Jobs in the United States

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Added 3 mins ago
Technical Director
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Added 3 mins ago
Chief Software, Software
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Added 6 mins ago
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Specialty/Senior Specialty Representative - Bone Health - Columbia/Myrtle Beach, SC (Overlay)
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Travers Tool Co. Inc.

Sales Executive

Chatsworth, CA, United States

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Job details

Experience: 2+ years of B2B inside sales or customer service experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Founded in 1924, Travers Tool Co., Inc. is a trusted partner for industrial and metalworking businesses nationwide. With locations in New York, South Carolina, and California, we offer extensive product selection, expert technical support, and superior customer service. We are a family-owned, people-first company that values integrity, teamwork, and continuous improvement. Why Join Travers Tool?

Growth Opportunities: Many team members have advanced from entry-level roles to leadership positions through mentorship and training.
Collaborative Culture: Teamwork and camaraderie are at the core of our operations.
Supportive Environment: Employees consistently describe Travers as family-oriented, with approachable and understanding management.

Role Purpose The Account Executive is responsible for driving profitable revenue growth within an assigned portfolio of accounts through disciplined outbound sales activity, structured opportunity management, and strategic account development. This role is highly activity-driven and phone-centric, focused on expanding share of wallet within existing customers, reactivating underperforming accounts, and identifying new buying opportunities. The Account Executive serves as the primary commercial contact for assigned customers, combining proactive sales engagement with responsive support to deliver an exceptional customer experience while consistently achieving revenue and margin objectives. Core Responsibilities Revenue Growth & Account Development Drive revenue and margin growth by expanding existing customer relationships and converting new opportunities within the assigned account portfolio. Key Duties

Manage and grow revenue and gross margin within an assigned portfolio of accounts
Develop relationships with multiple contacts within each customer organization
Upsell and cross-sell products to increase share of wallet and category penetration
Identifyand pursue new opportunities within existing and underdeveloped accounts
Own sales opportunities frominitialengagement through close using a structured sales process
Present product solutions that clearly communicate value and address customer business needs
Apply effective objection handling, retention strategies, and closing techniques to secure business

Proactive Sales Activity Maintain a consistent, high level of proactive outbound sales activity to generate opportunities and sustain pipeline growth. Key Duties

Execute high-volume outbound call activity to engage existing and prospective customers
Maintain an average outbound activity level of approximately 40–50 customer calls per day
Structure the workday to ensure approximately 80% proactive outbound selling activity and 20% reactive customer response and support
Conduct targeted email outreach to support opportunity development and account engagement
Re-engage inactive or low-spend accounts to uncover new revenue opportunities
Maintain disciplined follow-up cadence to advance opportunities and close business
Use strategic outreach approaches to penetrate accounts and expand buying relationships

Pipeline & CRM Discipline Maintain accurate sales data and a healthy opportunity pipeline to support forecasting and sales execution. Key Duties

MaintainaccurateCRM records for calls, emails, meetings, tasks, and opportunities
Build and manage a qualified opportunity pipeline aligned with sales targets
Use CRM and BI tools to prioritize accounts and plan call objectives
Monitor account trends, buying patterns, and product gaps toidentifyopportunities
Maintain customer pricing agreements within the ERP system
Prepare and process quotes and orders asrequired

Customer Experience & Cross-Functional Coordination Provide responsive and professional support while maintaining a strong focus on revenue growth.

Key Duties

Serve as the primary liaison between customers and internal teams to resolve inquiries efficiently
Coordinate with operations, technical teams, vendors, and accounting when addressing customer needs
Develop a strong understanding of customer businesses, applications, andpurchasingprocesses
Ensure smooth order execution and proactive communication throughout the sales cycle
Communicate order status, risks, or delays ina timelyand professional manner
Reinforce the company’s value proposition through consistent and professional engagement

Account Planning & Market Awareness Leverage data, customer insight, and market intelligence to guide account strategy and identify growth opportunities. Key Duties

Monitor competitor activity and broader market trends within assigned accounts
Develop andmaintainaccount growth strategies to expand product adoption
Use BI insights toidentifyproduct gaps and cross-selling opportunities
Build andmaintainan understanding of customer organizational structures and buying roles
Share market and customer insights with internal teams
Adjust account strategy based on performance data and opportunity signals

Overall Role Performance Measures

Achievement of assigned revenue and gross margin targets
Growth of underpenetrated and low-spend accounts
Opportunity pipeline coverage and conversion performance
Consistency and discipline of outbound sales activity
Accuracy and completeness of CRM activity and opportunity tracking
Increase in share of wallet within assigned accounts
Customer retention and repeatpurchasingbehavior
Responsiveness and effectiveness in resolving customer inquiries
Forecast accuracy and pipeline visibility

Qualifications

2+ years of B2B inside sales or customer service experience
Proven success in a high-volume, outbound phone sales environment
Demonstrated ability to grow accounts through proactive sales engagement
Strong prospecting (“hunter”) mindset with disciplined follow-through
Excellent verbal and written communication skills, particularly in phone-based selling
Strong organizational, time management, and pipeline management skills
Ability to communicate product value and differentiate solutions in a competitive market
Proficiencywith CRM systems (HubSpot preferred) and Microsoft Office tools
Experience using BI or reporting tools to analyze account performance is a plus
Industrial distribution, metalworking, or related product experience preferred

BENEFITS:

Generous Paid Time Off (PTO) Program and Sick Time Program: Up to 17 total PTO and sick days per year are provided for scheduled PTO (vacation, personal, routine medical appointments) and sick time. PTO accrual increases with increasing tenure at Travers.
Paid Holidays: 7 Paid national holidays annually.
Health Insurance: Comprehensive private health insurance is available, including medical, dental, and vision. You are eligible to participate on the first of the month after your hire date.
Company- Paid Life Insurance and Company-Paid Disability Insurance, Optional Supplemental Life Insurance.
Flexible Spending Account: Pre-tax funds can be set aside from your paycheck to use to pay for qualified healthcare costs.
Retirement Plan: Contribute pre-tax (401K) and/or post-tax (Roth IRA) dollars to fund your retirement. You are eligible to participate in the retirement plan six months after your start date. Travers matches 50% of employee deferrals, up to 4% of employee compensation.
Tuition Reimbursement Program: Educational assistance to help our employees develop professionally.
LifeCare/ LifeMart for employees and their household members: Access to resources, referrals and discounts for all aspects of life, and access to an Employee Assistance Program for counseling.

Ready to Build Your Career? Join Travers Tool Co., Inc., a company with 100 years of success, and be part of a team shaping the future of industrial distribution.

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More about this job

Skills

Sales
Technical support
Sell products
Forecasting
Sales targets
ERP
Customer experience
Communication skills
Customer insight
Upselling
Customer service
Cold calling
Time management
HubSpot
Microsoft Office

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