Supervisor - ER Patient Access

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Directs the planning, implementation, and administration of outpatient registration services for the outpatient registration services operation, ensuring compliance with established governmental compliance requirements and associated legislation, regulations, billing guidelines, and policies governing the conduct of a hospital outpatient registration and clinic operation.

Directs and coordinates the collection of patient demographic and insurance data by staff members, ensuring that all processes are in compliance with regulatory requirements, guidelines, and billing policies; participates in strategic advisement and decision making with regard to patient access operations

Participates in in-services and follows up on the identification of and interaction with third party payers of outpatient services; makes recommendations and participates in decision making regarding the establishment of working arrangements, in operationalizing the requirements by the third party payers as it relates to authorizations, verification of patients insurances

Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the department.

Minimum Qualifications:

• Bachelor's degree; at least 4 years of work experience that can be demonstrated to be applicable to the duties listed in the job description.
• A directly related higher degree from an accredited institution may be substituted for up to two years of experience.
• Should have extensive background in Patient Access and/or Patient Financial Services.
• CPAT/CPAM/CPAR preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran