Jobs in the United States

25+ jobs

Save this search

Added just now
Designer I CAD
St. Jude Medical, Cardiology Division, I
MN
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added just now
CE
Project Manager - Owner's Rep
Colliers Engineering & Design
Springfield, MA
- $80,000 to $130,000 USD / year
…where you can succeed. We are currently looking for a Project Manager to join our team in the Springfield/Chicopee area of…
Added just now
Client Program Manager
Colliers Engineering & Design
UNAVAILABLE, NY
Colliers Engineering & Design is currently seeking a detail-oriented Client Program Manager to join our infrastructure team in New York state! This role will work in-office or hybrid.…
Added just now
Project Manager - Mission Critical (Kansas City)
Burns & McDonnell
Kansas City, MO
…the most fast paced, innovative sectors of high tech building design and construction. Project focus would be mission-critical data center projects. This opportunity hires directly into our…
Added just now
IT Security Manager
Panasonic North America
Kansas City, MO
As an Information Security Management (ISM) Manager, you will lead the strategy, governance, and operational execution of PECNA's modern information security program in a 24/7 manufacturing…
Added just now
Assistant Construction Manager - Global Facilities (Kansas City, MO)
Burns & McDonnell
Kansas City, MO
Description The Assistant Construction Manager plays a crucial role in the success of our Engineer Procure Construct (EPC) projects. This position is an opportunity to develop into a future…
Added 1 min ago
Construction Manager- Utility Scale Solar
Aerotek
Atlanta, GA
…days a week (~additional $500 a week) Summary The Construction Manager is responsible for leading on-site construction activities, ensuring tracker systems and associated scopes are…
Added 1 min ago
MS Dynamics 365 F&O Manager
Deloitte
Saint Louis, MO
As a Manager for our Microsoft Dynamics 365 Finance & Operations (D365 F&O) offering, you combine your business, industry, and functional skills to design solutions that are usable,…
Added 1 min ago
MS Dynamics 365 F&O Manager
Deloitte
Kansas City, MO
As a Manager for our Microsoft Dynamics 365 Finance & Operations (D365 F&O) offering, you combine your business, industry, and functional skills to design solutions that are usable,…
Added 1 min ago
Associate Director, Risk Based Quality Management (RBQM)
Otsuka America Pharmaceutical Inc.
Jefferson City, MO
…compliant, and inspection ready trial execution. The Senior Manager partners across Clinical Management, Data Management, Biostatistics, Quality Assurance, Safety, and external vendors to…
Added 1 min ago
Assistant Construction Manager - Water (Kansas City, MO)
Burns & McDonnell
Kansas City, MO
Description The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or the Engineer Procure Construct (EPC) Project Manager or…
Added 1 min ago
Sr Accessibility Product Manager, Clinical Solutions (Remote)
RELX INC
Maryland Heights, MO
About the RoleIn this role, you will lead the accessibility program for a broad portfolio of Clinical Solutions products, ensuring they meet evolving accessibility standards and support the…
Added 2 mins ago
Workplace Planning & Facilities Project Manager - Kansas City
Burns & McDonnell
Kansas City, MO
The Workplace Planning & Facilities Project Manager supports the planning, coordination, and execution of corporate workplace initiatives, primarily within Burns & McDonnell's Kansas City…
Added 4 mins ago
Senior Supplier Quality Engineer
MED Medtronic Inc
Mounds View, MN · Memphis, TN · North Haven, CT
…compliance with applicable quality requirements throughout design transfer and…
Added 4 mins ago
Principal Supplier Quality Engineer
MED Medtronic Inc
Mounds View, MN
…transfers, providing Quality Assurance Engineering expertise across design transfer, manufacturing readiness, supplier qualification, and process improvement. This role partners with…
Added 4 mins ago
Software Quality Engineer I
MED Medtronic Inc
Mounds View, MN · Newton, MA
In this dynamic role, you’ll work alongside a team of engineers and cross-functional partners to drive quality for design, development, and maintenance of software for Affera cardiac…
Added 4 mins ago
UO
Director of Career Advancement & Program Services
University of California, Santa Barbara
CA
- $80,850 to $146,160 USD / year
…(BLANK AST 3) and the Career Development and Alumni Relations Program Manager (CAREER SVC SPEC 3), and student…
Added 4 mins ago
Clinical Manager
Easterseals Northern California
San Jose, CA
…young adults with autism spectrum disorder (ASD)! As a Clinical Manager, you'll play a vital role in helping them develop the skills they need to thrive in their communities. We're looking…
Added 5 mins ago
Project Manager - EPC Transmission & Distribution
Burns & McDonnell
Kansas City, MO
Burns & McDonnell's Transmission & Distribution (T&D) Global Practice is seeking a seasoned EPC project manager to support our Kansas City office. This role will lead the successful…
Added 5 mins ago
Project Engineering Manager - Water/Wastewater Job Details | Black & Veatch Family of Companies
Black & Veatch
Kansas City, MO
As the Project Engineering Manager for Water & Wastewater , you will manage execution of the engineering component of multiple traditional, design-build, design-bid-build, and collaborative…
Added 5 mins ago
Project Engineering Manager - Water/Wastewater Job Details | Black & Veatch Family of Companies
Black & Veatch
Creve Coeur, MO
As the Project Engineering Manager for Water & Wastewater , you will manage execution of the engineering component of multiple traditional, design-build, design-bid-build, and collaborative…
Added 5 mins ago
Construction Manager
Kennedy/Jenks Consulting
Ventura, CA
…sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, award-winning water reuse projects, and efficient…
Added 5 mins ago
Project Manager - Water/Wastewater
Kennedy/Jenks Consulting
Eugene, OR
As a Water/Wastewater Project Manager, you’ll support project and design delivery, multidisciplinary team coordination, and client engagement.
Added 5 mins ago
Pipeline Client Service Manager/Project Manager
Kennedy/Jenks Consulting
Virginia Beach, VA
Lead project delivery: Serve as Project Manager and technical leader for small to large water and wastewater pipeline projects, from planning and design through construction and closeout.…
Added 5 mins ago
Pipeline Client Service Manager/Project Manager
Kennedy/Jenks Consulting
Richmond, VA
Lead project delivery: Serve as Project Manager and technical leader for small to large water and wastewater pipeline projects, from planning and design through construction and closeout.…

Closed listing

Trulieve

Customer Experience Platform Manager

Clearwater, FL, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Closing date: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21937

Remote Work Available: Yes Job Title: Customer Experience Platform Manager

Business Unit: Customer Experience

Location: Clearwater, Florida / Hybrid

Reports To: Senior Customer Insights Manager

ROLE SUMMARY

The Customer Experience Platform Manager leads Trulieve’s customer insights programs and voice-of-customer technology ecosystem, turning customer feedback and operational data into clear, actionable business intelligence. This role owns survey programs, reporting, platform administration, data integrations, and advanced analytics while partnering across the organization to strengthen customer understanding and decision-making.

RESPONSIBILITIES

Build, maintain, and continuously improve weekly and monthly customer experience reporting, dashboards, and executive-ready insights for business stakeholders.
Own end-to-end survey programs, including research objectives, questionnaire design, deployment, quality assurance, analysis, reporting, and recommendations.
Administer and optimize voice-of-customer platforms, dashboards, taxonomy, permissions, workflows, and related technology to ensure reliable and scalable program operations.
Manage customer experience data integrations and data hygiene, partnering with technology and data teams to improve completeness, accuracy, accessibility, and governance.
Lead advanced customer analytics, including churn analysis, predictive modeling, text analytics, segmentation, and linkage of customer experience outcomes to financial and operational performance.
Manage and develop the Customer Insights Analyst team, establish analytical standards, and translate complex findings into clear recommendations for leaders and cross-functional partners.

QUALIFICATIONS

Required: Bachelor’s degree in customer experience, market research, analytics, business, marketing, information systems, or a related field, or equivalent relevant experience.
Required: Five or more years of experience in customer insights, voice-of-customer programs, market research, business intelligence, or customer experience technology, including at least two years leading people or teams.
Required: Demonstrated experience managing enterprise survey or voice-of-customer platforms, including dashboards, permissions, taxonomy, workflows, and system administration.
Required: Strong quantitative and qualitative research skills, including survey design, statistical analysis, text analytics, data visualization, and interpretation of customer feedback.
Required: Experience managing data integrations, data quality, and reporting processes in partnership with technology, data engineering, or business intelligence teams.
Required: Excellent communication and storytelling skills, with the ability to translate complex analysis into clear business implications and recommendations.
Preferred: Experience with Medallia or a comparable enterprise voice-of-customer platform and familiarity with CRM, data warehouse, and visualization technologies.
Preferred: Experience with predictive modeling, churn analysis, financial linkage, or advanced customer analytics in multi-unit retail, regulated industries, or high-volume consumer environments.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

This position operates primarily in office and remote environments, with regular computer and telephone use and occasional visits to retail locations, meetings, and company events. The role requires sustained attention to detailed data and technology workflows, effective communication with employees and business partners, and flexibility to support critical reporting, research, or platform needs.

Trulieve job description is not designed to contain all activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Please apply directly through our official careers site or authorized recruitment channels. Using third-party application services may create issues with your applicant profile and lead to processing delays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

About employer

More about this job

Skills

Customer experience
Customer insight
Business intelligence
Reporting
Decision making
Research
Quality assurance
Manage the customer experience
Market research
System administration
Statistics
Data visualization
Data engineering
Communication skills
Data warehouse

Report this job