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Partner Field Marketing Manager, Alliance & Suite Accountants
Oracle
Jefferson City, MO
- $76,800 to $122,900 USD / year
Partner Field Marketing Manager, Alliance & SuiteAccountants About the Opportunity
Added 4 mins ago
DEPUTY DIRECTOR, RECORDS
City of New York
Brooklyn, NY
…work of the Records Management unit and supervise the Records Program Manager and any temporary staff, including interns. The Deputy Director of Records will oversee the maintenance and…
Added 4 mins ago
Technical Lead
City of New York
Brooklyn, NY
- Architect and implement AI-driven solutions, including agentic AI systems that autonomously execute workflows and optimize City operations.
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Deputy Regional Manager
City of New York
New York City, NY
FIA’s Operations is recruiting for one (1) Administrative Job Opportunity Specialist, M-II to function as a Deputy Regional Manager who will:
Added 4 mins ago
DEPUTY DIRECTOR, PROCUREMENT (DACCO)
City of New York
Brooklyn, NY
…emergency events and citywide initiatives; ensure that multiple Program Unit needs are met in a timely manner; ensure that vendors understand Agency requirements and process…
Added 4 mins ago
DEPUTY DIRECTOR, PROCUREMENT (DACCO)
City of New York
Brooklyn, NY
…emergency events and citywide initiatives; ensure that multiple Program Unit needs are met in a timely manner; ensure that vendors understand Agency requirements and process…
Added 4 mins ago
Borough Manager
City of New York
New York City, NY
Under Direction of the Director of Borough Operations, with latitude for independent initiative and judgement, the Borough Manager plans and manages the day-to-day clerical operations of…
Added 4 mins ago
Project Manager, Flood Risk
City of New York
New York City, NY
The Project Manager, Flood Risk (“PM”) will be a key member of the BCR team and will support BCRs flood risk analysis for coastal resilience, management of the coastal mapping program (a…
Added 4 mins ago
Program Manager, Developmental Disabilities, Bureau of Children, Youth, Families & Developmental Disabilities
City of New York
Long Island City, NY
- Experience incorporating racial equity and social justice principles into program operations and a demonstrated commitment to supporting
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DEPUTY REGIONAL MANAGER
City of New York
Long Island City, NY
FIA’s Operations is recruiting for one (1) Administrative Job Opportunity Specialist M2, to function as Deputy Regional Manager, who will:
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Construction Project Manager for Trees and Sidewalks
City of New York
Rego Park, NY
- Review and research contractors’ dispute claims and advise Trees & Sidewalks Program Manager and Senior Forester on solutions.
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Project Manager for the Division of Program Policy & Innovation (CHAP Program)
City of New York
New York City, NY
Under the supervision of the Director of Policy and Regulatory Compliance in the Division of Program Policy and Innovation, the selected candidate will be responsible for assisting in the…
Added 4 mins ago
Digital Support Specialist for the Division of Budget & Program Operations (City HAP Program)
City of New York
New York City, NY
…Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and…
Added 4 mins ago
Senior Director of Data
City of New York
New York City, NY
…candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the…
Added 4 mins ago
Citywide Facility Planner
City of New York
New York City, NY
…title (e.g. Administrative Staff Analyst or Administrative Manager) or 4) Parks employees who are reachable on the Administrative Community Relations Specialist civil service list or a…
Added 4 mins ago
Director of Extended Leaves & Benefits
City of New York
New York City, NY
6. Leadership, Program Oversight, and Continuous Improvement
Added 5 mins ago
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BTB Machinist - 3rd Shift
Caterpillar, Inc.
Menominee, MI
- $23 USD / hour
Set-up, adjust and operate BTB rotary transfer machines to perform progressive machining operations on a variety of standardized work having close tolerance and finish requirements.…
Added 5 mins ago
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Sales Coordinator
Sun Communities
Davison, MI
- $16 USD / hour
…community events, and other related materials as directed by their manager…
Added 5 mins ago
Food Service Director/Head Cook (summers off)
Stanton Township Public Schools
Houghton, MI
…students while overseeing the kitchen and school nutrition program. You'll have the opportunity to bring your cooking skills, creativity, and organizational talents to a school where every…
Added 5 mins ago
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Assistant Manager
Valvoline
Rockford, MI
- $22 USD / hour
When you join us as an Assistant Service Center Manager , you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance…
Added 5 mins ago
Personal Banker Associate I- FH- Woodward & Winthrop
Fifth Third Bank, N.A.
Bloomfield Hills, MI
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 5 mins ago
Warehouse Manager
Wacker Chemical
Adrian, MI
we are looking for you as a(n)Warehouse Manager.
Added 5 mins ago
ASSISTANT MANAGER/PAYABLE ACCOUNTING
Central Michigan University
Mount Pleasant, MI
ASSISTANT MANAGER/PAYABLE ACCOUNTING Position Number: S-3999 Position Summary: Responsible for assisting with the operations, accounting and compliance of the Payable Accounting office.…
Added 5 mins ago
Ford Racing Powertrain Business Manager
Ford Motor Company
Allen Park, MI
Ford Racing’s Powertrain Business Manager supports Powertrain Motorsport Operations by maintaining financial oversight, streamlining procurement to reduce program schedule risk, managing…
Added 5 mins ago
SIOP Manager - Pneumatics Platform
IDEX
Benton Harbor, MI
The Master Production Scheduler & SIOP Manager is responsible for leading the end-to-end planning process to ensure customer demand, inventory investment, manufacturing capacity, and…

TruBridge, Inc

Strategic Client Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

The Strategic Client Manager (SCM) will lead executive relationships(as an Individual Contributor) for top (Acute) enterprise clients, with deep expertise in Acute-based revenue cycle management services and accountability for value realization across the broader TruBridge portfolio, including the EHR and third-party solutions. The SCM will use revenue cycle leadership experience to improve operational and financial performance while advancing EHR adoption, solution integration, and overall client outcomes.

This role is NOT a leadership position, rather this person will own client-specific success and recovery plans, drives measurable improvements across the revenue cycle and broader solution portfolio, coordinates cross-functional execution, manages escalations and risk, supports retention and growth, and ensures clients can demonstrate value from the TruBridge partnership.

Key Responsibilities:

Develop and implement client success plans with defined retention, satisfaction, risk-reduction, and growth objectives.
Maintain in-depth knowledge of each client’s organization and healthcare environment to strengthen strategic relationships and advance documented client outcomes.
Measure client satisfaction and engagement through structured feedback, executive conversations, solution adoption, service performance, and relationship indicators.
Create and maintain value realization reporting that demonstrates client ROI, supports executive business reviews, identifies satisfaction or adoption gaps, strengthens renewal decisions, and informs responsible growth opportunities.
Align qualified clients with the TruBridge reference program.
Own executive-level performance reviews with client financial and operational leaders, translating revenue cycle data into prioritized actions that improve cash collections, accounts receivable performance, denial outcomes, billing effectiveness, and overall financial health.
Lead cross-functional TruBridge Financial Health teams and subject matter experts in diagnosing client performance challenges, establishing corrective action plans, assigning clear ownership, removing barriers, and holding internal and client stakeholders accountable for timely execution and measurable results.

These goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to work dynamically within a team structure and perform other job-related duties as required. Goals and objectives are subject to change.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Essential Functions: In addition to working as prescribed in our performance factors specific responsibilities of this role include:

Proven ability to build and maintain complex client relationships, including strategic partnerships with C-suite leaders and stakeholders across client organizations.
Deep understanding of end-to-end healthcare revenue cycle operations, including patient access, charge capture, coding, billing, claims management, denials, accounts receivable, cash collections, underpayments, write-offs, and payer or contractual performance.
Excellent communication and collaboration skills.
Experience in managing operational processes and driving growth strategies.
Ability to manage and prioritize multiple client priorities, focusing on common results.
Highly organized and efficient in time management.
Connected to all life cycles of client relationships, including sales, implementation, and support.
Develop and establish best practices for client profitability management, including invoicing, accounts receivable, cash collections, write-off processes, and contractual interactions.
Serve as the executive escalation point for material RCM service and performance issues, rapidly assess business impact, mobilize the appropriate operational leaders and subject matter experts, establish recovery milestones, and communicate progress through resolution.
Own the client relationship and overall execution for assigned clients, with direct accountability for retention, renewal readiness, client satisfaction, risk reduction, and responsible growth.
Maintain a disciplined client risk management process using service, financial, operational, relationship, and contractual indicators; identify emerging risks early; quantify retention and financial exposure; establish mitigation plans with accountable owners and deadlines; and escalate unresolved risks through measurable resolution.
Identify and qualify expansion opportunities, including appropriate upsell or cross-sell options, based on client priorities, adoption, performance, and demonstrated value; partner with sales to reach mutually beneficial agreements that protect trust, retention, and long-term growth.
Team-oriented, focusing on constructive feedback, process improvement, and developing best practices.

Minimum Requirements:

Education/Experience/Certification Requirements

Bachelor’s degree in business administration, Healthcare Management, or a related field (preferred).
Ability to travel up to 60%
Demonstrated experience improving healthcare revenue cycle performance, with working knowledge of key measures such as cash collections, accounts receivable aging, denial performance, billing quality, and payer or contractual outcomes.
Proven success improving client satisfaction, protecting renewals, reducing preventable attrition, and recovering at-risk client relationships.
Demonstrated ability to identify emerging client issues, establish clear resolution plans, maintain accountability across stakeholders, and follow through until risk is mitigated and the client confirms an acceptable outcome.
Ability to work independently and collaborate effectively, engaging the appropriate subject matter experts to resolve client needs and achieve shared outcomes.
Strong relationship-building skills, with the ability to listen and connect the dots for client benefit.
Experience advising and influencing hospital CFOs, revenue cycle executives, and operational leaders on performance gaps, competing priorities, recovery plans, and financial outcomes.
Demonstrated ability to analyze revenue cycle performance trends, identify root causes of underperformance, quantify financial impact, and present clear recommendations and accountable recovery plans to client and internal leaders.
At least 7 years of healthcare revenue cycle experience, including at least 3 years leading client-facing RCM services, operations, performance improvement, or complex account recovery initiatives.

Preferred Qualifications:

Experience in strategic account management, healthcare technology, or health information systems that complements the required healthcare revenue cycle leadership background.

Individual Contributor

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