA
This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The…

TTEC

Sales Service Delivery Manager

Tempe, AZ, United States

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Job details

Experience: Minimum 1 year of call center, equivalent work, or sales management experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all!

Base Salary $70,000–$75,000 with 15% in monthly bonus potential

Help us grow our sales representative team

Eligible for generous employee referral bonus opportunities

What You’ll be Doing

Do you have a passion for leading, mentoring, and coaching sales teams? Are you ready to help associates deliver exceptional customer experiences while achieving meaningful client and business results? In this role, you’ll guide, support, and motivate a team of sales associates, helping them reach performance goals, resolve customer escalations, and deliver quality experiences on every interaction. You’ll play an important role in creating a positive, performance-driven environment where your team feels supported, recognized, and ready to succeed.

You’ll report to the Director. We’re looking for a leader who can Act as One by building trust, removing barriers, and helping the team accomplish goals while supporting associate growth and career mobility.

During a Typical Day, You’ll

Lead with purpose by helping your team understand the “why” behind the work: creating meaningful customer connections, achieving sales and service goals, and supporting a client partnership that depends on consistent, high-quality performance.
Improve key success metrics connected to team, client, and business goals, including:
Revenue targets
Customer satisfaction scores
Service level goals
Quality goals
Coach associates through regular feedback, development conversations, and performance support that help them achieve company and client goals.
Address employee questions and performance needs while coordinating training on new or revised services, products, processes, and project updates.
Use time management and organizational skills to manage multiple priorities, track progress, monitor attendance, and keep the team focused on daily execution.

What You Bring to the Role

Minimum 1 year of call center, equivalent work, or sales management experience
Experience leading, coaching, or supporting teams in a performance-driven environment
Ability to motivate others, build trust, and create a positive team culture
Customer-focused mindset with a passion for delivering exceptional experiences
Strong communication, organization, and problem-solving skills
Ability to understand, interpret, and use data to guide performance conversations and reporting
Comfort helping associates use the tools, systems, and resources they need to complete day-to-day tasks

What You Can Expect

Support for your career and professional development
An inclusive culture and community-minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Paid time off (PTO), wellness, and healthcare benefits
A competitive compensation package, performance bonus opportunities, and benefits that may pleasantly surprise you, including tuition reimbursement

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day - and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI- Onsite

Title: Sales Service Delivery Manager

Location: AZ-Tempe

Requisition ID: 04FSS

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More about this job

Skills

Sales
Coaching
Customer service
Time management
Organizational skills
Motivate others
Communication skills
Problem solving
Reporting

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