Jobs in the United States

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DO
Motor Vehicle Representative
Department of Motor Vehicles
CA
- $3,745 to $5,429 USD / month
Want to get started in state service? Motor Vehicle Representative is an entry-level position to state service. The State of California offers its employees generous benefits that may…
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Event Manager
ASM Global LLC.
Dayton, OH
Coordinates activities with the various service contractors for assigned meetings and/or events.
Added 1 min ago
CO
Human Resources Specialist I
City of Ocala
Ocala, FL
- $41,600 to $53,734 USD / year
…HR-related issues. Provides courteous and professional customer service by phone, in person, and in…
Added 1 min ago
Store manager, Merced/Turlock
Starbucks Coffee Company
Merced, CA · Turlock, CA
…retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.…
Added 1 min ago
Store manager, Selma, Kingsburg, Dinuba, Visalia
Starbucks Coffee Company
Merced, CA · Turlock, CA
…retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.…
Added 1 min ago
VH
Registrar - Mt. Holly - PT (2nd Shift)
Virtua Health
United States
- $18.69 to $26.01 USD / hour
Acts as first contact representative of Virtua by providing excellent customer service.
Added 1 min ago
VH
Registrar - Camden - PT (2nd Shift)
Virtua Health
United States
- $18.69 to $26.01 USD / hour
Acts as first contact representative of Virtua by providing excellent customer service.
Added 1 min ago
Equipment Finance Customer Service Representative
U.S. Bank National Association
Marshall, MN
Customer Service is a high energy environment which requires a self-motivated individual who can work alongside a team with strong verbal and written communication. The Part Time Customer…
Added 2 mins ago
Field Account Representative
Grainger Businesses
INGLEWOOD, CA
…technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit…
Added 2 mins ago
LO
ID 6866- Temporary Special Education Assistant II (SEA II) DELTA - 7 hours/day for 183 days (Prorated)
Lake Oswego School District
Lake Oswego, OR
- $21.77 to $29.78 USD / hour
Performs program-related instructional, behavioral and other activities including helping students with individualized educational plans (IEP, behavior, safety, etc.) and other related…
Added 2 mins ago
Banking Center Operations Coordinator
First Horizon Bank
PALM BEACH, FL · Palm Beach, FL
Ensure an excellent overall client experience by assisting clients with select service needs.
Added 2 mins ago
Banking Center Operations Coordinator
First Horizon Bank
NEW ORLEANS, LA · New Orleans, LA
Ensure an excellent overall client experience by assisting clients with select service needs.
Added 2 mins ago
Teller
First Horizon Bank
West Monroe, LA · Monroe, LA
Ensure an excellent overall client experience by assisting clients with select service needs.
Added 3 mins ago
MA
Human Resources Specialist (Monterey County)
MEXICAN AMERICAN OPPORTUNITY FOUNDATION
Salinas, CA
- $25 to $30 USD / hour
Provide Human Resources support at MAOF locations and program sites as necessary, including travel throughout MAOF service areas.
Added 3 mins ago
Project Manager II-Mechanical
Loenbro
Centennial, CO
…customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance…
Added 3 mins ago
Ironworker 3
Loenbro
Elko, NV
…customers across the U.S. Our market spans all industries, and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance…
Added 3 mins ago
Field Health Benefit Rep - Bilingual (Health Navigator)
Centene
United States
The Health Benefit Representative (HBR) is responsible for educating and assisting individuals with enrolling in affordable health insurance coverage through the NY State of Health…
Added 3 mins ago
Field Health Benefit Representative (Facilitated Enroller)
Centene Management Company LLC
United States
Position Purpose: The Field Health Benefit Representative (Facilitated Enroller) is responsible for educating and assisting individuals with enrolling in affordable health insurance…
Added 3 mins ago
SMS Specialist
City of Charlotte
United States
Assists with training and promotion of CLT’s SMS program.
Added 4 mins ago
Collision Marketing Manager
American Honda Motor Co., Inc.
Torrance, CA
…sales through dealer engagement in the Collision Parts Promote program to increase conquest Collision Parts sales. Promote the proper repair of Honda/Acura vehicles and increase the Honda &…
Added 4 mins ago
Assistant Professor of Mathematics Education
Montana State University - Bozeman
MT
Duties include research, teaching, and service. A commitment to excellence in teaching and an active research program are essential.
Added 5 mins ago
FM
ICU RN - Intensive Care Unit - Travel Nurse
Fusion Medical Staffing
Needham, MA
- $2,199.41 to $2,339.8 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 5 mins ago
FM
Travel Medical Lab Scientist (MLS)
Fusion Medical Staffing
Las Cruces, NM
- $925.68 to $1,064 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 5 mins ago
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Richmond, VA
- $2,001.26 to $2,129 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 5 mins ago
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Richmond, VA
- $2,001.26 to $2,129 USD / week
Critical thinking, service excellence, and good interpersonal communication skills

Trinity Health

Call Center Representative - Remote

Rensselaer, NY, United States

Pay Range: $18.50-23.90 Pay is based on experience.

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Job details

Pay: Pay Range: $18.50-23.90 Pay is based on experience.
Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Employment Type:

Full timeShift:

Day Shift

Description:

Call Center Representative I - Medical Group - Remote Full Time

If you are looking for a high-volume Call Center position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.

Call Center experience highly preferred. Medical Office experience highly preferred.

Position Highlights:

Quality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Office Hours, Monday - Friday

What you will do:

Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care. Schedules patient appointments, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency. Provides a high level of customer service to all internal and external customers.

ESSENTIAL JOB FUNCTIONS:

Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal patient care; schedules appointments by protocol, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency.
Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with SPHPMA protocols and notifies clinical staff of patient’s arrival, if applicable.
Answers telephone in accordance with SPHPMA telephone etiquette guidelines, taking and relaying messages in a timely manner.
Schedules and confirms patient appointments; obtains appropriate information, enters preliminary account data into computer and confirms appointments based on office protocols.
May collect payment(s) and ensures timely and accurate posting of payment.
Records messages for physician and staff accurately, with complete information required, and ensures that it is routed appropriately through Trinity Health SPHPMA Medical Group EMR system.
Assists patients with MyChart-related questions. Keeps current on updates, changes and FAQ’s.
Accurately documents into SPHPMA systems.
Maintains familiarity with physician office, Billing Department and all extended care location basic services and hours of operation to respond to customer requests accurately and promptly.
Assists patients and facilities with questions related to referrals, authorizations and requisitions per established protocols.
Accurately completes patient forms.

ESSENTIAL QUALIFICATIONS:

EDUCATION:

High School Diploma or GED required. Course work in insurance/billing, medical practice education or seminars are all preferred.

MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer Call Center (medical environment) or other customer service environment.

Pay Range: $18.50-23.90 Pay is based on experience. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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