Academic Services Associate

Posting Details

Position Information

Posting Number SF2511P

Position Title Academic Services Associate

Position Type Classified Staff/Hourly

Department Advisement - Troy Online

Division Finance and Administration

Campus Troy Online

Work Status Full-Time (FT)

Temporary No

Location Troy - T01

Job Summary The Academic Services Associate (ASA) position for TROY Online Academic Services is responsible for:

• Assisting advisees with the planning and registering of classes.
• Keeping students on track and focusing on the retention of advisees
• Focusing on student engagement
• Working daily CRM Alerts and Tasks related to student progression
• Coordinate with ID and other areas on special projects

Minimum Qualifications

1. Bachelor’s degree from an accredited university, or equivalent related work experience
2. Extensive computer knowledge
3. Proficiency in communication (verbal and written)
4. Excellent organizational skills

Preferred Qualifications

1. Experience in a higher education environment
2. Knowledge of Troy University

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No

Work Hours 8am to 5pm, Monday through Friday

List any hazardous conditions or physical demands required by this position Not applicable

Does this position have supervisory responsibility? No

Posting Date 05/19/2026

Closing Date

Open Until Filled Yes

Special Instructions to Applicants This is not a virtual or remote work position. This position will be required to work at the Troy Campus location in Troy, AL.

Quick Link https://www.troyuniversityjobs.com/postings/47304

Reference Letters

Reference Letters

Solicit References Through the System? No

Last Day a Reference Provider Can Submit Reference

Applicant Special Instructions Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.