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Added just now
Nurse Practitioner
The Kroger Co.
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…patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote…
Added just now
Nurse Practitioner or Physician Assistant
The Kroger Co.
Highlands Ranch, CO
…patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote…
Added 6 mins ago
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Business Development Representative
ICBD
Philadelphia, PA
- $75,000 USD / year
Business Development Representative – ABA Centers of Pennsylvania
Added 6 mins ago
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Business Development Representative
ICBD
Bala Cynwyd, PA
- $75,000 USD / year
Business Development Representative – ABA Centers of Pennsylvania
Added 6 mins ago
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Business Development Representative
ICBD
Fairfax, VA
- $75,000 USD / year
Business Development Representative – ABA Centers of Virginia
Added 6 mins ago
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Business Development Representative
ICBD
Vienna, VA
- $75,000 USD / year
Business Development Representative – ABA Centers of Virginia
Added 6 mins ago
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Business Development Representative
ICBD
Bridgewater, NJ
- $75,000 USD / year
Business Development Representative – ABA Centers of New Jersey
Added 6 mins ago
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Director of Operations
ICBD
Braintree, MA
- $70,000 to $80,000 USD / year
Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
Added 6 mins ago
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Director of Operations
ICBD
Sewell, NJ
- $70,000 to $80,000 USD / year
Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
Added 9 mins ago
Continuous Improvement / SAP Manager
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Archbald, PA
…members’ efforts, and delivering results. Align with Plant Leadership to address improvement opportunities. Major focus on developing people and creating a self-sustained continuous…
Added 10 mins ago
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Assistant General Manager
CRC Management Co., LLC
Bronx, NY
- $21 USD / hour
…exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting…
Added 21 mins ago
Restaurant Team Leads - Shift Leads
Harriet's Hamburgers
Charlotte, NC
As a member of the leadership team at Harriet's Hamburgers in Ballantyne, you will play a crucial role in ensuring our team's effectiveness and our business's success. At Harriet's…
Added 25 mins ago
Commercial Sales Manager
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Added 28 mins ago
Youth Services Supervisor (Youth Group Leader)
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Assume a leadership role in directing, developing, monitoring and maintaining quality treatment services; provides direct supervision to the Youth Services Workers.
Added 28 mins ago
Youth Services Supervisor (Youth Group Leader)
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Assume a leadership role in directing, developing, monitoring and maintaining quality treatment services; provides direct supervision to the Youth Services Workers.
Added 29 mins ago
Commercial Sales Manager
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Added 29 mins ago
Senior Executive Director of Behavioral Health Organization
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…health organization dedicated to providing compassionate, high-quality mental health and psychiatric rehabilitation services to individuals and families throughout Maryland. Our Outpatient…
Added 30 mins ago
Commercial Sales Manager
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Added 30 mins ago
Commercial Sales Manager
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Added 30 mins ago
Commercial Sales Manager
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Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
Added 30 mins ago
Commercial Sales Manager
AutoZone
Ridgewood, NY · NY
Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
Added 33 mins ago
AP
Director, Supply Chain
AstraZeneca Pharmaceuticals LP Company
Rockville, MD
- $141,997.6 to $212,996.4 USD / year
Provide leadership for materials planning and purchasing to ensure timely availability of materials used in GMP manufacturing and development activities while balancing service, inventory,…
Added 37 mins ago
Car Wash Attendant - Gloucester, VA
Tidal Wave Management LLC
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…industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management…
Added 37 mins ago
Personal Training Leader 2
LTFMGTCO LTF Club Management Co, LLC
United States
…Professionals to a successful career at Life Time. You will assist club leadership in bringing the Life Time Training brand and philosophy to life every day through amazing experiences. You…
Added 41 mins ago
Deputy Project/Task Lead
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…Deputy Project/Task Lead assisting the Task Lead in providing leadership and guidance for contractor personnel assigned to the project within a MISO program based in Tampa,…

Trinity Health

CVO Manager, Remote

Livonia, MI, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Employment Type:

Full timeShift:

Day Shift

Description:

Manages all operational aspects of the system Central Verification Office (CVO) Reappointment Team, to ensure an efficient and effective operation in compliance with various regulatory agencies (CMS, TJC, NCQA, etc.). Responsible for the direct oversight and performance management of a file processing team in the CVO.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Manages the operational aspects of the Trinity Central Verification Office including reappointment credentialing responsibilities for Trinity RHMs, other healthcare entities as appropriate, and managed care organizations. Monitors the department budget, controls staffing levels for appropriate operation, identifies reduction of duplication work effort, and ensures operation within budget. Creates and reviews periodic and special reports to ensure conformance with departmental goals and regulatory requirements.
Assists with establishing staffing plan and manages human resources necessary to ensure an efficient credentialing operation (including hiring, orientation, training, performance management, and establishment of department goals). Provides appropriate in-service of credentialing standards, evaluates procedures, and facilitates continuing educational opportunities for staff. Plans office staff activities and work projects; supervises personnel to carry out and complete specific projects and duties.
Manages the activities required to maintain a quality provider network through appropriate activities as specified in the policy and procedure manual and delegated credentialing agreements regarding initial credentialing and re-credentialing.
Develops and implements process changes to improve the credentialing function.
Oversees the maintenance of the database to ensure a reliable source of practitioner physician information and privileges.
Implements policies and procedures to ensure deliverable services to various key users (RHMs, CINs, ACOs, and MCOs with delegated credentialing agreements).
Develops and maintains positive working relationships with customers.
Develops and implements processes or reviews and revises current credentialing policies and procedures to ensure compliance with Trinity and MCO quality management requirements (TJC, NCQA, NPDB, etc.). Establishes implementation strategies for centralized credentialing processes.
Facilitates maintenance of present facilities, office equipment, contracted services, etc. Assumes responsibility for performance of job duties in the safest possible manner, to ensure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Establishes and maintains an appropriate customer satisfaction standard; encourages constructive and cooperative conflict resolution; promotes positive customer relationships. Promotes and leads collaborative relationships with hospital department administrative staffs, MCO support staff, and internal department staff for a smooth and effective credentialing operation.
Participates in professional development programs to ensure continued professional growth in the health care industry and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in health care environment.
Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Trinity Health RHMs. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:

Must possess a comprehensive knowledge of credentialing and privileging, as normally obtained through a Bachelors' degree or equivalent combination of education, training, and/or experience in health care administration or a related field.
Five (5) to seven (7) years of health care experience with an understanding of the current health care environment, including familiarity with managed care concepts and integrated delivery systems.
Current CPCS and/or CPMSM eligibility by the National Association Medical Staff Services. Certification required within one year of hire.
Strong communication skills including the ability to correspond effectively, as well as verbally convey information clearly, listen actively, and consider varying viewpoints when making decisions.
Strong statistical, analytical and problem-solving skills.
Ability and desire to provide quality service to others.
Ability to prioritize and coordinate completion of a number of activities/projects simultaneously.
Strong organizational skills and the ability to provide attention to detail and thoroughness.
Ability to work independently, prioritize and handle multiple responsibilities. A prudent self-starter, with motivation to produce high-quality output.
Ability to work autonomously and within a team environment.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

ADDITIONAL QUALIFICATIONS:

Prior management/leadership experience within a healthcare environment, preferred.
Maniacal attention to detail, preferred.
Experience with MD Staff a plus.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS:

Must be able to travel to the various Trinity Health sites as needed.
Ability to complete work during high-pressure periods while maintaining flexibility and a pleasant attitude.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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More about this job

Skills

CVO
Microsoft Office
CMS
Performance management
Conflict resolution
Communication skills
Listen actively
Problem solving
Organizational skills
Attention to detail
Work independently
Leadership
Motivate others
Person centred care

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