Logistics Coordinator

The Logistics Coordinator is responsible for managing daily shipping, receiving, and transportation activities to ensure timely and accurate movement of cosmetic raw materials and finished goods. This role supports 3PL operations, schedules inbound and outbound shipments, prepares documentation, and maintains accurate ERP transactions. The Logistics Coordinator works closely with Planning, Customer Service, Warehouse Operations, and Quality to support seamless logistics execution. ________________________________________

Key Responsibilities

Shipping Coordination

• Schedule and organize outbound shipments for customer orders, intercompany transfers, and production needs.
• Prepare shipping documents including packing lists, BOLs, commercial invoices, Certificates of Analysis requests, and export paperwork.
• Communicate with carriers, freight forwarders, parcel, LTL, FTL, and international carriers to book transportation and resolve delays.
• Track shipments and provide proactive status updates to internal stakeholders.
• Prepare domestic and international shipping documentation, including label creation (DHL, FedEx, UPS) when required.
• Receiving & Inbound Logistics
• Coordinate inbound deliveries of raw materials, chemicals, packaging, and supplies.
• Verify required documents (COA, SDS, packing list) prior to receipt.
• Communicate receiving schedules with warehouse and 3PL teams.
• Follow up with suppliers and carriers regarding late or incomplete deliveries.
• Maintain accurate shipment records, including weights, pallet counts, and shipment details in logistics tracking tools.
• Assist with receiving coordination, including tracking inbound materials and updating systems.
• 3PL & Warehouse Coordination
• Act as a daily point of contact for 3PL warehouses to ensure timely receiving, inventory accuracy, and order fulfillment.
• Communicate shipment plans, delivery requirements, and special handling needs for cosmetic ingredients.
• Monitor 3PL performance, resolve discrepancies, and escalate service issues as needed.
• ERP Transactions & Documentation
• Enter and update inbound/outbound shipment information in the ERP system
• Maintain accurate freight costs, delivery dates, and tracking details.
• Reconcile discrepancies between POs, receipts, and shipments.
• Support logistics reporting, KPI tracking, and data accuracy efforts.
• Compliance & Quality Support
• Ensure all shipments comply with DOT, IATA, IMDG, GHS, and internal quality requirements.
• Coordinate with Quality Assurance for COA requests, paperwork release, and batch documentation.
• Maintain audit-ready records for all shipping and receiving transactions.
• Continuous Improvement
• Assist in improving logistics workflows, reducing freight spend, and enhancing carrier performance.
• Support SOP development, process mapping, and training efforts.
• Identify opportunities to streamline communication, documentation, and transportation planning.

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Qualifications

Education & Experience

• Associate’s or bachelor’s degree in Supply Chain, Business, Logistics, or related field preferred.
• 2–4 years of logistics, transportation, or warehouse coordination experience.
• Experience in chemicals, cosmetics, food ingredients, or regulated manufacturing preferred.
• Working knowledge of ERP systems (NAV or D365 preferred).

Skills & Competencies

• Strong communication and coordination skills.
• High attention to detail and accuracy in documentation.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Basic understanding of freight, Incoterms, and shipping regulations.
• Proficiency in Microsoft Excel and standard office applications.
• Problem-solving and cross-functional collaboration skills.

________________________________________ Work Environment

• Office-based with routine interaction with warehouse and production teams.