Jobs in the United States

25+ jobs

Save this search

Added just now
EM
Sales Management Trainee
Enterprise Mobility
Ontario, CA
- $22.58 USD / hour
We are now hiring for immediate openings in our Management Training program. As a MT, you’ll start learning our business from day one while based out of one of our neighborhood branches.…
Added just now
Occupational Therapist
Reliant Rehabilitation
San Andreas, CA
…patient care including: screening and evaluation of patients, development of initial and ongoing treatment plans of care, discharge plan, supervision of assistants and rehab techs, and case…
Added 1 min ago
A
Machine Operator
Aerotek
Eagan, MN
- $20.5 USD / hour
Comfort using ERP systems such as Plex or similar production management software.
Added 1 min ago
NetSuite Senior Manager
Highspring
Atlanta, GA
…diverse organization committed to collaboration and continuous…
Added 1 min ago
NetSuite Senior Manager
Highspring
Dallas, NY · Atlanta, GA · McLean, VA
…diverse organization committed to collaboration and continuous…
Added 3 mins ago
AC
Entry Level - Associate Member Relationship Specialist (Part-Time Teller 1- Riverside)
Arrowhead Credit Union
Riverside, CA
- $22.32 to $32.12 USD / hour
- Part-time
…you looking for an entry-level position that promises career development? If so, we want to talk to you - we are currently looking for Customer Service Superstars to join our…
Added 3 mins ago
AC
Entry Level -Associate Member Relationship Specialist (Part-time Teller 1) Bullhead City, AZ
Arrowhead Credit Union
Bullhead City, AZ
- $22.32 to $32.12 USD / hour
- Part-time
…and looking for an entry-level position that promises career development - we want to talk to you. We are currently looking for Customer Service Superstars to join our…
Added 5 mins ago
PS
Community Liaison
Puget Sound Home Health and Hospice
Tacoma, WA
- $85,000 to $105,000 USD / year
Employee Assistance Program, emergency fund access, and referral bonuses
Added 5 mins ago
LT
Lake Tahoe Community College
Lake Tahoe Community College
CA
- $65,523 to $72,319 USD / year
Under the direction of the Director of Institutional Effectiveness (IE), conduct data collection and analysis, program using statistical software, formulate database queries, design and…
Added 6 mins ago
Integrated Content Director
Champion Petfoods USA Inc.
United States
Continuing Education: In House & Online Learning & Development, as well as an Education Assistance Program.
Added 6 mins ago
Wholesale Inventory Control Associate
Vaden
Savannah, GA
Employee assistance program, flexible spending account, health savings account, and professional development assistance
Added 7 mins ago
Research Engineer Intern
FM
Norwood, MA
…being a part of the FM team. Gain exposure to our training program for consultant engineers, access on-demand learning sessions across a range of topics. Learn how to apply our loss…
Added 7 mins ago
VV
Portfolio Officer, VSBA Credit Department - Irving, TX
Velocity Vehicle Group
Irving, TX
- $105,000 to $110,000 USD / year
VelocitySBA provides small business owners with access to growth capital through the SBA loan program. Having access to small business financing can give you the security and freedom to…
Added 7 mins ago
HH
Recruiting Systems Specialist (Workday)
Hospital Housekeeping Systems, LLC (USA)
Remote, United States
- $65,000 to $70,000 USD / year
Technical Aptitude: Comfortable learning new software systems and platforms quickly
Added 11 mins ago
OI
Risk Analyst I
Osaic, Inc.
Scottsdale, AZ · Oakdale, MN · Atlanta, GA
- $50,000 to $59,000 USD / year
The Risk Analyst I (“Analyst”) will be assisting in the build out and execution of Osaic's risk management program. The Analyst will complete assigned projects, with direction and guidance…
Added 13 mins ago
PF
Club Manager
Planet Fitness
Hummelstown, PA
- $50,000 USD / year
We Are Ambitious – Always learning and growing toward success.
Added 14 mins ago
Cloud Reliability Analyst | Kinetic
EPIC Epicor Software
United States
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Added 14 mins ago
Field Sales Intern
Pepperidge Farm, Incorporated
Camden, NJ
In addition to field-based learning, interns will gain exposure to analytics, business planning, and strategic decision-making within a large consumer packaged goods (CPG) organization. The…
Added 14 mins ago
Lead Academic Program Manager (Department Chair) - Cyber Security/AI
Western Governors University
Salt Lake City, UT
As Lead Academic Program Manager in WGU School of Technology you will be responsible for the overall end-to-end owner of that program through its entire lifecycle. This include all the…
Added 15 mins ago
CL
Team Lead Full Time
CircusTrix, LLC
Dublin, CA
- Full-time
Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.
Added 16 mins ago
Senior technical product manager, Cloud Foundations (Seattle, WA)
Starbucks Coffee Company
Seattle
Use qualitative feedback and quantitative data to measure feature value after launch, identify gaps, and feed learning back into the roadmap and backlog.
Added 17 mins ago
NG
2027 Spring Co-op Software Engineer Intern – McClellan CA
Northrop Grumman
McClellan Park
- $21.5 to $48 USD / hour
…multi-domain systems and technologies. Our differentiated battle management and cyber solutions deliver timely, mission-enabling information and provide superior situational awareness and…
Added 17 mins ago
Staff Engineer Embedded Software
Northrop Grumman
Apopka
…empowerment & shared responsibility, flexibility, continuous learning, and a culture of…
Added 17 mins ago
2026 Associate Cyber Systems Engineer - Boulder CO (AHT)
Northrop Grumman
Boulder
…through enriching professional experiences and high-quality learning and development opportunities. We want you to bring your whole self to work, and for you to have meaningful connections…
Added 17 mins ago
Principal / Sr. Principal Engineer Software Quality
Northrop Grumman
Los Angeles
Collaborate with Program and Engineering management on program quality planning and the establishment of program quality objectives.

Trescal Inc.

Onsite Customer Support Representative

San Jose, CA, United States

$26 to $33 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $26 to $33 USD / hour
Experience: Minimum of 3-5 years’ experience in a similar customer service role
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.

Our team is comprised of talented professionals who excel at providing industry leading calibration, repair and asset management services to our customers. As an employee at Trescal, you will join a people-centric company with an incredible culture. We encourage new ideas and suggestions in order to continue to offer both customers and employees the services and benefits in a dynamic, global marketplace. We value teamwork, integrity, quality, innovation, and dynamic engagement.

We have a great opportunity for a Onsite Customer Support Representative to join our team to support a key customer in Palo Alto, CA.

The Onsite Customer Support Representative will service as onsite customer support for a key customer. They will serve as the primary liaison between the customer and Trescal, supporting calibration, asset management, and metrology program activities. This role ensures accurate equipment records, coordinates calibration and repair services, manages customer requests, monitors service metrics, and provides ongoing support to maintain compliance with customer quality and metrology requirements.

This is an onsite position located at the customer's Palo Alto facility. Regular attendance on-site is required Monday through Friday, with a daily start time of no later than 7:00 a.m. PST.

Responsibilities

Customer Relationship Management

Serve as the primary point of contact for customer inquiries related to calibration, repair, equipment status, and metrology services.
Build and maintain strong relationships with equipment owners, custodians, and key stakeholders.
Conduct regular follow-ups to address service concerns, complaints, and customer requests.
Support customer meetings and represent the metrology program as required.
Administer customer portal and user access requests.
Provide training and support to end users on equipment management systems and service request processes.
Support environmental monitoring programs, including temperature and humidity equipment tracking.
Assist with implementation of process improvements and continuous improvement initiatives.

Asset Management and Calibration Service Coordination

Maintain accurate equipment records, including ownership, location, status, certifications, and calibration information.
Create and update equipment records for new assets.
Manage equipment transfers, status changes, and customer-specific asset requirements.
Support equipment inventories and database integrity initiatives.
Coordinate calibration, repair, rental, and vendor service activities.
Process service requests, pickups, and priority calibration requests.
Monitor aging reports, turnaround times, and open service requirements.
Track vendor-serviced equipment and ensure timely completion of services.
Support calibration extension and recertification activities in accordance with customer requirements.

Reporting and Administrative Support

Generate and maintain reports related to calibration status, past-due equipment, rentals, repairs, and service metrics.
Monitor compliance with calibration schedules and notify customers of overdue or upcoming service requirements.
Support audit preparation, corrective actions, and metrology program compliance initiatives.
Track key performance indicators, cost savings initiatives, and process improvement efforts.
Coordinate quotes, repair approvals, and customer authorizations.
Assist with rental tracking, cost calculations, and billing reconciliation activities.
Support invoice reviews and resolve billing-related inquiries.
Maintain records necessary for accurate customer billing and reporting.

Requirements

High School diploma, GED, or equivalent
Minimum of 3-5 years’ experience in a similar customer service role
Ability to work onsite at the customer's Palo Alto, CA location Monday through Friday
Ability to begin work each day no later than 7:00 a.m. PST
Experience in customer service, account management, operations coordination, calibration, metrology, quality systems, or a related technical environment preferred.
Experience working with databases, asset management systems, or ERP platforms preferred.
Strong organizational and time management skills.
Excellent customer service and relationship-building abilities.
Effective verbal and written communication skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong analytical and problem-solving skills.
Proficiency with Microsoft Office applications, particularly Excel.
Ability to work independently as well as part of a team

Benefits

We believe people are the most important part of every business, which is why we offer more than just great health insurance plans at a great rate. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment.

In addition, we offer paid time off, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.

Apply About employer

More about this job

Skills

Customer service
Provide training
Process improvement
Maintain equipment
Reporting
Administrative support
Regulatory compliance
Track key performance indicators
Quality control systems
ERP
Time management
Relationship building
Communication skills
Problem solving
Microsoft Office
Microsoft Excel
Work independently

Report this job