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C-17 Program Management Specialist Manager
The Boeing Company
San Antonio, TX
The Boeing Global Services (BGS) C-17 Integrated Services Program is seeking a Program Management Manager to join the Heavy Maintenance (Mx) and Modifications (Mods) team in San Antonio, TX.
Added 7 mins ago
Global Operations Program Manager 3
Northrop Grumman
Linthicum Heights, MD · Falls Church, VA · Linthicum Heights · Falls Church
The incumbent will lead program management initiatives supporting our program management strategic roadmap, including leading members of our seasoned program execution team. The manager…
Added 7 mins ago
Manager Contracts Administration 2
Northrop Grumman
Rocket Center, WV · Plymouth, MN · Rocket Center · Plymouth
The Manager, Contract Administration 2 serves as a key business partner and contracts lead for critical Fuze and Warhead programs. You will drive contract strategy, ensure compliance,…
Added 9 mins ago
Sr Principal Contract Administrator - 18570
Northrop Grumman
Roy, UT · Roy
The successful candidate will support the large, complex, high-profile Sentinel Program and work closely on a day-to-day basis with Managers, Directors, Vice Presidents, and rocket…
Added 9 mins ago
Lab Design Operation & Test Deputy Director - Manager 3
Northrop Grumman
Roy, UT · Roy
Northrop Grumman Defense Systems is seeking a Lab Design Operation & Test Deputy Director - Manager 3. This position will be located in Roy, UT and will support the Sentinel Program.
Added 10 mins ago
Principal Program Manager
Nokia
United States
The ASIC Program Manager is responsible for leading complex ASIC development programs from concept through silicon production. This role drives cross-functional execution across…
Added 20 mins ago
Retail District Manager
Goodwill of the San Francisco Bay
United States
…operations; leading the team and driving the business. Provides strategic vision, leadership and general management skills for both short- and long-term success. Key responsibilities…
Added 21 mins ago
Seed Account Manager - Eastern US (IL, IN, WI, MI, OH, Northeast)
Pioneer Hi-Bred International, Inc
IL · IN
Brevant is currently hiring for a Seed Account Manager for a national retailer in the Eastern US region (IL, IN, WI, MI, OH, Northeast). This individual will be a key asset in building and…
Added 28 mins ago
BE
Senior Communications Manager, BEF
Bonneville Environmental Foundation
Portland, OR
- $90,000 to $100,000 USD / year
…cross-functional team, collaborating with stakeholders across program teams, senior leadership, and external partners to contribute to BEF's mission of accelerating renewable energy and…
Added 33 mins ago
Sr Manager, SAP Transformation - P2S Field Service Management & Integration (Remote)
RTX
Remote, United States
…Aerospace, Pratt & Whitney, and Raytheon. The role requires strategic leadership, strong knowledge of field service operations, SAP ERP implementation methodologies, and the ability to…
Added 35 mins ago
C-17 Program Management Specialist Manager
The Boeing Company
San Antonio, TX
The Boeing Global Services (BGS) C-17 Integrated Services Program is seeking a Program Management Manager to join the Heavy Maintenance (Mx) and Modifications (Mods) team in San Antonio, TX.
Added 43 mins ago
Manager, Controls and Governance
OKX
NY
Experience: 3+ years of progressive experience in Strategic Operations, Program Management, Compliance Operations, Governance, or Risk Management within fintech, crypto/web3, or heavily…
Added 47 mins ago
Lifecycle Marketing Manager (Email & Engagement)
Tenable, Inc.
Headquarters, MD
The ideal candidate is an experienced communications professional who brings a strategic mindset along with experience designing email marketing programs, managing customer engagement…
Added 56 mins ago
HP
Director of Sales
Hotel Polaris at US Airforce Academy
Colorado Springs, CO
- $120,000 to $140,000 USD / year
Direct a strategic and comprehensive leisure and business transient sales effort. Identifying and growing key accounts within this market segment along with the Leisure & Business Transient…
Added 1 hour ago
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Materials Manager
Aerotek
Des Plaines, IL
- $110,000 to $120,000 USD / year
Job Title: Materials ManagerJob DescriptionAs a Materials Manager, you will lead all materials functions, including purchasing, procurement, inventory control, material planning,…
Added 1 hour ago
Resident Engineer/Project Manager
WSP
Vancouver, WA · Portland, OR
WSP is seeking a dynamic Resident Engineer/Project Manager for our Vancouver, WA office. Other locations include Portland, OR. Shape the future of transportation infrastructure in the…
Added 1 hour ago
Product Manager, AI & Emerging Technology
Compeer Financial
Bloomington, IL · Lakeville, MN · Sun Prairie, WI · Naperville, IL
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Added 1 hour ago
HM
Vice President, People Operations
Hawke Media
Santa Monica, CA
- $155,000 to $175,000 USD / year
As the company’s senior People executive, the VP will serve as a strategic advisor to the leadership team while overseeing the full employee experience, including People Operations, talent…
Added 1 hour ago
HR Manager
STERIS Corporation
Mentor, OH
The HR Manager will serve as a strategic partner to the STERIS Global Services Equipment Service leadership and Associates across the United States. This role drives talent acquisition,…
Added 1 hour ago
Director, Global AI Security & CISO Initiatives
Newell Brands
Bismarck, ND
Partner with security leaders to define and monitor key performance indicators, key risk indicators, strategic outcomes, and program health measures.
Added 1 hour ago
Transportation Program Manager
HDR
Irvine, CA · Los Angeles, CA · Long Beach, CA
Plan, direct and monitor all aspects of program execution. This may involve overseeing a broad range of disciplines including, but not limited to: capital planning, change management,…
Added 1 hour ago
UO
Academic Business Officer
University of California, Santa Barbara
CA
- $136,600 to $267,600 USD / year
…Physics Department is now ranked among the top 10 graduate programs in the Nation. The complexity of the Department is represented by the provision of a broad set of support services:…
Added 1 hour ago
HR Generalist
Live Nation Worldwide, Inc.
Miami, FL
…businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation…
Added 1 hour ago
Seed Account Manager - Eastern US (IL, IN, WI, MI, OH, Northeast)
Vylor
IL · Deer Creek
Brevant is currently hiring for a Seed Account Manager for a national retailer in the Eastern US region (IL, IN, WI, MI, OH, Northeast). This individual will be a key asset in building and…
Added 1 hour ago
Sr. Human Resource Business Partner Manager
Sierra Nevada Corporation
Lone Tree, CO
As the Sr. Human Resource Business Partner Manager supporting NC3, you will serve as a trusted advisor to program and functional leadership while delivering high-impact, practical HR…

TrueCommerce

Key Client Manager

Remote, United States

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Job details

Experience: 10+ years of Account Management or Customer Success experience managing existing customers.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Key Client Manager is a senior-level strategic relationship owner responsible for the retention, satisfaction, and revenue retention of TrueCommerce’s highest-value enterprise customers. This role requires deep expertise in customer engagement, depth in growth and retention strategies, and long-term account strategy.

As the primary advisor to our top-tier accounts, the Key Client Manager builds and maintains executive relationships, anticipates customer needs, and proactively drives adoption, optimization, and expansion across complex environments. The ideal candidate combines strong technical aptitude with exceptional communication, problem-solving, and strategic thinking skills to deliver measurable business value and prevent churn.

What You'll Do:

Strategic Retention & Growth

Meet or exceed monthly sales quotas by building and closing pipeline with existing customers
Manage a portfolio of top-tier enterprise customers with full responsibility for renewals and expansion.
Develop deep, trust-based relationships at multiple levels - operational, technical, and executive.
Proactively outreach customers to identify optimization opportunities and recommend solutions that drive measurable improvement.
Maintain high follow-up rigor to ensure all pipeline opportunities remain updated and actionable.

Advanced Customer Partnership

Develop and maintain joint success plans with enterprise accounts, linking customer goals to TrueCommerce solutions and long-term outcomes.
Serve as a trusted advisor and strategic resource by understanding complex customer workflows, long-term goals, and success metrics.
Resolve customer challenges with urgency, navigating cross-functional teams and escalating where necessary.
Manage complex negotiations and executive-level business reviews.
Act as the voice of the customer within TrueCommerce and build alignment across Product, Support, Professional Services, and Leadership.

Operational Excellence

Contribute to pilot programs, initiatives, or strategic efforts within the Client Management organization.
Consistently maintain detailed and accurate CRM records including activities, notes, and opportunity updates.
Monitor and act on customer health data in ChurnZero to proactively identify risk, optimize adoption, and drive expansion across enterprise accounts.
Stay current on TrueCommerce product roadmap, industry trends, and enterprise best practices.
Participate in regular department meetings, training sessions, and ongoing educational activities.
Leverage approved AI tools and automation to streamline workflows, improve productivity, and enhance the accuracy and consistency of customer and operational processes.
Execute other responsibilities and strategic initiatives as assigned.

What You Bring:

Bachelor's degree in Business or equivalent experience
10+ years of Account Management or Customer Success experience managing existing customers.
3+ years managing enterprise or top-tier accounts with a strong focus on retention and growth.
Proven history of overperformance against retention, renewal, and upsell quotas.
Strong technical aptitude with the ability to understand complex integration environments and SaaS ecosystems.
Confidence and skill communicating with executive-level customer stakeholders.
Exceptional listening, relationship-building, and problem-solving abilities.
Highly organized with strong attention to detail and the ability to manage multiple priorities.
Working knowledge of EDI or Supply Chain solutions strongly preferred.
Willingness to work extended hours as needed to support enterprise customer demands.

Perks & Benefits

Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11 company holidays
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world’s leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others.

For additional information, visit our website

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