Forward Deployed Engineer
- San Francisco, CA, United States
$200,000 to $325,000 USD / year
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Job details
- Pay
- $200,000 to $325,000 USD / year
- Experience
- At least 2 years of software engineering experience, preferably in product-focused or customer-facing roles.
- Posting language
- English
- Posted
Original job description
ABOUT THE ROLE
Join a newly formed customer-facing engineering team at an early-stage enterprise AI company focused on IT service management and workflow automation. You will build production systems with customers, turning complex operational needs into reliable AI-powered solutions and reusable platform capabilities.
WHAT YOU'LL DO
- Architect and build production-grade systems for customer pilots, translating complex requirements into scalable implementations.
- Develop and maintain backend services, APIs, and integrations that extend an AI agent platform.
- Build secure, reliable integrations with external systems, with strong observability and maintainability.
- Turn customer needs and edge cases into reusable product capabilities.
- Own deployments from initial architecture through launch, scaling, and ongoing optimization.
- Partner with customers and internal teams to solve high-impact problems and move solutions into production.
- Help establish processes for a new engineering function and contribute to product direction.
WHAT WE'RE LOOKING FOR
- At least 2 years of software engineering experience, preferably in product-focused or customer-facing roles.
- Strong backend engineering and system design fundamentals, with experience shipping production systems and building APIs or third-party integrations.
- Experience working directly with customers on implementations, pilots, solutions engineering, or forward-deployed projects, or a clear interest in moving into customer-facing engineering.
- Background in startups, small companies, or other fast-moving environments, with ownership and adaptability in ambiguous settings.
- Clear communication skills with technical and business stakeholders, and the ability to execute independently.
- Strong computer science, engineering, mathematics, or physics fundamentals.
- Exposure to AI or LLM systems, agent architectures, or automation platforms is helpful.
COMPENSATION & BENEFITS
Base salary: $200,000 to $325,000 annually. Visa sponsorship is not available.
LOCATION
On-site in San Francisco, California.
More about this job
Skills
- IT service management
- Workflow
- Adaptability
- Communication skills
- Computer science