Assistant Golf Pro

The Raindance National Golf Course Assistant Golf Professional reports directly to the Head Golf Professional, who oversees the performance of all golf operations and services for the golf course. The Assistant Golf Professional promotes the game of golf through operational structure and programming that provides first-class experiences for members and guests. This position helps build and supervise the golf operations team, works well with all departments, and acts as an ambassador for the golf course, TWVC Hospitality, and the membership. As a highly visible team player who exceeds member and guest expectations, the Assistant Golf Professional plays a key role in customer relations that attracts new players and retains existing ones. This position provides professional instruction, including private lessons, group lessons, and clinics; assists with marketing new and existing player development programs to the facility's customers and the community; runs leagues, tournaments, and clinics; and assists in daily Pro Shop operations when necessary.

Essential Job Functions:

• Promote and uphold the image of the Club and TWVC Hospitality.
• Provide a warm and friendly atmosphere with superior customer service and hospitality to all customers and members, and maintain a service- and customer-focused attitude.
• Serve as an example of professional behavior for employees, members, and the general public, demonstrating the behavior and work ethic expected of all employees.
• Anticipate the needs of members and guests.
• Serve as Tournament Co-Director with the Head Golf Professional for all golf events.
• Operate Golf Genius at a high level for numerous events, managing everything from entries to payouts.
• Manage the tee sheet and proper charging to customers and members, and the collection of fees from guests, including greens fees, cart fees, merchandise, tracking of rounds played, and other services.
• Manage soft-goods and hard-goods receiving, billing, and inventory under the direction of the Head Golf Professional.
• Assist in inventory control of all merchandise in the shop, and participate in quarterly merchandise inventory, maintaining a variance of less than 1%.
• Develop creative promotional ideas and merchandising displays that rotate frequently.
• Provide competent golf instruction, and lead or co-lead lesson programs, junior clinics, and PGA junior golf programs.
• Assist in recruiting, hiring, and training Outside Golf Operations team members.
• Assist in scheduling inside and outside golf operations staff.
• Train associates on standards of service in all components, and ensure all associates maintain service levels in all facets of the golf club.
• Supervise, manage, and at times oversee the entire golf operation in the absence of the Head Golf Professional.
• Monitor and enforce club guidelines and policies as set by the Management Team, Director of Golf, and Head Golf Professional.
• Maintain complete knowledge of and comply with all departmental policies, services, procedures, and standards.
• Work effectively with all departments of TWVC Hospitality.
• Anticipate the needs of the department and order the products needed to help associates perform their duties efficiently and effectively.
• Perform opening and closing duties for the building, and monitor and maintain the cleanliness of the facility.
• Complete and submit necessary paperwork, and assist with projects and other reasonably requested duties.
• Other duties as assigned

Job Requirements:

• Active PGA Class A or Class B status required.
• Fundamental knowledge of the game of golf, the rules of golf, golf facility operations, and tournaments.
• Knowledge of the activities and amenities at the course and company.
• Complete knowledge of the correct maintenance and use of equipment, and use of equipment only as intended.
• Ability to receive direction and act upon it, and the technical ability and knowledge to give direction to staff.
• Self-motivated, with the desire to promote and improve.

Work Environment:

• Ability to work weekends, holidays, mornings, and evenings as business dictates. Expected Pay Range: $57,784.00–$70,000/year Shift type: Full-Time; weekends, holidays, mornings, and evenings as business dictates

Benefits:

This position is eligible for company benefits, including Paid Time Off (PTO), medical, dental, and vision insurance, Short-Term Disability (STD), and a company-sponsored matching 401(k)