Forward Deployed Engineer

ABOUT THE ROLE

Join an AI-focused team delivering automation solutions directly within customer environments. You will guide deployments from workflow discovery through production, helping organizations improve complex operational processes with AI agents.

WHAT YOU'LL DO

• Own customer delivery from kickoff and scoping through implementation and go-live.
• Map workflows, identify automation opportunities and blockers, and redesign processes where needed.
• Translate business logic into agent actions, decision rules, exception handling, and fallbacks.
• Configure agents for ERPs, portals, spreadsheets, email, and other systems, writing integration code and prototypes as needed.
• Debug and improve production agents, tracking measurable outcomes and iterating quickly.
• Build trusted relationships with customer stakeholders, lead working sessions, and guide scope and account expansion.
• Document reusable deployment patterns and share recurring customer needs with Product and Engineering.

WHAT WE'RE LOOKING FOR

• Five to eight years of experience in forward deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role.
• Production experience shipping AI or agentic systems in customer environments, including ownership of scoping, implementation, and go-live.
• Hands-on expertise with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation.
• Integration and scripting experience with Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.
• Customer-facing delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation.
• Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics.
• Willingness to travel frequently to customer sites across the UK and Europe, around three days per week during active deployments.
• Must be based in the UK and authorized to work without visa sponsorship.

COMPENSATION & BENEFITS

Salary: €110,000 to €200,000 annually. Visa sponsorship is not available.

LOCATION

Remote, United Kingdom, with frequent travel to customer sites across the UK and Europe.