Archived listing. The details below describe a past opening.
The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with partner management and customer accounts.
Essential Functions
- Assists the sales team with the following day-to-day support functions:
- Processing purchase orders
- Provides tracking information and order related details upon request
- Assists with pulling and quoting TRG net new opportunities and contract renewals
- Works with sales to manage to deal registrations creation
- Provide proactive contract renewal support for larger / complex accounts
- Works with sales to create and manage special pricing requests and renewals
- Assist with SOW creation
- Creates a strong RFP process along with sales team
- Works with Procurement Specialists to ensure smooth order process
- Acts as POC to customers when assigned team member(s) are out of the office and provides the following support functions:
- Quote creation
- Obtains and processes purchase orders
- Order status follow up and tracking
- Performs proactive management of team’s SFDC
- Ensuring close dates are valid and includes proper attachments
- Works directly with vendors and distributors as needed
- Continuing education around products offered by each vendor including attending learning sessions with vendors.
- May be involved in the planning, organization, and implementation of special events, specific projects, or program changes.
- Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor.
Qualifications
- Associates degree required.
- At least 2 years of experience in an administrative support role is required.
- Ability to successfully pass a criminal background check.
- Ability to prioritize multiple projects in a fast-paced environment.
- Accuracy, organization, and attention to detail are required to coordinate all aspects of position.
- Excellent communication skills to coordinate with other departments involved in process.
- Good clerical skills, computer, and data entry skills are required. Experience with MS Office Suite required.
- Prior experience with Salesforce.com (SFDC) is preferred.
Performance Requirements
- Must maintain regular and reliable attendance to the satisfaction of management.
- Must be able to operate a computer and other position related technologies.
- Must be able to clearly and confidentially communicate with TRG employees, customers, and other stakeholders.
- Must adhere to TRG Values at all times.
Physical Requirements
- Must be able to remain in a stationary position 50% of the time.
- Must be able to visually read written and digital information.
- Must be able to type files and other paperwork.