Japanese Speaking Technical Support Representative

Job Duties/Responsibilities:

· Answer technical support questions via phone calls, emails or in person for our services both in Japanese and English

· Troubleshoot the issues on clients PCs or network

· Repair computers

· Document all requests and resolution

· Visit customers for computer maintenance and on-site troubleshooting

Required Skills:

· Fully able to speak read and write Japanese and communicate Japanese customers in business environment

· Customer service skills in Japanese to communicate in a professional, polite and articulate manner, both verbally and in writing

· Able to troubleshoot PCs

· Able to install and troubleshoot Windows Operating System, office networks, and other applications

· Ability to collaborate as a productive and active team member

· Experiences with following environment:

Location: Bellevue

Duration: 4 Months (Temp to Permanent if all goes well) can be full time or part-time.

Client has great benefits.

Pay: $17-$18 per hour