HVAC Technician

Position Summary

The HVAC Technician is responsible for installing, maintaining, inspecting, troubleshooting, and repairing heating,

ventilation, and air conditioning systems for residential and/or commercial customers. This position requires strong

technical and problem-solving skills, attention to detail, and a commitment to providing professional and dependable

customer service.

Because this position requires regular access to customers' homes and businesses, the HVAC Technician must be

trustworthy, dependable, professional, and have a good reputation and work history. The technician is expected

to treat customers, their homes, property, and personal information with respect and maintain a high level of integrity at

all times.

Essential Duties and Responsibilities

Diagnose, troubleshoot, maintain, and repair HVAC systems and related equipment.

Perform routine inspections and preventive maintenance on heating and cooling systems.

Identify HVAC system problems and determine the appropriate repair or replacement options.

Install, replace, and service HVAC equipment, components, thermostats, motors, controls, and other related parts.

Test HVAC equipment to ensure proper operation, efficiency, and safety.

Read and interpret equipment manuals, wiring diagrams, and installation instructions.

Perform basic electrical troubleshooting, including identifying electrical components, testing circuits, and diagnosing

common electrical issues.

Perform basic mechanical repairs and maintenance involving motors, belts, bearings, fans, pumps, and other mechanical

components.

Perform basic plumbing-related work associated with HVAC systems, including condensate drains, water lines, valves,

and related connections.

Troubleshoot and repair heating, cooling, ventilation, and air circulation problems.

Identify when a repair is outside the technician's qualifications or requires a licensed specialist and communicate the

issue to management.

Maintain accurate records of inspections, repairs, parts used, and work performed.

Explain HVAC problems, repair options, and maintenance recommendations to customers in a professional and

understandable manner.

Provide customers with professional and courteous service while working in their homes or businesses.

Protect customers' property by maintaining a clean and safe work area.

Follow all applicable safety procedures, manufacturer requirements, building codes, and company policies.

Properly use and maintain tools, equipment, vehicles, and company property.

Maintain appropriate inventory of commonly used tools, parts, and supplies.

Respond to service calls and emergencies as assigned.

Work independently while knowing when to request assistance or additional authorization.

Complete other duties and special projects as assigned.

Customer Trust and Professional Conduct

Because this position requires entering private residences and businesses, the HVAC Technician must demonstrate a

high level of personal integrity and professionalism.

? Be trustworthy and honest.

? Have a good reputation within the community and a history of dependable work.

? Respect customers' homes, businesses, property, privacy, and personal belongings.

? Maintain professional conduct while inside customers' homes and businesses.

? Safeguard customer information and property.

? Be courteous, respectful, and professional with customers and coworkers.

? Arrive at scheduled appointments on time and communicate professionally regarding delays or scheduling changes.

? Maintain a clean and professional appearance.

? Follow company policies regarding customer interactions, keys, access codes, security systems, and customer

property.

? Demonstrate sound judgment when working independent y in customers' homes.

Required Qualifications

? Previous HVAC service, maintenance, installation, or related experience preferred.

? Working knowledge of residential and/or commercial HVAC systems.

? Basic electrical troubleshooting skills.

? Basic mechanical skills.

? Basic plumbing skills.

? Ability to troubleshoot HVAC equipment and determine the likely cause of equipment failures.

? Ability to use common hand and power tools safely.

? Ability to read basic wiring diagrams and equipment documentation.

? Valid driver's license and acceptable driving record.

? Ability to pass any required background or employment screening.

? Strong communication and customer-service skills.

? Ability to work independently and manage multiple service calls.

? Ability to lift, carry, climb ladders, work in confined spaces, and perform physical tasks associated with HVAC service.

Preferred Qualifications

? HVAC certification or technical training.

? EPA Section 608 certification, where required for the position.

? Previous residential service experience.

? Experience with heat pumps, furnaces, air conditioners, boilers, thermostats, and ventilation systems.

? Experience with electrical testing equipment such as multimeters.

? Experience with preventative maintenance programs.

? Experience working directly with customers in their homes or businesses.

Skills and Abilities

? Strong troubleshooting and problem-solving abilities.

? Mechanical aptitude.

? Basic electrical knowledge.

? Basic plumbing knowledge.

? Attention to detail.

? Dependability and punctuality.

? Professional communication skills.

? Ability to work safely and efficiently.

? Ability to work independently with minimal supervision.

? Strong customer-service skills.

? Integrity and respect for customer property.

? Willingness to continue learning new HVAC technologies and equipment.

Physical Requirements

? Lift and carry HVAC equipment, tools, and materials.

? Work on ladders and elevated surfaces.

? Bend, kneel, crawl, reach, and work in confined areas.

? Work indoors and outdoors in varying weather conditions.

? Stand and walk for extended periods.

? Safely operate hand and power tools.

? Perform repetitive physical tasks associated with HVAC installation, maintenance, and repair.

Work Environment

The HVAC Technician may work in residential homes, commercial buildings, mechanical rooms, attics, crawl spaces,

garages, rooftops, and outdoor areas. The position may involve exposure to extreme temperatures, dust, dirt, noise,

electrical equipment, moving mechanical components, and other conditions commonly associated with HVAC work.

Employment Expectations

The HVAC Technician is expected to represent the company professionally at all times. Employees are expected to

maintain the trust of customers, protect company and customer property, follow established safety and operating

procedures, and provide reliable, high-quality service.

The employee must understand that working in customers' homes and businesses is a position of trust and that

honesty, integrity, professionalism, and respect for customer property are essential requirements of the

position.

Apply: In-person at company address, email resume, call for more information and Rawlins Workforce Services Center is also happy to email your resume to Triangle Heating & Air LLC. See how to apply for more details.