Jobs in the United States

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Added 1 min ago
Sales Training Representative - January & June 2027 - Johnson & Johnson MedTech - Orthopaedics
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Remote, United States
We are searching for the best talent for Orthopedics Sales Training Representative Program!
Added 1 min ago
Director, Bus Svs IT w/Int Mkts Egmt.
DePuy Synthes Products Inc. Legal Entity
New Brunswick, NJ · West Chester, PA · Palm Beach Gardens, FL · Warsaw, IN · Raritan, NJ · Raynham, MA
…Services, Finance, Legal, IT, HR, Risk/Compliance, and DPS Service Delivery to ensure efficient end-to-end management of sourcing, contracting, and requisition-to-pay…
Added 1 min ago
GRANTS ANALYST
State of Arkansas
Little Rock, AR
…policies and procedures. Defines monitoring methods, monitors program or service delivery effectiveness and compliance, identifies problem areas, and initiates corrective…
Added 1 min ago
CO
Community Assistant (Student Position)
Capstone on Campus Management LLC
Salisbury, MD
- $15 USD / hour
Complete and submit a Program Proposal and advertise for program by given deadline.
Added 1 min ago
VT
RN Case Manager Full Time
Vibra Travels
Metropolis, IL
- Full-time
…planning processes with other hospital departments, external service organizations, agencies, and health care…
Added 1 min ago
VT
PCT Patient Care Technician Full Time Days or Nights
Vibra Travels
Benton, KY
- Full-time
Attend in-service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. Attend scheduled staff meetings per year.
Added 1 min ago
VT
PCT Patient Care Technician Full Time Days or Nights
Vibra Travels
Brookport, IL
- Full-time
Attend in-service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. Attend scheduled staff meetings per year.
Added 1 min ago
VT
RN Case Manager Full Time
Vibra Travels
Brookport, IL
- Full-time
…planning processes with other hospital departments, external service organizations, agencies, and health care…
Added 1 min ago
VT
PCT Patient Care Technician Full Time Days or Nights
Vibra Travels
Calvert City, KY
- Full-time
Attend in-service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. Attend scheduled staff meetings per year.
Added 1 min ago
VT
PCT Patient Care Technician Full Time Days or Nights
Vibra Travels
Lone Oak, KY
- Full-time
Attend in-service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. Attend scheduled staff meetings per year.
Added 1 min ago
VT
PCT Patient Care Technician Full Time Days or Nights
Vibra Travels
Metropolis, IL
- Full-time
Attend in-service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. Attend scheduled staff meetings per year.
Added 1 min ago
VT
PCT Patient Care Technician Full Time Days or Nights
Vibra Travels
Reidland, KY
- Full-time
Attend in-service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. Attend scheduled staff meetings per year.
Added 2 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in…
Added 2 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in…
Added 2 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in…
Added 2 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in…
Added 2 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in…
Added 2 mins ago
HO
Community Liaison
Hospice of the West
Prescott Valley, AZ
- $84,000 to $90,000 USD / year
As our Community Liaison (Hospice Marketer / Sales Representative), you’ll be the face of Hospice of the West, championing our mission and promoting our specialized services throughout the…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Lebanon, OH
- $15 to $17 USD / hour
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and…
Added 2 mins ago
Assistant Store Manager
Extra Space Management, Inc
Austin, TX
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Lexington, KY
- $15.75 to $16.75 USD / hour
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and…
Added 2 mins ago
Patient Services Representative - Hilborn Ortho (Per Diem, Day)
Northbay
Fairfield, CA
At Northbay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling,…
Added 3 mins ago
O&M Technician
DTE Energy
Brook Park, OH
Become Subject Matter Expert or system representative on assigned systems
Added 3 mins ago
CO
Account Technician I
City of Martinez
Martinez, CA
- $31 to $37.69 USD / hour
…duties in support of assigned accounting system, function, or program area; performs duties requiring similar skills and responsibility such as cashiering, data entry, filing, customer…
Added 3 mins ago
H
Conroe 02 (Hwy 105 West/Loop 336) Produce - Perishables Rep - Part Time
HEB
Conroe, TX
- Part-time
Responsibilities Job Summary: As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You…

Trescal Inc.

Onsite Customer Support Representative

San Jose, CA, United States

$26 to $33 USD / hour

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Job details

Pay: $26 to $33 USD / hour
Experience: Minimum of 3-5 years’ experience in a similar customer service role
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.

Our team is comprised of talented professionals who excel at providing industry leading calibration, repair and asset management services to our customers. As an employee at Trescal, you will join a people-centric company with an incredible culture. We encourage new ideas and suggestions in order to continue to offer both customers and employees the services and benefits in a dynamic, global marketplace. We value teamwork, integrity, quality, innovation, and dynamic engagement.

We have a great opportunity for a Onsite Customer Support Representative to join our team to support a key customer in Palo Alto, CA.

The Onsite Customer Support Representative will service as onsite customer support for a key customer. They will serve as the primary liaison between the customer and Trescal, supporting calibration, asset management, and metrology program activities. This role ensures accurate equipment records, coordinates calibration and repair services, manages customer requests, monitors service metrics, and provides ongoing support to maintain compliance with customer quality and metrology requirements.

This is an onsite position located at the customer's Palo Alto facility. Regular attendance on-site is required Monday through Friday, with a daily start time of no later than 7:00 a.m. PST.

Responsibilities

Customer Relationship Management

Serve as the primary point of contact for customer inquiries related to calibration, repair, equipment status, and metrology services.
Build and maintain strong relationships with equipment owners, custodians, and key stakeholders.
Conduct regular follow-ups to address service concerns, complaints, and customer requests.
Support customer meetings and represent the metrology program as required.
Administer customer portal and user access requests.
Provide training and support to end users on equipment management systems and service request processes.
Support environmental monitoring programs, including temperature and humidity equipment tracking.
Assist with implementation of process improvements and continuous improvement initiatives.

Asset Management and Calibration Service Coordination

Maintain accurate equipment records, including ownership, location, status, certifications, and calibration information.
Create and update equipment records for new assets.
Manage equipment transfers, status changes, and customer-specific asset requirements.
Support equipment inventories and database integrity initiatives.
Coordinate calibration, repair, rental, and vendor service activities.
Process service requests, pickups, and priority calibration requests.
Monitor aging reports, turnaround times, and open service requirements.
Track vendor-serviced equipment and ensure timely completion of services.
Support calibration extension and recertification activities in accordance with customer requirements.

Reporting and Administrative Support

Generate and maintain reports related to calibration status, past-due equipment, rentals, repairs, and service metrics.
Monitor compliance with calibration schedules and notify customers of overdue or upcoming service requirements.
Support audit preparation, corrective actions, and metrology program compliance initiatives.
Track key performance indicators, cost savings initiatives, and process improvement efforts.
Coordinate quotes, repair approvals, and customer authorizations.
Assist with rental tracking, cost calculations, and billing reconciliation activities.
Support invoice reviews and resolve billing-related inquiries.
Maintain records necessary for accurate customer billing and reporting.

Requirements

High School diploma, GED, or equivalent
Minimum of 3-5 years’ experience in a similar customer service role
Ability to work onsite at the customer's Palo Alto, CA location Monday through Friday
Ability to begin work each day no later than 7:00 a.m. PST
Experience in customer service, account management, operations coordination, calibration, metrology, quality systems, or a related technical environment preferred.
Experience working with databases, asset management systems, or ERP platforms preferred.
Strong organizational and time management skills.
Excellent customer service and relationship-building abilities.
Effective verbal and written communication skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong analytical and problem-solving skills.
Proficiency with Microsoft Office applications, particularly Excel.
Ability to work independently as well as part of a team

Benefits

We believe people are the most important part of every business, which is why we offer more than just great health insurance plans at a great rate. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment.

In addition, we offer paid time off, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.

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More about this job

Skills

Customer service
Provide training
Process improvement
Maintain equipment
Reporting
Administrative support
Regulatory compliance
Track key performance indicators
Quality control systems
ERP
Time management
Relationship building
Communication skills
Problem solving
Microsoft Office
Microsoft Excel
Work independently

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