Field Services Support

Atakapa Services, LLC (A Waggoner Company) is seeking a dependable and hardworking Field Services Support team member for our Baton Rouge operations. This position provides hands-on support to field crews performing vacuum truck operations, sewer cleaning, and CCTV inspections of underground sewer and storm drain infrastructure.

The Field Services Support team member will assist equipment operators and field technicians with daily job site activities, equipment setup and maintenance, material handling, and inspection operations. This is a physically demanding, field-based position that requires a strong commitment to safety, teamwork, organization, and the ability to work at various job sites.

Atakapa Services, LLC (A Waggoner Company) specializes in evaluating, maintaining and designing rehabilitation methods for sanitary sewer and storm drain infrastructure. We work with municipalities, wastewater utility contractors and engineering firms to inspect, clean, and rehabilitate their underground wastewater and drainage infrastructure. We provide a comprehensive range of services and reports to help our clients address the most complex sewer and storm drain operation and maintenance problems.

Responsibilities

1. Vacuum Truck & Field Operations Support

• Assist vacuum truck operators with the safe and efficient operation of vacuum trucks used for sewer cleaning, material removal, and other field service activities.
• Assist with the collection, removal, and transportation of wastewater, sludge, debris, and other materials.
• Set up, handle, and maintain hoses, fittings, and other equipment used during vacuum truck operations.
• Assist with cleaning catch basins, manholes, sewer lines, and storm drainage structures as needed.
• Monitor job site conditions and help maintain a clean, organized, and safe work area.

2. CCTV Sewer Inspection Support

• Assist CCTV operators and technicians with sewer inspection activities, including equipment setup, preparation, and operation support.
• Help deploy, retrieve, clean, and maintain CCTV inspection cameras, cables, and related equipment.
• Assist with preparing manholes, sewer access points, and work areas for inspection activities.
• Support field technicians in identifying and documenting sewer and storm drain conditions as directed.
• Assist with loading, unloading, transporting, and organizing CCTV equipment and materials.
• Utilize basic computer skills to assist with inspection documentation and job-related information.

3. Equipment Maintenance & Inspections

• Perform routine cleaning and maintenance of vacuum trucks, CCTV equipment, tools, and other field equipment.
• Assist with pre-trip and post-trip vehicle inspections and report equipment issues or maintenance needs to the appropriate supervisor.
• Ensure tools, hoses, cables, and equipment are properly stored, secured, and maintained.
• Identify and promptly communicate damaged, malfunctioning, or unsafe equipment.

4. Safety & Regulatory Compliance

• Follow all company safety policies, procedures, and applicable health, environmental, and workplace safety regulations.
• Wear required personal protective equipment (PPE) and follow proper procedures when working around heavy equipment, vehicles, and underground utilities.
• Maintain awareness of potential job site hazards, including traffic, confined spaces, hazardous materials, and environmental conditions.
• Assist with maintaining safe work zones and following established traffic control procedures.
• Participate in required safety meetings and training.

5. Documentation & Communication

• Assist operators and field technicians with completing job-related paperwork, inspection forms, and service documentation.
• Maintain accurate records related to job activities, equipment usage, and material disposal as directed.
• Communicate effectively with crew members, supervisors, and clients to coordinate daily field activities.
• Promptly report job site concerns, equipment issues, safety hazards, or unexpected conditions to the appropriate supervisor.

6. Emergency & Disaster Response

• Assist with emergency response activities, including spills, equipment incidents, and other unexpected field situations, following established company procedures.
• Participate in disaster response operations, including hurricane preparation, recovery, and emergency sewer and storm drain services as needed.
• Be available for extended hours, emergency callouts, and travel when required to support company operations.

Qualifications

• Previous experience assisting with vacuum trucks, CCTV inspection equipment, plumbing, municipal construction, or similar field operations is a plus but not required.
• Knowledge of sewer and storm drain systems or the SSES (Sanitary Sewer Evaluation Survey) industry is a plus.
• General knowledge of safety regulations and procedures.
• Basic computer skills and willingness to learn field inspection technology and documentation systems.
• Ability to work effectively in a team environment and communicate professionally with coworkers, supervisors, and clients.
• Organizational skills, dependability, and attention to detail.
• Ability to follow instructions, take direction, and demonstrate initiative in completing assigned tasks.
• Must be willing to travel for jobs that require multiple days on location.
• Valid driver's license required.
• Class A or B Commercial Driver's License (CDL) with appropriate endorsements is a plus but not required.
• Ability to adapt to changing job site assignments and provide support across multiple field service operations.
• Willingness to learn and develop skills toward future opportunities as a Vacuum Truck Operator or CCTV Van Operator.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Comfortable working outdoors in various weather conditions.
• Good physical fitness and stamina to perform physically demanding tasks throughout the workday.
• Ability to stand, walk, bend, reach, and climb as required.
• Ability to work around heavy equipment, vehicles, wastewater, and varying job site conditions.

Pre-Employment Requirements

• Must be able to successfully pass a drug screening, background check, and motor vehicle record (MVR) check.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays

*Atakapa Services is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Benefits

About Waggoner Waggoner is a multidisciplinary infrastructure and advisory firm focused on transforming communities and advancing the systems that support them. Our team brings together engineering, science, business, environmental expertise, digital innovation, program delivery, and strategic insight to solve complex challenges facing communities, industries, and governments.

We believe infrastructure is more than projects - it is the foundation of resilient communities, economic opportunity, and a stronger future. By integrating technical excellence with environmental stewardship, data-driven insights, and collaboration problem solving, Waggoner helps our clients realize what's possible and delivers solutions that create lasting impact for the people and places we serve.

Our culture is built on integrity, accountability, collaboration, and excellence. We empower talented professionals to lead, innovate, and work across disciplines to deliver meaningful outcomes for our clients and communities.

Our Vision To be the trusted partner organizations turn to for integrated solutions that strengthen communities, advance infrastructure, and solve complex challenges.

Our Mission Transforming communities. To improve the quality of life for our clients, communities, and employees by delivering innovative, resilient, and sustainable solutions that make a lasting difference.

We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:

• WEI Incentive Program
• Healthy Workplace Program
• Employee Referral Bonus
• Competitive Health Benefits
• Career Development and Training
• Flexible/Hybrid Schedule
• Community Service Opportunities
• Worldwide Travel Assistance

Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.