FOH Director

Role Summary: A leader that is responsible for the daily operations of the front of house restaurant team to exceed guest expectations and achieve restaurant goals.

Duties & Responsibilities:

· Leads the team in customer service and hospitality during the entirety of a shift · Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines · Ensures security protocols are followed · Holds team members accountable to adhering to policies and procedures · Ensures that Team Members maintain overall facility cleanliness · Perform any of the tasks above as needed throughout shift · Addresses guest issues that may arise · Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback · Adheres to all Company policies and procedures · Ensure proper stewardship of the facility, equipment, cleaning supplies, and tools · Trains Team Members and provides individual feedback on job responsibilities that they are doing well on and areas of opportunities · Implements new rollouts and initiatives

Qualifications & Skills:

· Previous leadership experience preferred · Customer-friendly demeanor and willingness to serve · Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, and lift heavy objects as needed · Able to maintain positive energy throughout shift with an outgoing, friendly, and patient attitude · Able to excel in a fast-paced, team environment with a sense of urgency in getting things done · Able to think ahead and anticipate problems before they happen · Available to work a flexible schedule and arrive to work at the scheduled time · Demonstrate unquestionable integrity · Can self-start and be flexible · Can think strategically and be creative

Advantages of Position:

· Competitive Wages & Benefits · Flexible Schedules · Closed Sundays · Advancement · Opportunities · Fun, Energetic Work Environment · Food Discounts · Paid Time Off (after service period) · Scholarship Opportunities Truett’s Luau brings the spirit of Hawaii to Fayetteville, Georgia. Customers are welcomed into the restaurant with "Alohas" and ukuleles. Tiki huts create a unique and playful environment, where customers can choose from sit down, counter and drive-thru service.