AI Solutions Consultant

ABOUT THE ROLE

Join a team building AI-powered customer interaction solutions. You will own customer implementations from discovery through production, connecting customer workflows with real-time voice AI capabilities.

WHAT YOU'LL DO

• Lead post-sales discovery to understand customer procedures, workflows, and existing customer experiences.
• Map customer requirements into practical AI-driven experience designs.
• Translate business logic and technical requirements into implementation plans and specifications for applied AI engineering partners.
• Guide complex customer implementations from signed contract through launch in production.

WHAT WE'RE LOOKING FOR

• At least 4 years of customer-facing experience in solutions consulting, solutions engineering, or implementation, including hands-on implementation ownership.
• Experience owning end-to-end enterprise or mid-market implementations in a post-sales role.
• Technical fluency with APIs, webhooks, CRMs, data structures, and system integrations.
• Hands-on experience building, implementing, or configuring real-time, multi-turn voice AI agents, and familiarity with AI coding tools.
• Experience beyond a pure software engineering role, including at least one individual-contributor position.
• Contact center software, conversational AI, or call center implementation experience is valued, as is background in legal, insurance, or financial services intake operations.
• Comfort working in a fast-moving, ambiguous startup environment. Experience in government, banking, or other slow-moving regulated industries is not a fit for this role.

COMPENSATION & BENEFITS

Base salary: $150,000 to $200,000 USD annually. Visa sponsorship is not available.

LOCATION

Remote, United States.