Founding Product Designer

ABOUT THE ROLE

Join an early-stage AI company building software for insurance claims operations. As the founding product designer, you will shape the user experience for claims professionals and leaders, making complex, high-volume workflows easier to use.

WHAT YOU'LL DO

• Own the end-to-end experience across claims workspaces and leadership dashboards, from discovery through delivery.
• Conduct user research, review behavioral data and heat maps, and use findings to prioritize improvements.
• Partner with product and engineering teams to translate customer problems into clear workflows and implementation-ready designs.
• Design AI agent interactions that show users what the agent did, what information it used, why it acted, and where users can review or intervene.
• Help evolve an early interface into an enterprise-grade product as larger insurance organizations adopt the platform.
• Establish design principles and a design system, and use AI prototyping tools to explore and test ideas quickly.
• Measure whether design changes help users complete their work with less effort.

WHAT WE'RE LOOKING FOR

• Five to eight years of product design experience, including early-stage startup work as a founding designer or first design hire.
• Experience designing dense, technical software used by operators throughout the workday.
• A UX-first, data-informed approach to simplifying complex workflows through user research and product usage data.
• Experience prototyping with AI coding tools such as Claude or Lovable.
• A track record in product design beyond visual or interface design alone.
• Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus.
• Experience with AI and human-in-the-loop products, design systems, or design principles is helpful.
• Must be authorized to work in the United States. Visa transfers are accepted; new visa sponsorship is not available.

COMPENSATION & BENEFITS

Base salary is $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.

LOCATION

On-site five days per week in New York, New York.