AI Systems & Digital Operations Manager

Position: AI Systems & Digital Operations Manager (Hybrid – Oklahoma City | Triad Complete Healthcare / Triad MSO) We’re accelerating a statewide clinic expansion and building a next-generation MSO infrastructure. This role is the operational catalyst - owning AI integration, software stack build-outs, automation workflows, and the full marketing execution engine across all Triad Complete Healthcare locations. You will architect systems, execute cross-functional projects, and operationalize the tools that drive provider efficiency, marketing scalability, and MSO automation.

Role Summary This position blends AI product ownership, marketing automation, software implementation, and on-the-ground brand deployment. You’ll manage the systems we’ve been mapping out - AI agents, ad-automation platforms, CRM workflows, content automation, clinic-level launches, and operational software upgrades. You’ll also serve as the execution arm for digital marketing deliverables (ads, social channels, content calendars, on-site shoots), but with a primary focus on replacing manual processes with scalable AI and automated pipelines. This isn’t a “content monkey” role. This is a systems-minded operator who knows how to turn AI tools into business infrastructure.

Core Responsibilities AI Integration & Automation Development

• Build and manage AI agents across marketing, scheduling, operations, and communications
• Implement automation pipelines using platforms such as Keragon, Tempo, AgentBuilder, and others, or similar
• Develop automated multi-location ad scheduling, optimization, and content generation workflows
• Reduce manual staff workload by deploying LLM-powered SOPs, bots, and API-driven workflows
• Track, report, and optimize automation performance
• Work cross-departmentally to operationalize AI into clinical and administrative workflows

Software Stack Ownership

• Evaluate and implement new software tools to streamline MSO and clinic operations
• Manage system rollouts across multiple clinics
• Build integrations across EMR, CRM, phone systems, insurance tools, scheduling, and reporting software
• Act as project manager for new stack deployments and upgrades
• Coordinate with leadership to maintain a unified technology roadmap

Digital Marketing Operations

• Create and manage FB/IG pages for new clinics
• Build location-specific ad campaigns using automated/AI-driven tools
• Maintain content calendars, with automated posting logic
• Pivot rapidly for new service lines (MAT, GLP-1, pain, behavioral health, etc.)
• Track all digital performance and tie it directly to patient acquisition metrics

On-Site Brand Activation

• Travel to clinic locations for grand openings, photo shoots, and quarterly content refreshes
• Capture provider and facility images needed for ads and automated content pipelines
• Maintain consistent brand identity across all creative outputs

Ideal Candidate Profile

• Strong operator who can build systems, not just run tasks
• Deep interest in AI tools, automation frameworks, and software ecosystems
• Ability to project manage multiple complex initiatives
• App development experience is a strong plus
• Comfortable in a high-velocity environment where priorities shift fast
• Can execute both strategy (system design) and delivery (content, ads, automations)

Compensation

Starting salary: $52,000 Structured raises tied to automation impact, system rollouts, and multi-clinic scale milestones.

Growth This role is built for upward mobility. As our technology stack and AI infrastructure continue to accelerate, the position will expand in scope and responsibility - offering the right candidate a clear runway to grow with the company and shape the future of Triad’s operational ecosystem.