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Field Service Engineer III, IOMS
Thermo Electron North America LLC
Remote, United States
…critical scientific research and innovation. As a Field Service Engineer III, you will provide expert installation, maintenance, and repair services for sophisticated analytical and…
Added 1 min ago
Process Support Engineer II
Applied Materials
Hillsboro, OR · Hillsboro
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide…
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Sr. Manufacturing Engineer
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Position Summary: The Senior Manufacturing Engineer leads the design, implementation, and continuous improvement of manufacturing processes and systems to optimize production efficiency,…
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Structural Engineer in Training
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The Structural Engineer-In-Training (EIT) will support Project Managers and Project Engineers in the design and delivery of structural engineering projects. The role offers exposure to a…
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Test Engineer I
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The Test Engineer role provides oversight of test equipment development and calibration, manages test planning and documentation, analyzes results, and collaborates with engineering to…
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Staff Software Engineer, AI-Native Engineering - Flow
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On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the…
Added 3 mins ago
Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow
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On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the…
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Senior Staff Software Engineer, AI-Native Engineering - Flow
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On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the…
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Senior Staff Software Engineer, AI-Native Engineering - Flow
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Remote, United States
On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the…
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Senior Staff Software Engineer, AI-Native Engineering - Flow
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On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the…
Added 4 mins ago
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IT Network & Security Engineer
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- $85,000 to $130,000 USD / year
…coordinated care to its members. The IT Network & Security Engineer designs, maintains, and secures the enterprise network infrastructure and cloud environments connecting our offices,…
Added 4 mins ago
GRC Staff Engineer
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…moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they…
Added 4 mins ago
GRC Staff Engineer
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…moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they…
Added 5 mins ago
AWS Security Engineer - Senior Associate
PWC US
TX-Dallas, TX · FL-Miami, FL · FL-Tampa, FL · GA-Atlanta, GA · CO-Denver, CO · IL-Chicago, IL · TN-Nashville, TN · OH-Cleveland, OH · MA-Boston, MA · PA-Philadelphia, PA · TX-Houston, TX
What You Must Have
Added 6 mins ago
Construction Project Manager
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Location & Work Arrangement: This hybrid role requires four days per week in the office/project site and one remote workday · Candidates must live in/near, or be willing to relocate on their own to the listed locations
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Electrical Engineer
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Signalink is seeking an experienced Electrical Engineer to join a multidisciplinary team of engineering and technical professionals. The successful candidate will apply electrical…
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Roadway Senior Project Manager
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As a Senior Project Manager, you will lead the planning, execution, and delivery of complex engineering and technology-focused projects from initiation through closeout. Responsible for…
Added 6 mins ago
Technical Support Engineer
Trimble Inc.
NH
Empower Global Infrastructure as our Next Technical Support Engineer (B2W)!
Added 7 mins ago
Project Manager, CMT I
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…communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across…
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Building Envelope Consultant
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Lead Identity System Engineer
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Added 7 mins ago
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Industrial Engineer
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Senior Software Engineer - Full Stack (TS Clearance)
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At Andesite, we are building a new product for technical operators in the national security space. As a full stack engineer, you will be responsible for developing our application backend…
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Senior Software Engineer - Data Enablement
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We’re looking for a strong systems engineer who brings sound architectural judgment, takes ownership of outcomes, and is eager to learn across the backend and data engineering worlds. A…

Trimble Inc.

Technical Support Engineer

NH, United States

Apply on trimble.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Empower Global Infrastructure as our Next Technical Support Engineer (B2W)!

Ready to solve complex technical challenges and empower heavy civil construction leaders to build the world more profitably? Join Trimble B2W in Portsmouth, where your problem-solving prowess and passion for customer success will directly impact global infrastructure projects through our unified ONE Platform. We are looking for an ambitious "visionary pragmatist" who thrives on taking ownership of every customer interaction and turning technical hurdles into seamless solutions!

About Us

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.

What Makes This Role Great In this role, you'll be at the forefront of the heavy civil construction industry, directly influencing the profitability and success of massive infrastructure projects by ensuring our clients maximize the power of the B2W ONE Platform. You won't just be answering tickets; you will be a trusted technical advisor, researching difficult issues and owning every customer interaction from start to finish.

Key Exciting Responsibilities

Champion Customer Success: Provide expert-level support via phone and screen-sharing to help clients navigate configuration, product functionality, and hosted services.
Master Technical Troubleshooting: Dive deep into system performance, permissions, and data inconsistencies to resolve complex application errors.
Drive Platform Evolution: Collaborate directly with Development teams by documenting defects and trends to influence future software enhancements.
Author Knowledge Excellence: Develop and publish high-impact Knowledge Base articles that empower both peers and customers to find rapid solutions.

Essential Skills & Experience

Technical Foundations: You hold a college degree in a relevant field and have a solid understanding of relational database concepts.
Platform Expertise: You possess advanced proficiency with Microsoft Windows desktop/server operating systems and Google products.
Natural Problem-Solver: You are a highly motivated self-educator with a "detective’s instinct" for troubleshooting technical hurdles.
Professional Presence: You have a strong phone presence and the ability to maintain poise and empathy during challenging customer interactions.

Additional Skills

Technical Toolkit: Previous experience with SQL or a background in coding/programming.
Industry Insight: Prior experience working within the AECO or construction technology space.
CRM Familiarity: Experience using CRM systems to manage and track complex case lists.

Logistics

Location: Portsmouth, NH (In Office)
Travel Requirement: Minimal (less than 5%)

Why You'll Love Working With Us At Trimble, we're not just a company that "does good" - we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem". You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers".

Technical Support Engineer, B2W Software, Civil Construction Technology, Software Support, SQL, Windows Server, AECO, Customer Success, Troubleshooting, Portsmouth Jobs

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range $22.69–$28.32Pay Rate Type Hourly Bonus Eligible? NoCommission Eligible? No Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on one of the Apply buttons located in this posting.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values - Belong, Innovate, and Grow - we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under Governance->Governance Documents.

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Candidate Privacy Notices by Country

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If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.

Apply on trimble.wd1.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Microsoft Windows
Troubleshooting
SQL
Logistics

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Work requirements

Jobs in the United States