Testing Coordinator II

Description Administers testing services and coordinates with college personnel, guidance services, and academic departments for testing services. Duties may be performed on standard, weekend, or evening shifts.

REPORTS TO:

Director, Learning Resource Center SUPERVISES: Testing Coordinator I, Testing Specialist, Testing Proctors Job Duties

• Serve as the TVCC institutional testing administrator, overseeing all proctored exams, including Pearson Vue GED, CLEP, HESI, TSI, ACT, alternative placement tests, online tests, and faculty instructional tests.
• Maintain communication with counselors and faculty regarding test administration, evaluation, and scoring procedures, while ensuring the security of test materials and confidentiality of results.
• Coordinate with the Director of Learning Resources to manage the testing budget within fiscal constraints.
• Proctor make-up tests for campus instructors and extension courses.
• Maintain inventory of test materials and publish test brochures.
• Assist with testing at various locations including Terrell, Kaufman Workforce Center, Terrell HSC, Palestine, and TDCJ as needed.
• Evaluate AP, SAT, and ACT score reports for credit earned by exam, notifying eligible students and processing necessary applications.
• Communicate with area high school counselors regarding TSIA2 and AP credit updates, and schedule TSIA2 exams at their locations, providing training and proctors as needed.
• Prepare and order test units for HESI A2 and TSIA2 exams for Athens, Terrell, and Palestine campuses.
• Evaluate accommodation paperwork and provide special testing sessions as required.
• Enter testing data into Colleague/Ellucian and serve on college committees as needed.
• Perform other duties as assigned by supervisory personnel.

Supervisor Responsibilities:

• Achieve department objectives by supervising staff and organizing work processes.
• Recruit, train, and develop staff, providing coaching and feedback on job performance.
• Implement and enforce systems, policies, and procedures while maintaining a safe work environment.
• Develop schedules, monitor productivity, and resolve operational issues.
• Control expenses by managing budget information and expenditures.
• Ensure adherence to quality and customer service standards.

Set performance goals and organize workflow, ensuring employees understand their dutiesQualifications

EDUCATION REQUIRED:

Bachelor’s degree

PREFERRED:

Master’s degree

EXPERIENCE REQUIRED:

Two (2) years’ experience in educational or testing environment.

PREFERRED:

Three (3) experience in computerized testing in educational or testing environmentKnowledge and Skills

• Typing/Data Entry
• Computer software proficiency – Microsoft Office
• Operating equipment – office or otherwise
• Written and oral communication
• Interpersonal and/or customer service skills
• Public Speaking/Presenting
• Basic Math
• Leadership/ Management
• Attention to detail
• Time management
• Organization
• Federal Regulations and Directives
• Budget and accounting principles
• Compliance Law

Benefits

1. Health Benefits

• Medical Insurance: Comprehensive plans through the Texas Employees Group Benefits Program (GEA), including various PPO and HMO options. Coverage includes preventive care, hospitalization, and specialist visits.
• Dental Insurance: Includes coverage for routine dental care, major procedures, and orthodontia.
• Vision Insurance: Coverage for eye exams, glasses, and contact lenses.

2. Retirement Benefits

• Retirement Plan: Defined benefit pension plan through the Texas Retirement System (TRS), offering a predictable monthly benefit upon retirement based on years of service and salary. Faculty and Administration have the choice of enrolling in the Optional Retirement Plan (ORP) or TRS.
• Optional Savings Plans: 403(b) and 457(b) plans available for additional retirement savings, with options for pre-tax and Roth contributions.

4. Insurance Benefits

• Basic Life Insurance: Employer paid benefit.
• Optional Life Insurance: Employer paid benefit of 2x annual salary, with option to purchase additional life insurance.
• Dependent Life Insurance and Accidental Death and Dismemberment Insurance: Additional life insurance options available for employee and/or dependents.
• Short-Term Disability Insurance: Employer paid benefit that provides income replacement for short-term disabilities due to illness or injury.
• Long-Term Disability Insurance: Provides ongoing support for long-term disabilities, ensuring financial stability during extended periods of inability to work.

5. Employee Assistance Program (EAP)

• Confidential Support: Access to counseling and support services for personal and work-related issues, including mental health support, financial advice, and legal services.

6. Professional Development

• Training Opportunities: Access to job-related training programs, workshops, and seminars to enhance skills and career growth.
• Tuition Reimbursement: Financial assistance for educational expenses related to job advancement and professional development.

7. Additional Benefits

• Flexible Spending Accounts (FSAs): Tax-advantaged accounts for eligible medical expenses and dependent care.
• Employee Discounts: Access to various discounts on products and services (ERS Beneplace).
• Paid Leave: Generous time off with vacation, sick, and/or personal leave available depending on classification.