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Team Overview The Global Fraud and Communications Solutions organization develops trusted communications, identity, authentication, and fraud prevention solutions for telecommunications carriers and large enterprises worldwide. The Solutions Architecture team connects customer needs, market intelligence, industry standards, and product strategy to create scalable solutions that accelerate adoption, strengthen customer value, and support revenue growth. This role reports to the SVP, Commercialization.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities
- Build, lead, and develop a global team of senior solutions architects, defining the team’s structure, capabilities, priorities, operating model, and talent-development strategy.
- Set the global solutions architecture vision and translate portfolio strategy into scalable customer solutions, reference architectures, technical standards, and implementation approaches.
- Partner with Product Management, Engineering, Solutions Consulting, Sales, Marketing, and Business Development to influence product roadmaps, prioritize capabilities, and align technical investments with customer and market needs.
- Serve as a trusted advisor to carrier and enterprise executives on architecture, deployment strategy, security, scalability, interoperability, and operational performance.
- Lead complex architecture discussions and design reviews to ensure solutions are secure, resilient, scalable, commercially viable, and positioned for successful deployment.
- Develop and execute solution strategies that increase customer adoption, support retention and expansion, improve product readiness, and contribute to revenue growth across global markets.
- Establish reusable architecture assets, including solution designs, reference implementations, white papers, technical enablement materials, and implementation playbooks for customers, partners, and internal teams.
- Build strategic relationships with technology vendors, industry organizations, and external partners to extend solution capabilities, improve interoperability, and accelerate adoption.
- Lead technical responses to complex RFIs (Requests for Information) and RFPs (Requests for Proposal) in partnership with Product, Technology, Sales, and Legal teams.
- Establish and monitor measures for architecture quality, deployment effectiveness, customer adoption, product readiness, revenue enablement, and team capability. This role requires approximately 30% to 40% travel to support customers, partners, industry forums, and internal leadership priorities.
Required Knowledge and Experiences
- 15+ years of progressive experience in solutions architecture, systems design, software engineering, product development, or technology consulting, including experience designing and delivering complex solutions for telecommunications carriers or large enterprises.
- Demonstrated success building and leading senior technical teams in a global, matrixed organization, including recruiting, coaching, performance management, succession planning, and capability development.
- Deep telecommunications domain expertise, particularly across messaging, voice, signaling, identity, authentication, network infrastructure, and carrier-grade environments, to guide customer solution strategy and architecture decisions.
- Proven ability to influence product strategy and technology roadmaps by translating customer, market, and competitive insights into scalable capabilities and measurable business outcomes.
- Executive-level communication and advisory experience, with the ability to explain complex technical concepts and influence decisions with customer executives, commercial leaders, product teams, and technical stakeholders.
Required Technical Skills
- Deep expertise in cloud and distributed architecture, including microservices, containers, serverless technologies, CI/CD (Continuous Integration and Continuous Delivery), infrastructure automation, and highly available, real-time systems.
- Experience designing solutions across public cloud, private cloud, and on-premises environments using technologies such as AWS (Amazon Web Services), OpenStack, VMware, Docker, Kubernetes, and Ansible.
- Strong knowledge of REST (Representational State Transfer) APIs, API design, distributed systems, relational and nonrelational databases, messaging and streaming platforms, monitoring, and observability practices.
- Working proficiency in one or more modern programming languages, such as Java, C++, Python, or Go, with the technical depth to evaluate production-grade software designs and guide architecture decisions.
- Advanced knowledge of telecommunications, identity, and security technologies, including SIP (Session Initiation Protocol), DNS (Domain Name System), HTTP (Hypertext Transfer Protocol), SSL (Secure Sockets Layer), STIR/SHAKEN, OAuth 2.0, session border controllers, cryptography, encryption, PKI (Public Key Infrastructure), authentication, and authorization.
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
- Bachelor’s degree in Computer Science, Engineering, or a related field, or an equivalent combination of education and relevant technical leadership experience; a master’s degree or MBA is preferred.
- Experience participating in industry standards organizations such as the IETF (Internet Engineering Task Force), ITU-T (International Telecommunication Union Telecommunication Standardization Sector), ATIS (Alliance for Telecommunications Industry Solutions), GSMA, or 3GPP (3rd Generation Partnership Project).
- Experience incorporating open-source technologies into enterprise products, carrier-grade platforms, or customer solutions.
- Experience developing strategic vendor and technology-partner relationships that expand solution capabilities or improve speed to market.
- Experience leading interoperability programs, partner validation, technical test environments, or industry-standard implementation initiatives.
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well - from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
Pay Scale Information:
The U.S. base salary range for this position is $193,500.00 - $353,250.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development - while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
VP, Solutions Consulting
Company:
TransUnion LLC