Director

Role Summary: The Operations Director is responsible for leading a team to exceed guest expectations.

Duties & Responsibilities:

· Lead a team of team leaders during the entirety of a shift · Ensure their team works at a pace to maintain restaurant's established speed of service guidelines · Ensure security protocols are followed · Hold team members accountable to adhering to policies and procedures · Ensure their team maintains overall facility cleanliness · Address guest issues or restaurant problems that may arise · Maintain a positive working relationship and treats all employees with respect · Adhere to all Company policies and procedures · Ensure proper stewardship of the facility, equipment, cleaning supplies, and tools · Train Team Members and provides individual feedback · Implement new rollouts and initiatives

• Use business metrics including, but not limited to, food cost, labor, and guest satisfaction to identify opportunity and implement systems for improvement

Qualifications & Skills:

· Previous leadership experience preferred · Customer-friendly demeanor and willingness to serve · Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, and lift heavy objects as needed · Able to maintain positive energy throughout shift with an outgoing, friendly, and patient attitude · Able to excel in a fast-paced, team environment with a sense of urgency · Able to think ahead and anticipate problems · Available to work a flexible schedule and arrive to work at the scheduled time · Demonstrates unquestionable integrity · Can self-start, take initiative, and be flexible · Can think strategically and be creative

Advantages of Position:

· Competitive Wages & Benefits · Flexible Schedules · Closed Sundays · Advancement Opportunities · Fun, Energetic Work Environment · Food Discounts · Paid Time Off (after service period) · Scholarship Opportunities Truett’s Luau brings the spirit of Hawaii to Fayetteville, Georgia. Customers are welcomed into the restaurant with "Alohas" and ukuleles. Tiki huts create a unique and playful environment, where customers can choose from sit down, counter and drive-thru service.