Jobs in the United States

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Added 9 mins ago
Maintenance Manager
Smurfit Westrock
Cowpens, SC
…solutions that help move the world forward. As Maintenance Manager, you will provide leadership and strategic direction for maintenance operations while ensuring the safe maintenance,…
Added 9 mins ago
District Manager - DashMart- South Carolina
DoorDash
Charleston, SC
…household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and…
Added 12 mins ago
SO
NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119
State of Florida
ORLANDO, FL
- $79,401.92 USD / year
Working Title: NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119
Added 21 mins ago
Platform Product Manager
Navitus Health Services
Helena, MT
Due to growth, we are adding a Platform Product Manager to our team!
Added 28 mins ago
J
Senior Product Manager, Operations & Commercialization
Jobgether
Remote, United States
- $165,000 to $195,000 USD / year
We are looking for a strategic and hands-on Senior Product Manager to shape the operational products behind a growing autonomous delivery robotics network. You will translate the needs of…
Added 38 mins ago
ZG
Sr. Principal Technical Program Manager
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ · Georgetown, TX
- $148,125 to $246,875 USD / year
In this position, the Sr. Principal Technical Program Manager (TPM) will be responsible for leading the management and execution of server platform programs, driving design and development…
Added 38 mins ago
ZG
Principal Technical Program Manager - Hyperscale and AI Rack Systems
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ · Georgetown, TX
- $148,125 to $210,000 USD / year
In this position, the Sr. Principal Technical Program Manager (TPM) will be responsible for leading the management and execution of server platform programs, driving design and development…
Added 44 mins ago
Maintenance Reliability Engineering Specialist
Hyundai Motor Group Metaplant America, LLC.
Ellabell, GA
Added 53 mins ago
PN
Program Development Office Director, National Security
Pacific Northwest National Laboratory
Richland, WA · Seattle, WA · Washington, DC
- $238,500 USD / year
The NSD Program Development Office serves our sponsors by anticipating and understanding the national security issues of today and preparing for the threats of tomorrow. We partner with…
Added 1 hour ago
Component Engineer, Amazon Leo, Electronic Supply Chain
Amazon Kuiper Manufacturing Enterprises LLC
Bellevue, WA
- Working closely with the Global Commodity Manager and Material Program Manager team, identify and recommend potential alternate parts for risk and issue mitigation and/or cost reduction.
Added 1 hour ago
Site Administration Technician 2
ViaPath Technologies
Tutwiler, MS
…Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive…
Added 1 hour ago
HL7 Healthcare Integration Lead/Manager - Onsite
MSys Inc.
Jackson, MS
…standardized documentation, and a structured process improvement program to ensure they meet current standards and are optimized for performance and…
Added 1 hour ago
Care Manager
Sunrise Senior Living Mgmt Inc
Riverside, CA
Compassion, reliability, and strong communication skills
Added 1 hour ago
Care Manager
Sunrise Senior Living Mgmt Inc
Riverside, CA
Compassion, reliability, and strong communication skills
Added 1 hour ago
Care Manager
Sunrise Senior Living Mgmt Inc
Riverside, CA
Compassion, reliability, and strong communication skills
Added 1 hour ago
Care Manager
Sunrise Senior Living Mgmt Inc
Riverside, CA
Compassion, reliability, and strong communication skills
Added 1 hour ago
Senior R&D Engineer
AVC Medtronic International Trading, Inc.
Santa Ana, CA
…technologies. Leveraging advanced engineering expertise and reliability concepts, you will proactively identify and resolve complex technical…
Added 1 hour ago
Wastewater Treatment Plant Manager - Brightwater
King County
Woodinville, WA
Direct maintenance planning and prioritize preventive and corrective work to improve equipment reliability, address operational risks, and preserve treatment plant assets.
Added 1 hour ago
Engineering Operations Technician, DCEO
Amazon Data Services, Inc.
New Carlisle, IN
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Added 1 hour ago
E
International Trade Compliance Manager
Emerson
Rosemont, IL
- $100,000 to $130,000 USD / year
The International Trade Compliance Manager oversees the global trade compliance program activities for Appleton business unit, with a focus on the Americas. The ITC Manager is responsible…
Added 1 hour ago
T
Senior Technical Project Manager (CRM)
TEKsystems
New York, NY
- $70 to $80 USD / hour
…Oversee code quality, testing processes, and overall solution reliability. Troubleshoot complex technical challenges and serve as an escalation point for the delivery team. Maintain strong…
Added 1 hour ago
Manager Quality Compliance
Dexcom
Mesa
Optional – Certification from the American Society for Quality (ASQ) for Quality Engineering, Reliability Engineering, or Certified Quality Manager/Organizational Excellence is preferred.
Added 2 hours ago
Mechanical Engineering Manager - Advanced Medical Devices
Synchron Inc.
San Diego, CA
We are seeking a Mechanical Engineering Manager to lead the team developing Synchron's next-generation implantable medical device technology. This hands-on technical and people leadership…
Added 2 hours ago
Senior Manager QA – Test Automation & Performance Testing
IPSY
United States
We are seeking a Senior QA Manager to lead our Test Automation and Performance Testing teams. This role requires a hands-on leader who can drive test automation
Added 2 hours ago
Engineering Operations Technician, DCEO
Amazon Data Services, Inc.
New Carlisle, IN
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Treasure AI

Customer Success Manager (CSM)

Boston, United States
Mountain View, United States
New York, United States

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Job details

Experience: 5+ years of Customer Success or related experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Treasure AI:

Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always-on through continuous, context-driven action. Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers - self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:

Are you an expert Customer Success professional looking for a collaborative and exciting new opportunity? Treasure AI might be the right place for you! Our Customer Success team partners with existing customers to grow the value our CDP brings to their organizations. As a Customer Success Manager, you will lead the day-to-day relationship with your customers, driving their strategic success through goal setting and action planning with tools such as use case workshops and maturity assessments. Customer Success Managers also serve as the voice of the customer within Treasure AI. We work with all teams - including Product Management, Engineering, Marketing, Industry Principals, and Professional Services - to ensure our customers are successful. You will also represent Treasure AI to our customers, sharing roadmap updates and facilitating conversations between the customer and our Product teams. Our work is critical to the company's success, and we have an exciting opportunity to propel the company to the next stage of our evolution!

Responsibilities:

Build and maintain success plans with customer leadership centered around growing the value generated by Treasure AI.
Encourage and enable adoption of our entire product, finding opportunities for expansion across the enterprise.
Work with internal teams and external partners to ensure smooth implementations and ongoing strategic support is delivered in a timely and relevant manner.
Strategically use our success tools, including Slack, QBRs, customer on-sites, our incredible Support team, brilliant Industry Principals, Professional Services team, and hardworking Executive Sponsors.
Partner with Marketing to drive joint customer success stories and co-marketing opportunities.
Use AI tools (e.g., Treasure Work) to synthesize product usage signals, support history, and engagement data to proactively identify adoption gaps, at-risk accounts, and high-impact expansion opportunities.
Act as an AI guide for customers, helping them apply Treasure AI capabilities to accelerate their own data strategies and deliver measurable outcomes.
Leverage AI to streamline administrative tasks such as account planning, research, meeting preparation, and the generation of executive briefings or SBR materials.

Job Requirements:

5+ years of Customer Success or related experience.
Proven track record of communicating across business and technical concepts (e.g., ROAS, critical metrics, Big Data and Analytics, Data Warehousing, API and software integrations, and SQL).
Background in one or more of the following areas is ideal: Marketing, SaaS/Martech/Adtech, Analytics/Business Intelligence.
Independent drive for continuous improvement.

Physical Requirements:

Working out of the Mountain View, CA, New York, NY or Boston, MA office according to our “Global Hybrid Working Policy": 3 days in office, 2 days remote.

Travel Requirements:

25% travel average, with the opportunity to travel more if desired.

Perks and Benefits (US):

Our benefit package showcases our culture of care and empathy with

Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)
Competitive compensation packages
Company paid life insurance 3x salary
Company paid short- and long-term disability coverage
Retirement planning (401K) with 4% company match
Restricted Stock Units (RSU)
Flexible Time Off (FTO)
Up to 26 weeks paid parental leave including a post-partum night nurse
Comprehensive support and access to care for everyone, everywhere through Carrot - our global reproductive health and family-building benefit.

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!

This description captures the core of the role today. As we adopt AI and new ways of working, responsibilities may evolve, and we encourage team members to take initiative, lean into change, and help expand the impact of their role beyond what’s listed here.

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More about this job

Skills

CSM
Leadership
Slack
Research
Google Analytics
Data warehousing
SQL
Business intelligence
Process improvement

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