Strategic Projects Lead

ABOUT THE ROLE

Join an early-stage AI marketplace team delivering expert services for AI research and market research projects. You will manage projects from client needs through fulfillment, while helping improve the processes and products that support delivery.

WHAT YOU'LL DO

• Manage several expert delivery projects at once across human data and market research.
• Lead client communication, share proactive updates, discuss screening criteria, and provide strategic guidance.
• Recruit and reactivate experts from an internal panel to meet project needs.
• Identify fulfillment bottlenecks and feasibility issues, then partner with engineering on product and process improvements.
• Build client relationships and grow accounts through reliable project delivery.

WHAT WE'RE LOOKING FOR

• 0 to 2 years of experience in consulting, project delivery, or delivery operations at a high-growth startup, or recent graduation with relevant experience.
• Experience owning projects end to end, including expert recruiting, client communication, and fulfillment.
• Strong communication and negotiation skills, including the ability to hold your ground with enterprise stakeholders.
• A proactive, resourceful approach, with experience identifying problems and proposing solutions in an early-stage or high-intensity environment.
• Comfort with hands-on recruiting, ambiguity, and improving operational processes.
• A bachelor's degree from a highly regarded U.S. university or 1 to 2 years of experience at a high-growth startup.
• Marketplace or staffing platform experience is relevant.

COMPENSATION & BENEFITS

Base salary: $120,000 to $160,000 annually. Visa sponsorship is available.

LOCATION

On-site in San Francisco, California, United States, five days per week, with flexibility to work an additional day.