Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Diagnostic Imaging Physicist - Landauer
Fortive
Remote, United States
Extensive experience with computer systems and the use of a laptop to perform daily duties, including cloud based tools for workflow and file storage
Added 2 mins ago
Field Service Technician V - Site Lead (Deploy Only)
Sierra Nevada Corporation
Shalimar, FL
…support, maintenance, and repair services for the most complex systems. This role demands exceptional leadership, advanced diagnostic abilities, and the capacity to oversee the most…
Added 11 mins ago
Lead Repository Material Handler
Fisher BioServices Inc.
Vacaville, CA
Manage warehouse operations with a focus on safety, quality, and efficiency while contributing to our mission of making the world healthier, cleaner, and safer. Support operational…
Added 12 mins ago
Distinguished Engineer
The Elevance Health Companies, Inc.
United States
Lead AI-driven modernization of legacy systems through automated code transformation, service decomposition, and continuous optimization.
Added 13 mins ago
Plant Operator - Renewable Natural Gas (Burlington)
Opal Fuels
Florence Township, NJ
Responsible for the safe and efficient operation of the RNG plant. This involves monitoring plant systems, performing maintenance, and ensuring the final product meets quality standards for…
Added 19 mins ago
Senior Accountant and Team Lead
MISSIONWELL LLC
Remote, United States
You will shape systems, controls, and team practices rather than simply inherit them.
Added 22 mins ago
Community Team Leader
United States
The Community Team Leader sets the tone for the store’s community building and brings the Patagonia story to life. They lead the Retail Environmental Activism Program and the store's events…
Added 22 mins ago
Visual Team Leader
United States
…the sales floor to drive an impactful customer experience and lead employees in delivering impeccable customer service. They align with leadership to coordinate and implement seasonal sales…
Added 22 mins ago
Warehouse Team Leader
United States
…ensure the highest level of customer service through organized systems, replenishment, managing direct orders and supporting the team in organizational leadership. They are flexible,…
Added 25 mins ago
Senior Database Administrator
Louisiana Health Service & Indemnity Company
Baton Rouge, LA
Has demonstrated thorough understanding and quality of systems installation and maintenance.
Added 34 mins ago
EB
Park Ranger
East Bay Regional Park District
San Francisco Bay Area, CA
- $39.29 to $44.43 USD / hour
Have basic knowledge of computers and willingness and ability to learn internal computer programs
Added 36 mins ago
LL
Support Services Team Lead
LCH Lab. Corp. of America Holdings
Raritan, NJ
- $21 to $25 USD / hour
…patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network,…
Added 36 mins ago
Change Management Specialist
MedImpact Healthcare Systems Inc.
Remote, United States
…superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in…
Added 36 mins ago
CTIO - Platform Support Operations Manager - Manager
PwC US Group LLP
NY · Raleigh, NC · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
…services across client-facing environments. As a Manager you will lead teams, coach team members, manage client accounts, and drive assigned workstreams by reviewing complex issues,…
Added 41 mins ago
Chief of Staff
Growing Up New Mexico
Santa Fe, NM
Growing Up New Mexico (GUpNM) seeks to ensure every young child thrives through high-quality early learning, family support and lasting systems change by partnering with families, the…
Added 42 mins ago
Senior Core Infrastructure Engineer
Oracle
Santa Clara, CA · Seattle, WA
Bachelor's of Technology (B.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information…
Added 42 mins ago
Process Engineer Staff
Plexus
Neenah, WI · Neenah
Purpose Statement: The process engineer is responsible for providing technical expertise throughout the manufacturing process. This role involves offering guidance on best practices and…
Added 46 mins ago
P
Shipping Supervisor 3rd Shift
PrideStaff
Lancaster, TX
- $26 USD / hour
Strong computer literacy: proficiency with Microsoft Office (Word, Excel, Outlook), barcode scanning systems, and ERP/MRP/WMS software
Added 49 mins ago
Supervisor Materials Procedural
SLH Saint Luke's Hospital of Kansas City
MO
Computer proficient, must be comfortable learning and managing multiple systems.
Added 50 mins ago
Registered Nurse - Hospital at Home (24 hours/week)
Northeast Professional Registry Of Nurses
United States
…standards, policies, protocols, guidelines and documentation systems to support safe, reliable, high-quality, evidence-based care with clinical protocols as the…
Added 51 mins ago
AM
ELECTRONICS ASSEMBLER-CONFORMAL COAT SPECIALIST 1
Advanced Motion Controls
Camarillo, CA
- $24 to $26 USD / hour
The ideal candidate will demonstrate exceptional attention to detail, strong process discipline, and the ability to consistently meet quality and throughput expectations while maintaining…
Added 52 mins ago
Shift Leader - 4371
Domino's
Fairfax, VA
12. Masters Point of Sale (POS) computer systems for automated order taking.
Added 53 mins ago
Shift Leader - 4234
Domino's
Fairfax, VA
12. Masters Point of Sale (POS) computer systems for automated order taking.
Added 53 mins ago
Shift Leader - 4385
Domino's
Centreville, VA
12. Masters Point of Sale (POS) computer systems for automated order taking.
Added 53 mins ago
Sr. Principal System Engineer - USAF IFC Manager
Northrop Grumman
San Diego
…drive IFC strategy supporting new capability insertion. The IFC Lead partners closely with Systems Engineering, Software, Hardware, Integration & Test, Safety, and Cyber to reduce…

Trulieve

Customer Experience Platform Manager

Clearwater, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21937

Remote Work Available: Yes Job Title: Customer Experience Platform Manager

Business Unit: Customer Experience

Location: Clearwater, Florida / Hybrid

Reports To: Senior Customer Insights Manager

ROLE SUMMARY

The Customer Experience Platform Manager leads Trulieve’s customer insights programs and voice-of-customer technology ecosystem, turning customer feedback and operational data into clear, actionable business intelligence. This role owns survey programs, reporting, platform administration, data integrations, and advanced analytics while partnering across the organization to strengthen customer understanding and decision-making.

RESPONSIBILITIES

Build, maintain, and continuously improve weekly and monthly customer experience reporting, dashboards, and executive-ready insights for business stakeholders.
Own end-to-end survey programs, including research objectives, questionnaire design, deployment, quality assurance, analysis, reporting, and recommendations.
Administer and optimize voice-of-customer platforms, dashboards, taxonomy, permissions, workflows, and related technology to ensure reliable and scalable program operations.
Manage customer experience data integrations and data hygiene, partnering with technology and data teams to improve completeness, accuracy, accessibility, and governance.
Lead advanced customer analytics, including churn analysis, predictive modeling, text analytics, segmentation, and linkage of customer experience outcomes to financial and operational performance.
Manage and develop the Customer Insights Analyst team, establish analytical standards, and translate complex findings into clear recommendations for leaders and cross-functional partners.

QUALIFICATIONS

Required: Bachelor’s degree in customer experience, market research, analytics, business, marketing, information systems, or a related field, or equivalent relevant experience.
Required: Five or more years of experience in customer insights, voice-of-customer programs, market research, business intelligence, or customer experience technology, including at least two years leading people or teams.
Required: Demonstrated experience managing enterprise survey or voice-of-customer platforms, including dashboards, permissions, taxonomy, workflows, and system administration.
Required: Strong quantitative and qualitative research skills, including survey design, statistical analysis, text analytics, data visualization, and interpretation of customer feedback.
Required: Experience managing data integrations, data quality, and reporting processes in partnership with technology, data engineering, or business intelligence teams.
Required: Excellent communication and storytelling skills, with the ability to translate complex analysis into clear business implications and recommendations.
Preferred: Experience with Medallia or a comparable enterprise voice-of-customer platform and familiarity with CRM, data warehouse, and visualization technologies.
Preferred: Experience with predictive modeling, churn analysis, financial linkage, or advanced customer analytics in multi-unit retail, regulated industries, or high-volume consumer environments.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

This position operates primarily in office and remote environments, with regular computer and telephone use and occasional visits to retail locations, meetings, and company events. The role requires sustained attention to detailed data and technology workflows, effective communication with employees and business partners, and flexibility to support critical reporting, research, or platform needs.

Trulieve job description is not designed to contain all activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Please apply directly through our official careers site or authorized recruitment channels. Using third-party application services may create issues with your applicant profile and lead to processing delays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply About employer

More about this job

Skills

Customer experience
Customer insight
Business intelligence
Reporting
Decision making
Research
Quality assurance
Manage the customer experience
Market research
System administration
Statistics
Data visualization
Data engineering
Communication skills
Data warehouse

Report this job