Front Office Coordinator

Trinity Episcopal School is seeking a full-time Front Office Coordinator to join our team. Reporting directly to the Chief of Staff, this vital role serves as the first point of contact for students, staff, faculty, parents, and guests. We are looking for a warm, pleasant, and welcoming individual to manage the campus reception area, coordinate administrative logistics, and cultivate a secure environment for our community. The core mission of this position is to ensure smooth, professional, and efficient daily front-of-house operations while championing Trinity’s mission, policies, and values.

Primary Responsibilities include the following:

Front Office/Reception

• Receive visitors, guests, faculty, and staff in a friendly, courteous manner, and be aware that their demeanor is a reflection of the School as a welcoming and inclusive community
• Ensure security by directing campus visitors to sign in/out and wear a visitor badge
• Maintain organization and cleanliness of desk, front office area, and lobby
• Check-in students for late arrivals and ensure they get to the appropriate classroom/location
• Monitor and ensure the safety of students waiting for rides after the standard carpool window closes.
• Answer incoming calls to the School and direct callers to the appropriate personnel
• Answer questions regarding school events or other business
• Filter solicitations
• Adapt to circumstances that arise with a calm, respectful demeanor

Administrative

• Receive, sort, and distribute incoming mail and packages to the appropriate staculty, departments, or mailboxes.
• Assist users with office equipment - copiers, printing jobs, laminators, postage machine
• Greet prospective families warmly and promptly when they enter the school and ensure that they are comfortable and clear about the agenda for their visit.
• Inform the admission team promptly when they have a visitor.
• Track daily attendance via FACTS
• Perform other duties as assigned

Qualifications

The successful candidate will have the following qualities:

• Familiarity with and a commitment to the mission of independent schools and Trinity Episcopal School, and a commitment to our three primary values of scholarship, diversity, and spirituality is a must
• A love for students and a willingness to go above and beyond in the best interests of students
• Integrity, sound judgment, self-confidence, maturity, and a sense of perspective
• A high level of energy and ability to work on multiple tasks/projects
• Ability to model, promote, and provide opportunities for students to live into the Trinity Honor Code
• Demonstrate sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation, and socioeconomic backgrounds.

Education and Work Experience

• High School diploma or Bachelor’s Degree preferred but not required
• Personable, warm, and welcoming with a desire to build relationships
• Ability to be flexible and work as part of a team
• Show discretion and sensitivity to confidentiality
• Strong communication and organizational skills

Skills and Qualifications

• Proficiency in Google Suite including Sheets, Docs, Gmail, and Calendar
• Proficiency with MS Excel and Word
• Proficiency with Google Forms
• FACTS Management
• Canva
• Visitor Management systems

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and stand for extended periods of time
• Physical agility to lift up to 25 pounds; to bend, stoop, and reach overhead