Jobs in the United States

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Chef Manager - Residence at Back Bay (Taylor Home)
Whitsons Culinary Group
Wolfeboro, NH
Maintain food safety, sanitation, and inventory systems in accordance with healthcare and regulatory standards
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Chef Manager- Meadowview Hospital
Whitsons Culinary Group
Seacaucus, NJ
Maintain food safety, sanitation, and inventory systems in accordance with healthcare and regulatory standards
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Lead Software Engineer-Marketing Technology
AAPC
Remote, United States
…integrating them well, and you know how to work inside those systems as designed. But purchased tools are only part of the picture. Some needs call for custom software: customer-facing…
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Senior Systems & Network Infrastructure Engineer
DigitalCM LLC
Tampa, FL
DigitalCM is seeking an experienced, hands-on Senior Systems & Network Infrastructure Engineer to design, deploy, secure, maintain, and improve the infrastructure supporting our software…
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DA
Technology Support Technician
Downingtown Area School District
Downingtown, PA
- $27.85 to $30.82 USD / hour
As a key member of the Systems & Support team, this position is responsible for working with students and school district staff to deliver customer support services including installation,…
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Nuclear Engineering IV
AECOM
Remote, United States
- $110,000 to $170,000 USD / year
…project development. This senior technical specialist will support radiological assessment/radiation safety projects as well as projects that involve development of new nuclear power sites…
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MH
Community Organizer
Mutual Housing California
Sacramento, CA
- $25 to $26.5 USD / hour
Mutual Housing California brings people and resources together to develop, manage, and support sustainable affordable housing where residents are partners in advancing equitable…
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Marketing Operations Manager
UNRL
Saint Paul, MN
building an omnichannel marketing organization to support the next phase of
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Subcontract Program Manager
Parsons Government Services Inc.
AR
…set of subcontractors and matrixed-in subject matter expert support. You'll be joining a growing team to help modernize the US industrial…
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Senior M&S Software Analyst
Parsons Government Services Inc.
AL
Perform functional, systems, and mission analyses to support M&S architecture and capability development.
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Senior Missile Defense System Architecture Engineer
Parsons Government Services Inc.
VA
Parsons is looking for an amazingly talented Senior Systems Engineer to join our team! In this role you will get to lead or participate in analysis of future Missile Defense System (MDS)…
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SO
Internal Audit Program Coordinator & Compliance Analyst
SERVICE OKLAHOMA
United States
- $70,000 USD / year
…and providing oversight of transactions processed by Business Support Services (BSS) to ensure compliance. They are responsible for setting objectives and priorities to monitor results for…
Added 1 min ago
IG
DevOps Engineer
Insight Global
Upper Providence, PA
- From $62 USD / hour
The engineers will support applications hosted in Microsoft Azure that integrate with on-premise APIs and internal systems. They will troubleshoot production issues, recreate problems in…
Added 1 min ago
IG
Senior Business Analyst - Order Management + Digital Customer Experience
Insight Global
Remote, United States
- From $38 USD / hour
Strong understanding of how business and functional requirements can affect backend systems and technical functionality.
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IG
Staff Electrical Engineer
Insight Global
Robinson, PA
- $114,000 to $150,000 USD / year
Demonstrated experience with wireless, RF, mixed-signal, or EMC-sensitive electronic systems.
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SM
Paralegal - Regulatory
Sarasota Manatee Airport Authority
Sarasota, FL
- $88,917 to $102,255 USD / year
10. Provide regulatory guidance and support to departments to ensure that regulatory requirements for requests for bids, requests for proposals, requests for qualifications, and overall…
Added 1 min ago
MA
2027 Enterprise Operations Development Program- Enterprise Operations Enablement Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
…Enablement, work on projects, and provide analytical and operational support under guidance of a manager or more senior…
Added 1 min ago
MA
2027 Enterprise Operations Development Program- The Contact Center Analysis Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
…Analysis, work on projects, and provide analytical and operational support under guidance of a manager or more senior…
Added 1 min ago
MA
2027 Enterprise Operations Development Program- Enterprise Fraud Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
…Fraud, work on projects, and provide analytical and operational support under guidance of a manager or more senior…
Added 1 min ago
Paralegal
Lydecker
Miami, FL
Support attorneys by performing various administrative duties, such as maintaining calendars, managing hearings and deadlines, organizing case files, and coordinating logistics
Added 1 min ago
Data Center Technician - 3rd Shift
Ignite IT
Memphis, TN
We are seeking a 3rd Shift Data Center Technician to support overnight enterprise infrastructure and data center operations in Memphis, TN. This role is responsible for monitoring critical…
Added 1 min ago
Project Support Administrator
United Integrated Services (USA) Corp.
Phoenix, AZ
United Integrated Services (USA) is seeking a Project Support Administrator to join our team! The Project Support Administrator will be responsible for implementing and maintaining…
Added 1 min ago
Senior Customer Success Manager, Public Sector
Findhelp
Nashville, TN
…agencies, major health plans, and enterprise public health systems). You will bridge the gap between executive policy objectives and day-to-day program execution. By building trusted…
Added 1 min ago
CT
Academic Advisor
College Track
Los Angeles, CA
- $29.01 to $34.86 USD / hour
As our Academic Advisor, you will help support and guide College Track scholars through their academic journeys, ensuring they have the tools, resources, and individualized plans they need…
Added 1 min ago
Engineering Internship – Mechanical/Electrical/Civil/Struct/Mining
Cementation USA
Sandy, UT
Potential design involvement includes support on the following mechanical systems: pumping, piping, basic mechanical actuation, hydraulics, pneumatics, hoisting, and HVAC.

Trimble Inc.

Technical Customer Support Professional

Westminster, CO, United States

$74,000 to $101,800 USD / year

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Job details

Pay: $74,000 to $101,800 USD / year
Experience: 3+ years of proven experience navigating advanced technical support environments or software workflows
Posting language: English
Posted: Nov 3, 2026

Original job description

Elevate the Creator Experience as Our Next Platform / Sketch Up Tier 3 Technical Support Analyst!

Ready to champion the voice of millions of architects, engineers, and creatives who use the world's premier 3D modeling software? SketchUp is looking for an analytical, customer-centric problem solver to drive advanced technical troubleshooting, bridge the gap between users and development teams, and optimize our global product feedback loops in a dynamic, growth-oriented environment.

About Us:

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

AECO: Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company's innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn.

What Makes This Role Great:

In this role, you will transcend basic troubleshooting by acting as a high-impact Tier 3 technical investigator and customer advocate, directly collaborating with SketchUp developers to solve complex system issues and shape the continuous improvement of tools used by global creators.

Key Exciting Responsibilities:

Deliver specialized Tier 3 technical support for SketchUp software products and complex entitlement systems
Investigate, replicate, and validate high-impact technical bugs through rigorous testing environments
Translate highly complex technical concepts into accessible, actionable guidance for cross-functional teams and clients
Partner closely with engineering and product development teams to manage incident escalations and prioritize resolutions
Mentor internal support teams, design technical training, and author comprehensive documentation for complex workarounds

Essential Skills & Experience:

3+ years of proven experience navigating advanced technical support environments or software workflows
Demonstrated mastery of root cause analysis, software testing, and structured bug tracking within Jira or Confluence
Foundational familiarity with the Systems Development Life Cycle (SDLC) and matrixed collaboration frameworks
Outstanding verbal and written communication skills with a native ability to manage demanding situations with empathy and clarity
Bachelor's degree in Computer Science, Arts and Sciences, or equivalent practical technology experience

Bonus Points For:

Practical familiarity with 3D modeling software, architectural design workflows, or 3D graphics processing via DirectX 12 and Metal
Broad OS environment diagnostic skills across Windows, MacOS, iOS, Android, and Windows Server
Lightweight programming knowledge or scripting experience in modern development languages

Logistics:

Location: UK - Leeds, London or UK - Remote Travel Requirement: 10%

Why You'll Love Working With Us:

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem ." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Technical Support Analyst, Tier 3 Support, SketchUp, 3D Modeling Software, Jira, Root Cause Analysis, Bug Tracking, Customer Experience, Software Troubleshooting, Denver Tech Jobs Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Hiring Range $74,000.00-$101,800.00 Pay Rate Type Salary Bonus Eligible Yes Commission Eligible No Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date. How to Apply: Please submit an online application for this position by clicking on one of the Apply buttons located in this posting. At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under Governance Governance Documents. Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow. Candidate Privacy Notices by Country Interactive US map containing lists of federal and state-specific labor law posters. If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com. It is Trimble's policy that candidates are entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation or the presence of a medical condition or disability. Apply at: https://ipc.us/t/0C0DD235216146C8.

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