Front Desk Administrator/Reconciliation Clerk

WORK HOURS: TUESDAY-FRIDAY 9:30 AM-8:00 PM (30 MINUTE UNPAID LUNCH)

Summary:

The Front Desk Administrator/Driver Reconciliation position requires a capable and friendly front office administrator to work at our reception area, answering incoming calls and welcoming visitors as well as performing a variety of clerical accounting functions, such as counting and balancing cash transactions, reconciling driver loads, and managing cash receipts. This job requires some flexibility, working a shift starting at 9:30 a.m. and 8:00 pm, with a 30-minute lunch (10 paid hours per day / 40 per week).

Front Desk / Administrative Duties

• Serve as the primary point of contact at the front desk and assist guests and visitors.
• Answer and direct incoming calls and respond to general inquiries.
• Create sample invoices, sales invoices, and other requested documentation.
• Perform data entry and maintain accurate electronic and paper records.
• Assist with filing, correspondence, and general office organization.
• Provide administrative support and complete other duties as assigned based on business needs.

Reconciliation Duties

• Reconcile satellite driver paperwork and driver loads on a daily basis.
• Review driver paperwork for completeness and accuracy and identify variances or discrepancies.
• Verify supporting documentation, including back-door sheets, route summaries, and DEX information as applicable.
• Enter reconciliation information into the appropriate spreadsheets and systems.
• Organize, maintain, and file completed driver paperwork and reconciliation records.
• Communicate with drivers regarding paperwork, discrepancies, or information needed to complete reconciliation.
• Assist with corrections to invoices, payments, pricing, or other reconciliation items as needed.
• Complete other reconciliation or administrative tasks as assigned.

Qualifications

Qualifications:

• Associates degree or relevant experience.
• One to two years of administrative experience, preferably in an receptionist, accounting, customer service, or banking function.
• Knowledge of basic accounting principles.
• Computer literacy including: e-mail, internet, database inquiry and updating, spreadsheet software.
• Ability to verbally communicate clearly and effectively.
• Ability to write customer correspondence.
• Experience in setting up and organizing file systems and using office equipment.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

Works in an indoor, climate controlled office setting.