Table Games Floor Supervisor

JOB SUMMARY:

This is a full-time hourly supervisor position. Must enforce all table game procedures as outlined in company and department manuals, state regulations, and in accordance with internal controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Proficient in ALL games offered: Black Jack, House Banked Poker, Roulette, Baccarat, and Craps
• Maintain game security and protect company assets at all times.
• Rate players and issue comps.
• Notify Shift Manager of any irregularities on his her assigned table to maintain game protection.
• Maintain integrity of the game by protecting equipment.
• Maintain continuance inspection of cards and dice and monitor cash and chip transactions to ensure proper payouts.
• Monitor dealers within their section.
• Bring to the attention of the Shift Manager any concerns they have on game integrity.
• Responsible for game protection as well as monitoring of players to ensure they are not in violation of gaming rules or Colorado Gaming Laws.
• Will monitor and discuss with dealers not maintaining appropriate speeds.
• Responsible for keeping accurate record of win/lost reports for each player.
• Maintain Supervision of the pit in the absence of the Shift Manager.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education or Experience:

• High school diploma or equivalent required.
• Responsible for player development and reporting suspicious player activity.
• Minimum of two (2) years casino or dealing experience preferred.

Reasoning Ability:

• Maintain a professional work environment with management and staff.
• Settle customer disputes and grievances.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Must be able to obtain and maintain a valid State of Colorado Gaming License.

Equipment Directly Used

• Chip Trays and Controlled Keys
• Cash/Chips.
• Computer including Excel, Pit Tracker and Promo tracker
• Micrometer for measuring dice
• Cards, Blackjack shoes
• Tack Sheets

Job Qualifications

• Ability to follow oral and written instructions.
• Ability to remain calm and professional while under pressure.
• Ability to function as part of a team.
• Basic computer, reading and writing skills.
• Communication skills that contribute to a smooth working relationships with players and staff.

Physical Requirements

• Sitting 80% of the shift for Box persons.
• Standing 10% of the shift.
• Walking 100% of the shift for floor supervisor
• The ability to regularly balance, grasps, hears and reaches.
• Must be able to lift 25 lbs.

Work Environment:

The employee is regularly exposed to a loud, high energy, congested environment.