Jobs in the United States

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Customer Service Representative/Manager in Training (MIT)
Midas - AMG Enterprises
Enfield, CT
- $45,000 to $70,000 USD / year
As a Midas Customer Service Representative, you will be performing the following duties:
Added 1 min ago
Service Technician - Ag
BIRKEYS FARM STORE
Hoopeston, IL
POSITION SUMMARY: A service technician diagnoses and performs standard mechanical, electrical, hydraulic, and pneumatic repairs, and assembles equipment for the company and its customers.…
Added 4 mins ago
Event Setup Associate, PRN
John Knox Village
Lee's Summit, MO
classes and entertainment programs. Tears down and returns to storage after program.
Added 5 mins ago
Event Services Booking Coordinator (Restricted)
Virginia Community Colleges
VA
…students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse…
Added 5 mins ago
Parts Business Development Representative
The Raymond Corporation
Louisville, KY
Raymond Storage Concepts (RSC) is looking for a motivated, results-driven Parts Business Development Representative to help expand our parts business throughout the Louisville, Kentucky…
Added 7 mins ago
Bakery Clerk
Festival Foods
Green Bay, WI
…communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of…
Added 7 mins ago
Machine Operator
Veritiv
Sycamore, IL
The physical requirements listed below are representative of those needed to successfully perform the essential functions of the job.
Added 8 mins ago
Customer Service Representative
Here for you.
Valley City, ND
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will…
Added 8 mins ago
M-
Customer Service Representative/Manager in Training (MIT)
Midas - AMG Enterprises
Enfield, CT
- $45,000 to $70,000 USD / year
As a Midas Customer Service Representative, you will be performing the following duties:
Added 8 mins ago
Student Enrollment Coordinator (SEC)
Phalen Leadership Academies
Charleston, WV
…communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage), and a workforce…
Added 8 mins ago
26/27 Classroom Teacher
Phalen Leadership Academies
Indianapolis, IN
Valid State Teacher License or enrolled in a credentialing program
Added 9 mins ago
Field Service Engineer
AIRLINE HYDRAULICS CORPORATION
Bensalem, PA · Portland, ME · Boston, MA · Bristol, PA · Spartanburg, SC · Lancaster, NY · Pittsburgh, PA · York, PA
The Hydraulic Field Service Engineer supervises the installation, upgrades, and troubleshooting of moderate to complex hydraulic, pneumatic, and electronic equipment servicing systems in…
Added 9 mins ago
Field Service Technician
AIRLINE HYDRAULICS CORPORATION
Bensalem, PA · Portland, ME · Boston, MA · Bristol, PA · Spartanburg, SC · Lancaster, NY · Pittsburgh, PA · York, PA
The Hydraulic Field Service Technician provides installation, upgrades, and troubleshooting of moderate to complex hydraulic, pneumatic, and electronic equipment servicing systems in the…
Added 10 mins ago
LS
CNA CHHA The Residence at Penniman Hill
LCB Senior Living
Hingham, MA
- $21 to $23 USD / hour
…Associate include delivery of services as written on the approved service plan for each…
Added 11 mins ago
Firearms Associate
Rural King
Knoxville, TN
Rural King is seeking a Firearms Sales Associate to provide knowledgeable customer service while assisting with firearms, ammunition, accessories, and related products.
Added 12 mins ago
CO
Water Maintenance Technician I / II
City Of League City
League City, TX
- $20.92 to $30.33 USD / hour
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform…
Added 12 mins ago
LWND General Laborer
Woodgrain
Lawndale, NC
…Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building…
Added 13 mins ago
A
Pharmacy Technician - Patient Services Representative
Amerita
ENGLEWOOD, CO
- $24 to $28 USD / hour
Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k
Added 13 mins ago
Field Claims Representative
Auto-Owners Insurance Company
Asheville, NC · Charlotte, NC
…investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of…
Added 13 mins ago
FM
Labor and Delivery RN - Travel Nurse
Fusion Medical Staffing
Thornton, CO
- $1,807.28 to $1,922.64 USD / week
NRP (Neonatal Resuscitation Program) Certification
Added 13 mins ago
FM
Travel Occupational Therapist
Fusion Medical Staffing
Stillwater, OK
- $1,729.55 to $2,083.8 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 13 mins ago
FM
Peds RN - Pediatric - Travel Nurse
Fusion Medical Staffing
Atlanta, GA
- $1,783.18 to $1,897 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 14 mins ago
Clinician
Father Bills & Mainspring
Quincy, MA
Father Bill’s & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services…
Added 14 mins ago
PF
PT Customer Service Representative
Planet Fitness
Circleville, OH
- From $12 USD / hour
Customer Service Representative Responsibilities:
Added 15 mins ago
Sales Representative Trainee, Career Step & Full Training Program
Maxim Crane Works LP
Phoenix, AZ
The Sales Trainee participates in a structured training and development program designed to build the knowledge, skills, and experience necessary to become a successful Sales…

Transportation Insight

Senior Client Services Advisor

Hickory, NC, United States

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Job details

Experience: Direct industry experience of 0-3 years
Posting language: English
Posted: Nov 4, 2026

Original job description

The Client Services Advisor will primarily engage in business analytical support for both internal team members, as well as, external clients. An additional objective of the Client Services Advisor is to support client relationship management from both an internal, as well as, an external perspective

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review and analyze client data for trends, issues and additional opportunities for freight cost savings and efficiencies.
Review open client requests.
Check status and ensure progress towards request closure and client satisfaction.
Review carrier performance and client’s satisfaction with carrier performance.
Conduct monthly client reviews.
Review company tools and services available to assigned clients.
Document which tools are being used, the client’s satisfaction with those tools, and introduce newer tools that the client may not be utilizing.
Attempt to engage client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Cost minimization: Review opportunities for an assigned client to move more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).

PERFORMANCE & METRICS

Client Turnover and Client Revenue Retention Program Activities (as directed)
Lost Savings Tracking
Routing Optimization Tracking
Annual Business Alignment Meeting with Assigned Book of Business

JOB REQUIREMENTS

BS/BA degree in logistics, business or have equivalent industry experience preferred
Direct industry experience of 0-3 years

KNOWLEDGE, SKILLS, AND ABILITIES

Detail oriented
Self-starters
Strong work ethic & desire to succeed
Ability to manage relationships with the assigned client’s personnel and be empathetic to the client’s needs while still managing to achieve excellent performance
Possesses a detailed understanding of transportation
Ability with spreadsheets and databases along with other analytical tools
Possess a good understanding of presentation applications (e.g. PowerPoint)
Ability to read, analyze, and interpret common financial reports and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
Ability to effectively present information to clients and management.
Ability to comprehend and apply generally accepted business and accounting mathematics.
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret mathematical or diagram form encompassing abstract and concrete variables.
Ability to act upon verbal and written instructions.

MAY PERFORM OTHER DUTIES AS ASSIGNED

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited, but may be required for special client needs or training/conferences.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

CANDIDATE PRIVACY NOTICE:

We value your privacy and are committed to protecting your personal information throughout the recruitment process. To learn more about how we collect, use, and retain candidate information, please review our Candidate Privacy Policy.

For certain positions, we may use AI-powered Talent Matching to help our recruiting team review applications. Candidates may opt out of AI-assisted review and have their applications reviewed without AI assistance. Choosing to opt out will not negatively affect your candidacy. For more information about Talent Matching and your rights, please refer to Section 3 of our Candidate Privacy Policy.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘greenhouse.io' or '@us.greenhouse-mail.io'