Strategic Projects Lead

ABOUT THE ROLE

Join an early-stage AI marketplace team and own expert delivery projects for AI research clients. This client-facing role combines project operations, expert recruitment, and problem-solving to ensure projects are delivered successfully and accounts grow over time.

WHAT YOU'LL DO

• Manage several expert delivery projects at once across human data and market research.
• Lead client communication, share proactive updates, negotiate project requirements, and advise clients on delivery strategy.
• Recruit and reactivate experts from an internal panel to meet project needs.
• Identify delivery bottlenecks and feasibility issues, then work with engineering on product or process improvements.
• Build strong client relationships by delivering high-quality projects and identifying opportunities to grow accounts.

WHAT WE'RE LOOKING FOR

• Zero to two years of experience in consulting, project delivery, delivery operations, or an operationally intensive startup environment; recent graduates are welcome.
• Experience owning projects end to end, including expert recruitment, client communication, and fulfillment.
• Strong communication and negotiation skills, including the ability to hold your ground with enterprise stakeholders.
• A proactive, hands-on approach to solving problems and improving products or processes in fast-moving environments.
• A bachelor's degree from a strong U.S. university or one to two years of experience at a high-growth startup.
• Experience with AI, expert marketplaces, or staffing platforms is relevant.

COMPENSATION & BENEFITS

Base salary is $120,000 to $160,000 annually. Visa sponsorship is available.

LOCATION

On-site in San Francisco, California, five days per week, with flexibility to work a sixth day. Candidates must be based in or willing to relocate to San Francisco.