Jobs in the United States

25+ jobs

Save this search

Added just now
Mechanical Engineer
Veeco Instruments Inc.
PLAINVIEW, NY
…advanced thin film process technologies. Our high-performance systems drive innovation in energy efficiency, consumer electronics and network storage and allow our customers to maximize…
Added just now
KB
Welder
Koch Business Solutions, LP
NORWICH, NY
- $22 to $30 USD / hour
…our first products consisted of spark-gap-tube based ignition systems. Since then we've been at the forefront of innovation, leading the industry into the age of modern, semiconductor based…
Added just now
Manufacturing Inline Controls (MIC) - Equipment Technician
Global Foundries
Malta, NY
…continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit…
Added just now
Engineer I
HEI Hotels and Resorts / Merritt Hospitality, LLC
TARRYTOWN, NY
…Performance Bonus Eligible? NoOverviewMaintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with…
Added just now
Cross Domain Architect, Lead
Booz Allen Hamilton Inc.
ROME, NY
…new cross domain requirements, and update or patch critical systems. You'll provide customers insight into their network through monitoring and performance management. You will accomplish…
Added just now
Electrical/Mechanical Assembler 1st Shift
Gorbel, Inc.
VICTOR, NY
Added just now
Electrical/Mechanical Assembler 1st Shift
Gorbel, Inc.
VICTOR, NY
Added just now
Project Specialist - Broken Arrow, OK
Hubbell Incorporated
Broken Arrow, OK
We are seeking a highly motivated and mechanically inclined Project Specialist to lead and coordinate capital and engineering projects within a manufacturing environment. This role requires…
Added just now
Electrical/Mechanical Assembler 1st Shift
Gorbel, Inc.
VICTOR, NY
Added just now
Clinical Laboratory Technologist - Histology Shift Supervisor
Stony Brook University
Stony Brook, NY
…histologic sections. Follow all appropriate protocols for all LIS systems: Copath, Ventana Benchmark, Ultra, HE600, and…
Added just now
Principal Sales Account Manager Aerospace and Defense
GlobalFoundries
ROUND LAKE, NY
…continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit…
Added just now
PDK Design Engineering Intern, Silicon Photonics (Summer 2027)
GlobalFoundries
ROUND LAKE, NY
Added just now
Intern, Electrical Engineering
New York Air Brake
WATERTOWN, NY
Bendix Commercial Vehicle Systems LLC All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,…
Added just now
Engineer 4, Systems
New York Air Brake
WATERTOWN, NY
Bendix Commercial Vehicle Systems LLC All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,…
Added just now
DC
Production Associate - 2nd Shift
Danaher Corporation
Cortland, NY
- $23.53 to $29.75 USD / hour
…responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper - everyday Pall is there, helping protect critical operating assets,…
Added just now
DC
Production Associate - 3rd Shift (Cortland, NY)
Danaher Corporation
Cortland, NY
- $23.53 to $29.75 USD / hour
…responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper - everyday Pall is there, helping protect critical operating assets,…
Added just now
DC
Production Associate - 2nd Shift (Cortland, NY)
Danaher Corporation
Cortland, NY
- $23.53 to $29.75 USD / hour
…responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper - everyday Pall is there, helping protect critical operating assets,…
Added just now
DC
Production Associate - 2nd Shift (Cortland, NY)
Danaher Corporation
Cortland, NY
- $23.53 to $29.75 USD / hour
…responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper - everyday Pall is there, helping protect critical operating assets,…
Added just now
DC
Production Associate - 2nd Shift
Danaher Corporation
Cortland, NY
- $23.53 to $29.75 USD / hour
…responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper - everyday Pall is there, helping protect critical operating assets,…
Added just now
DC
Production Associate - 3rd Shift (Cortland, NY)
Danaher Corporation
Cortland, NY
- $23.53 to $29.75 USD / hour
…responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper - everyday Pall is there, helping protect critical operating assets,…
Added just now
PT
Gas Furnace Technician
PDS Tech Commercial
East Syracuse, NY
- $31.45 USD / hour
PDS Tech Commercial is partnering with an industry leader in HVAC technology to bring talented Gas Furnace Technician s onto an innovative Commercial Engineering team.
Added just now
Electronic Test Technician
Telephonics Corporation
Farmingdale, NY
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (RF) components, RF microwave/microelectronic assemblies, and…
Added 1 min ago
G
Maintenance Engineer
GPAC
Eden Prairie, MN
- $34 to $41 USD / hour
…a strandard plant maintenance and gain exposure to process engineering, customer applications, and advanced food processing…
Added 1 min ago
Systems Integration Analyst Sr - E3
Lockheed Martin
Liverpool, NY
Join the Lockheed Martin Rotary & Mission Systems (RMS) Engineering Processes Tools & Training team and work alongside industry‑leading experts on mission critical projects. In this role…
Added 1 min ago
A
Software Cyber Engineer
Actalent
Liverpool, NY
- $40 to $55 USD / hour
This role focuses on integrating, testing, and administering Linux-based systems for mission-critical programs. You will apply your systems engineering and Linux expertise to support…

Closed listing

Trulieve

Customer Experience Platform Manager

Clearwater, FL, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Closing date: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21937

Remote Work Available: Yes Job Title: Customer Experience Platform Manager

Business Unit: Customer Experience

Location: Clearwater, Florida / Hybrid

Reports To: Senior Customer Insights Manager

ROLE SUMMARY

The Customer Experience Platform Manager leads Trulieve’s customer insights programs and voice-of-customer technology ecosystem, turning customer feedback and operational data into clear, actionable business intelligence. This role owns survey programs, reporting, platform administration, data integrations, and advanced analytics while partnering across the organization to strengthen customer understanding and decision-making.

RESPONSIBILITIES

Build, maintain, and continuously improve weekly and monthly customer experience reporting, dashboards, and executive-ready insights for business stakeholders.
Own end-to-end survey programs, including research objectives, questionnaire design, deployment, quality assurance, analysis, reporting, and recommendations.
Administer and optimize voice-of-customer platforms, dashboards, taxonomy, permissions, workflows, and related technology to ensure reliable and scalable program operations.
Manage customer experience data integrations and data hygiene, partnering with technology and data teams to improve completeness, accuracy, accessibility, and governance.
Lead advanced customer analytics, including churn analysis, predictive modeling, text analytics, segmentation, and linkage of customer experience outcomes to financial and operational performance.
Manage and develop the Customer Insights Analyst team, establish analytical standards, and translate complex findings into clear recommendations for leaders and cross-functional partners.

QUALIFICATIONS

Required: Bachelor’s degree in customer experience, market research, analytics, business, marketing, information systems, or a related field, or equivalent relevant experience.
Required: Five or more years of experience in customer insights, voice-of-customer programs, market research, business intelligence, or customer experience technology, including at least two years leading people or teams.
Required: Demonstrated experience managing enterprise survey or voice-of-customer platforms, including dashboards, permissions, taxonomy, workflows, and system administration.
Required: Strong quantitative and qualitative research skills, including survey design, statistical analysis, text analytics, data visualization, and interpretation of customer feedback.
Required: Experience managing data integrations, data quality, and reporting processes in partnership with technology, data engineering, or business intelligence teams.
Required: Excellent communication and storytelling skills, with the ability to translate complex analysis into clear business implications and recommendations.
Preferred: Experience with Medallia or a comparable enterprise voice-of-customer platform and familiarity with CRM, data warehouse, and visualization technologies.
Preferred: Experience with predictive modeling, churn analysis, financial linkage, or advanced customer analytics in multi-unit retail, regulated industries, or high-volume consumer environments.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

This position operates primarily in office and remote environments, with regular computer and telephone use and occasional visits to retail locations, meetings, and company events. The role requires sustained attention to detailed data and technology workflows, effective communication with employees and business partners, and flexibility to support critical reporting, research, or platform needs.

Trulieve job description is not designed to contain all activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Please apply directly through our official careers site or authorized recruitment channels. Using third-party application services may create issues with your applicant profile and lead to processing delays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

About employer

More about this job

Skills

Customer experience
Customer insight
Business intelligence
Reporting
Decision making
Research
Quality assurance
Manage the customer experience
Market research
System administration
Statistics
Data visualization
Data engineering
Communication skills
Data warehouse

Report this job