Jobs in the United States

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Added 1 min ago
IS
Construction Manager
INSPYR Solutions
New Albany, OH
- $80 to $90 USD / hour
Escalates key issues quickly to Construction Manager.
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Juneau, AK
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 7 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Juneau, AK
If you are energized by building learning products that help organizations grow, adapt, and prove real business impact, this role offers the chance to shape two of Pearson's enterprise…
Added 7 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Anchorage, AK
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 7 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Juneau, AK
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 7 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Juneau, AK
- $50 to $55 USD / hour
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40…
Added 14 mins ago
GCO Corp Sr Account Dir
MDU Medtronic USA Inc
Remote, United States
Leadership and Talent Management: Leads and manages a country/ region or business operations. Ensures effective liaison with other country/business region heads to share knowledge and best…
Added 17 mins ago
BH
Data Scientist II, Senior or Principal
Black Hills Energy
Golden, CO
- $31,533 USD / year
…cross-functional teams to develop and deploy scalable AI- and technology-enabled solutions that enhance productivity, decision-making, and business outcomes. The Data Scientist II will be…
Added 24 mins ago
Service Manager / 288744 / Brandon, MS
Tesla, Inc.
Brandon, MS
Added 25 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Jackson, MS
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 25 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Jackson, MS
- $50 to $55 USD / hour
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40…
Added 27 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
EDMONDS, WA
- $20.25 to $27.75 USD / hour
…developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their…
Added 32 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Charleston, WV
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 32 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Charleston, WV
- $50 to $55 USD / hour
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40…
Added 38 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Lincoln, NE
- $50 to $55 USD / hour
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40…
Added 38 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Lincoln, NE
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 47 mins ago
CC
Asset and Configuration Analyst II
Centene Corporation
O'Fallon, MO
- $27.02 to $48.55 USD / hour
+ IAITAM (International Association of Information Technology Asset Managers) CITAM (Certified IT Asset Manager); CHAMP (Certified Hardware Asset Management Professional); CITAD (Certified…
Added 1 hour ago
Event Technology Program Manager
INSPYR Solutions
CA
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise…
Added 1 hour ago
IPS Analysis Chief (Associate Project Manager 2)
City of New York
Queens, NY
Within DEP’s Bureau of Water and Sewer Operations, the Division of Operations Analysis and Regulatory Compliance contains the IPS Analysis Unit (the Unit). The Unit is seeking to hire an…
Added 1 hour ago
Engineer-In-Charge
City of New York
New York City, NY
1. A baccalaureate degree from an accredited college or university in engineering, engineering technology, architecture, landscape architecture, architectural technology, construction,…
Added 1 hour ago
Director of Travel Services
City of New York
New York City, NY
…Director will oversee all domestic and international travel operations for employees, victims, and witnesses, while ensuring compliance with applicable policies, financial regulations, and…
Added 1 hour ago
TM
Store Lead
The Men's Wearhouse, LLC
Fargo, ND · Fargo
- $15.99 to $20.79 USD / hour
Participates in driving business outreach opportunities and communicates leads to Store Manager.
Added 1 hour ago
Deputy Operations Manager
Leidos
Concord, MA
Leidos is looking for an individual to work with the Operations Manager to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This is an exciting…
Added 1 hour ago
Executive Director, Case Management
Beth Israel Lahey Health
Charlestown, MA
…and operational leadership for the enterprise Case Management program across all Beth Israel Lahey Health (BILH) facilities. This role will lead the transformation of Case Management…
Added 1 hour ago
C
Customer Success Program Manager - Food
Carrier
Beverly, MA
- $79,000 to $158,000 USD / year
We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of…

TruBridge, Inc

Strategic Client Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

The Strategic Client Manager (SCM) will lead executive relationships(as an Individual Contributor) for top (Acute) enterprise clients, with deep expertise in Acute-based revenue cycle management services and accountability for value realization across the broader TruBridge portfolio, including the EHR and third-party solutions. The SCM will use revenue cycle leadership experience to improve operational and financial performance while advancing EHR adoption, solution integration, and overall client outcomes.

This role is NOT a leadership position, rather this person will own client-specific success and recovery plans, drives measurable improvements across the revenue cycle and broader solution portfolio, coordinates cross-functional execution, manages escalations and risk, supports retention and growth, and ensures clients can demonstrate value from the TruBridge partnership.

Key Responsibilities:

Develop and implement client success plans with defined retention, satisfaction, risk-reduction, and growth objectives.
Maintain in-depth knowledge of each client’s organization and healthcare environment to strengthen strategic relationships and advance documented client outcomes.
Measure client satisfaction and engagement through structured feedback, executive conversations, solution adoption, service performance, and relationship indicators.
Create and maintain value realization reporting that demonstrates client ROI, supports executive business reviews, identifies satisfaction or adoption gaps, strengthens renewal decisions, and informs responsible growth opportunities.
Align qualified clients with the TruBridge reference program.
Own executive-level performance reviews with client financial and operational leaders, translating revenue cycle data into prioritized actions that improve cash collections, accounts receivable performance, denial outcomes, billing effectiveness, and overall financial health.
Lead cross-functional TruBridge Financial Health teams and subject matter experts in diagnosing client performance challenges, establishing corrective action plans, assigning clear ownership, removing barriers, and holding internal and client stakeholders accountable for timely execution and measurable results.

These goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to work dynamically within a team structure and perform other job-related duties as required. Goals and objectives are subject to change.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Essential Functions: In addition to working as prescribed in our performance factors specific responsibilities of this role include:

Proven ability to build and maintain complex client relationships, including strategic partnerships with C-suite leaders and stakeholders across client organizations.
Deep understanding of end-to-end healthcare revenue cycle operations, including patient access, charge capture, coding, billing, claims management, denials, accounts receivable, cash collections, underpayments, write-offs, and payer or contractual performance.
Excellent communication and collaboration skills.
Experience in managing operational processes and driving growth strategies.
Ability to manage and prioritize multiple client priorities, focusing on common results.
Highly organized and efficient in time management.
Connected to all life cycles of client relationships, including sales, implementation, and support.
Develop and establish best practices for client profitability management, including invoicing, accounts receivable, cash collections, write-off processes, and contractual interactions.
Serve as the executive escalation point for material RCM service and performance issues, rapidly assess business impact, mobilize the appropriate operational leaders and subject matter experts, establish recovery milestones, and communicate progress through resolution.
Own the client relationship and overall execution for assigned clients, with direct accountability for retention, renewal readiness, client satisfaction, risk reduction, and responsible growth.
Maintain a disciplined client risk management process using service, financial, operational, relationship, and contractual indicators; identify emerging risks early; quantify retention and financial exposure; establish mitigation plans with accountable owners and deadlines; and escalate unresolved risks through measurable resolution.
Identify and qualify expansion opportunities, including appropriate upsell or cross-sell options, based on client priorities, adoption, performance, and demonstrated value; partner with sales to reach mutually beneficial agreements that protect trust, retention, and long-term growth.
Team-oriented, focusing on constructive feedback, process improvement, and developing best practices.

Minimum Requirements:

Education/Experience/Certification Requirements

Bachelor’s degree in business administration, Healthcare Management, or a related field (preferred).
Ability to travel up to 60%
Demonstrated experience improving healthcare revenue cycle performance, with working knowledge of key measures such as cash collections, accounts receivable aging, denial performance, billing quality, and payer or contractual outcomes.
Proven success improving client satisfaction, protecting renewals, reducing preventable attrition, and recovering at-risk client relationships.
Demonstrated ability to identify emerging client issues, establish clear resolution plans, maintain accountability across stakeholders, and follow through until risk is mitigated and the client confirms an acceptable outcome.
Ability to work independently and collaborate effectively, engaging the appropriate subject matter experts to resolve client needs and achieve shared outcomes.
Strong relationship-building skills, with the ability to listen and connect the dots for client benefit.
Experience advising and influencing hospital CFOs, revenue cycle executives, and operational leaders on performance gaps, competing priorities, recovery plans, and financial outcomes.
Demonstrated ability to analyze revenue cycle performance trends, identify root causes of underperformance, quantify financial impact, and present clear recommendations and accountable recovery plans to client and internal leaders.
At least 7 years of healthcare revenue cycle experience, including at least 3 years leading client-facing RCM services, operations, performance improvement, or complex account recovery initiatives.

Preferred Qualifications:

Experience in strategic account management, healthcare technology, or health information systems that complements the required healthcare revenue cycle leadership background.

Individual Contributor

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