Founding Product Designer

ABOUT THE ROLE

Join an early-stage AI company building software for insurance claims operations. As the first designer, you will shape the product experience for claims professionals and help turn complex workflows into clear, enterprise-ready tools.

WHAT YOU'LL DO

• Own the end-to-end experience across claims workspaces and dashboards used by operators, team leads, and executives.
• Research how customers use the product through behavioral data, heat maps, discovery calls, and direct observation, then use those insights to guide improvements.
• Partner with product leadership, forward-deployed engineers, and the engineering team to define workflows and prepare designs for implementation.
• Design AI and human-in-the-loop interactions that make agent actions, sources, reasoning, and uncertainty understandable to users.
• Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience.
• Develop design principles and a design system, and prototype quickly with AI tools.
• Measure whether design changes help users complete work with less effort.

WHAT WE'RE LOOKING FOR

• Five to eight years of product design experience, with a track record of sustained work in technology companies.
• Experience as a founding designer or first design hire at an early-stage startup.
• A UX-first, data-informed approach to simplifying complex workflows through user research and product usage data.
• Experience designing dense, technical software used by operators throughout the workday.
• Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
• Product design experience beyond visual or interface design, with strong complex workflow skills.
• Experience in insurance, claims, healthcare, or another compliance-heavy operational field is a plus.
• Experience with AI-assisted workflows, design systems, and design principles is also valuable.
• U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

COMPENSATION & BENEFITS

Base salary: $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.

LOCATION

On-site in New York, New York.