Jobs in the United States

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Added 9 mins ago
IT Specialist (PLCY/PLN)
Immediate Office of the Chief of Naval Operations
Camp H.M. Smith Marine Corp Base, HI
Added 9 mins ago
LOGISTICS MANAGEMENT SPECIALIST
Immediate Office of the Chief of Naval Operations
Camp H.M. Smith Marine Corp Base, HI
Added 9 mins ago
Member of Product Staff
Meta
Honolulu, HI
Plan, initiate, and manage information technology projects for web-based products, applications, and platforms.
Added 9 mins ago
Lead Director - Security Operations Center (SOC)
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Honolulu, HI
Experience supporting cloud-native and hybrid security operations across Microsoft Azure, Google Cloud Platform (GCP), and Amazon Web Services (AWS).
Added 9 mins ago
Senior Director Software Engineering
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Honolulu, HI
12+ years of experience in web technologies (JavaScript, TypeScript and SPA frameworks)
Added 9 mins ago
Product Security Engineer - Team Lead
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Honolulu, HI
…technical leadership across multiple large problem spaces (web security, AI security). You will be working closely with product teams and partner security organizations to define strategy,…
Added 9 mins ago
Reverse Engineer - Android
Trellix
Honolulu, HI
Mobile App store policies (Ads, PHAs, Developer, etc.)
Added 12 mins ago
SEO / GEO / AEO Manager
Roche
Pleasanton, CA · Indianapolis, IN · Tucson, AZ
…and content across the enterprise. Working across content, web, analytics, product, platform, UX, and marketing teams in a matrixed environment, the department ensures digital assets are…
Added 13 mins ago
Technical Support Analyst
Trimble Transportation Enterprise Solutions Inc.
Remote, United States
…physical and digital worlds, Trimble Transportation offers SaaS, web, mobile and installed solutions that improve efficiency, promote safety, optimize utilization, and enable collaboration.…
Added 13 mins ago
Member of Product Staff
Meta
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Plan, initiate, and manage information technology projects for web-based products, applications, and platforms.
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Software Engineer (IBM Cognos)
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…NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web…
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Lead Director - Security Operations Center (SOC)
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Bismarck, ND
Experience supporting cloud-native and hybrid security operations across Microsoft Azure, Google Cloud Platform (GCP), and Amazon Web Services (AWS).
Added 13 mins ago
Senior Director Software Engineering
Capital One
Bismarck, ND
12+ years of experience in web technologies (JavaScript, TypeScript and SPA frameworks)
Added 13 mins ago
Product Security Engineer - Team Lead
Meta
Bismarck, ND
…technical leadership across multiple large problem spaces (web security, AI security). You will be working closely with product teams and partner security organizations to define strategy,…
Added 13 mins ago
Reverse Engineer - Android
Trellix
Bismarck, ND
Mobile App store policies (Ads, PHAs, Developer, etc.)
Added 13 mins ago
Director, IT Governance, Risk & Compliance
Danaher Corporation
Fargo, ND
Added 13 mins ago
Senior Manager, Software Development
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Remote, United States
Drive cloud-native modernization. Build on progress across patient-facing kiosks, internal web applications, and APIs. Guide the evolution of the current C#, .NET, and Microsoft environment…
Added 21 mins ago
Marketing Specialist, Website & SEO
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Westminster, CO
…metadata, internal linking and technical health (site speed, Core Web Vitals, crawlability, structured data), partnering with developers on fixes. - Partner with Content, Creative,…
Added 21 mins ago
Marketing Specialist, Website & SEO
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Westminster, CO
…metadata, internal linking and technical health (site speed, Core Web Vitals, crawlability, structured data), partnering with developers on fixes. - Partner with Content, Creative,…
Added 21 mins ago
Software Engineer
Altamira Technology Corporation
Englewood, CO
Experience in one or more of the following: Java (required), JavaScript/Typescript, Python, Angular, ELK stack, Redis, Web Services (REST), Data Analytics, NoSQL and SQL databases, Digital…
Added 22 mins ago
CRTEC Program Coordinator
University of Colorado Denver
Aurora, CO
Work Location: Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings
Added 23 mins ago
M
Senior Software Engineer, Full Stack
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Build across the stack. Write and maintain production code for web interfaces, backend services, APIs, Dataverse plugins, custom components, and integrations. Translate product requirements…
Added 31 mins ago
J
Mulesoft Developer (DAAS API EBS)
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Remote, United States
- $145,000 to $155,000 USD / year
The MuleSoft Developer will support enterprise-level application development and sustainment, contributing to the design, implementation, testing, and maintenance of business-critical…
Added 31 mins ago
Growth Marketing Manager
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Remote, United States
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Added 31 mins ago
Data QA Engineer
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Remote, United States
…and quality of data delivered to customers across a range of web scraping and AI-assisted projects. You will take ownership of quality assurance from the early stages of project…

Trimble Transportation Enterprise Solutions Inc.

Technical Support Analyst

Remote, United States

Apply on trimble.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Solve Complex Technical Challenges: Champion Customer Experience as Technical Support Analyst!

Are you passionate about solving complex technical challenges and elevating enterprise software performance? As our Technical Support Analyst, you will dive deep into root cause analysis, troubleshoot critical transportation management solutions, and partner directly with engineering and product teams to enhance user experiences. Join Trimble Transportation to deliver reliable technology that keeps global supply chains moving safely and efficiently!

About Us:

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

Trimble Transportation is transforming the global supply chain through intelligent, connected technology and workflows that are rooted in industry standard commercial maps and data. At the intersection of the physical and digital worlds, Trimble Transportation offers SaaS, web, mobile and installed solutions that improve efficiency, promote safety, optimize utilization, and enable collaboration. From planning to delivery, we provide cutting edge procurement, transportation management, mapping, routing, dispatch, navigation, location, fleet management, ELD compliance and asset maintenance solutions. For more information, visit: transportation.trimble.com.

What Makes This Role Great:

In this role, you will serve as a critical technical resource for customers and partners, directly influencing software quality and usability across Trimble Transportation solutions. You will have the unique opportunity to collaborate closely with developers, testers, and project managers to resolve intricate multi-platform issues and drive continuous product improvement.

Key Exciting Responsibilities

Provide exceptional multi-channel customer support by investigating, troubleshooting, and resolving complex hardware and software issues.
Perform in-depth root cause analysis across integrated enterprise systems and Transportation Management System (TMS) platforms.
Identify, document, and escalate software defects and usability enhancements to product and engineering teams for future releases.
Collaborate cross-functionally with developers, project managers, and quality assurance teams to maintain visibility on critical customer issues.
Author internal technical documentation and recommend process or tool improvements to elevate overall support efficiency.

Essential Skills & Experience

Bachelor's degree in a technology-related field, such as Computer Science, or equivalent practical experience.
Demonstrated success conducting root cause analysis and troubleshooting complex issues across Windows, Linux, Android, iOS, and server environments.
Hands-on proficiency in using and troubleshooting SQL, XML, HTML, and scripting languages.
Superior verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical audiences.
Strong adaptability and prioritization skills to manage high-severity cases effectively in a fast-paced environment.

Bonus Points For

Familiarity with web services and APIs (REST and SOAP), as well as programming languages like JavaScript, Java, C#, or Python.
Experience working with CRM casing tools, Jira defect tracking, and reviewing mobile device logs.
Operational background within the transportation and logistics industry or hands-on experience with Android, Angular, and React frameworks.

Logistics:

Location: Remote - US Travel Requirement: 10%

Why You'll Love Working With Us At Trimble, we're not just a company that "does good" - we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Technical Support Analyst, Application Support Analyst, Tier 2 Support, Root Cause Analysis, SQL, Transportation Management Systems, TMS, Software Troubleshooting, API Support, Remote Technical Support

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range $55,000.00–$75,600.00Pay Rate Type Salary Bonus Eligible? YesCommission Eligible? No Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on one of the Apply buttons located in this posting.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values - Belong, Innovate, and Grow - we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under Governance->Governance Documents.

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

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If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.

Apply on trimble.wd1.myworkdayjobs.com About employer

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Jobs in the United States