Itinerary Services Customer Care Advisor - Work From Home
- Boston, United States
- Boston, MA, United States
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Job details
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- Posting language
- English
- Posted
Original job description
Role Overview We are looking for dedicated applicants who take pride in assisting their clients with coordinating reservations and related services, which include but are not limited to accommodations, activities, transportation arrangements, and event-based services.
This role is best suited for candidates who are detail-oriented, client-focused, and are comfortable working independently in a remote environment.
Key Responsibilities
Assist clients with making personalized service arrangements Research and compare available options to meet client preferences Confirm reservations and ensure accuracy of details Provide clear, professional communication via email and phone Support updates, modifications, and service-related inquiries Complete required training and participate in ongoing training
What We Offer Fully remote Flexible schedule Collaborative and supportive team environment
Qualifications
Must be authorized to work in the United States Strong written and verbal English communication skills Reliable internet connection and smartphone (a computer is also highly recommended) Minimum 18 years old
More about this job
Skills
- Customer service
- Work independently
- Research
- Communication skills