Jobs in the United States

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Associate Director, Paid Search
Dentsu International Americas, LLC
NY
Provide Sales support for Client Services activities for new business opportunities; Directing the definition of project specific services and scoping of hours
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Private Business Advisor II -Closely Held Business Assets
Truist Bank
Charlotte, NC · Atlanta, GA
Responsible for the management of a portfolio of the most complex privately owned business assets; ensuring the highest possible investment performance for each asset managed, and will…
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Structured Lending Advisor I
Truist Bank
Coral Gables, FL · Atlanta, GA · Charlotte, NC
…Partner effectively with credit portfolio team, credit risk management, in-house/external counsel, compliance and other cross-functional partners to support the timely delivery of the…
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TC
Investment Banking Analyst - Energy
Truist CIG LLC
Houston, TX
- $105,000 USD / year
3. Serve as a member of merger and acquisition and capital raising transaction teams, providing credit underwriting support, drafting information memoranda, developing management and…
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TB
2027 Enterprise Payments Summer Intern
Truist Bank
Charlotte, NC · Atlanta, GA
- $41 USD / hour
The Enterprise Payments Summer Intern participates in a 10-week program designed to provide practical exposure to how payments and liquidity solutions are developed, positioned, sold,…
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Commercial Specialist
Advance Stores Company Inc (500)
Middle Village, NY
Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
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LTCR Nursing Facilities Senior Investigator
TX-HHSC-DSHS-DFPS
WACO, TX
…of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health…
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CPI Investigation Worker Trainee
TX-HHSC-DSHS-DFPS
VERNON, TX
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RN Assistant Director of Nursing Intensive Care Unit (ICU)
MedStar Health
Clinton, MD
Contributes to the development implementation monitoring and management of the unit/department-based budget and to support the organizational objectives patient care standards and quality…
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Commercial Specialist
Discount Auto Parts (550)
Tampa, FL
Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
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WG
Senior Manager, Human Resources
Wing Group
Arcata, CA
- $110,000 to $150,000 USD / year
…employment law, and a track record of building people programs that support growth, reduce risk, and create a high-performing employee…
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Senior Associate - Sample Operations Support
Novo Nordisk
Plainsboro, NJ
System/Program Management: Responsible for ensuring system accuracy in Direct to Physician (DTP) sampling programs including review and monitoring of user system access, creation of system…
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Revenue Operations Specialist
Hollis Cobb Associates
Remote, United States
The Revenue Operations (RevOps) Specialist will support the processes, systems and reporting that power Annuity Health’s sales, marketing and client success teams. Reporting directly to the…
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Claim Specialist, Casualty (Hybrid or Remote)
MAPFRE
Webster or Remote, MA
Utilize experts when appropriate to evaluate damages and support effective cost containment.
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TP
Patient Services Intern
Teva Pharmaceutical
Parsippany-Troy Hills
- $21 to $27 USD / hour
…day one and gain hands-on experience throughout this 12-week…
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Lead Business Development Manager, Advertising
Expedia, Inc.
NY
The ideal candidate combines consultative selling, strong executive presence, disciplined pipeline management, and a deep understanding of digital advertising. They will translate…
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Machine Learning Scientist II - Agentic Experiences
Expedia Group
WA · CA
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program,…
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Benefits Analyst
Sofie Co.
Dulles, VA, VA
…employees to ensure accurate plan administration, effective vendor management, and a positive employee…
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Chef
Western States Lodging and Management
Bountiful, UT
In this role, you’ll take greater ownership of daily kitchen operations, support and guide culinary associates, assist with menu development, and ensure every meal meets our standards for…
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Guest Room Attendant
Western States Lodging and Management
Boise, ID
Do you have strong hotel housekeeping experience and enjoy helping others succeed? Western States Lodging & Management is looking for an experienced Guest Room Attendant who can deliver…
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WS
Guest Room Attendant
Western States Lodging and Management
Ogden, UT
- $15 to $16 USD / hour
Do you take pride in creating clean, comfortable spaces and making a great first impression? Western States Lodging & Management is looking for a dependable and detail-oriented Guest Room…
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Truss Assembler
Yoder's Building Components
Townville, SC
…metal connector plates, and executing precise fabrication to support residential and commercial building construction projects while strictly adhering to plant safety…
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Field Service Technician
Tencarva Machinery Company
Lakeland, FL
Role Summary: To provide technical support and repair of customer equipment in the field. To maintain a high-quality level of service in support of the company’s sales effort.
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II
Senior Mechanical Engineer
IWUSA INC
Mt. Laurel, NJ
- $100,000 to $130,000 USD / year
Support customer quoting by developing tooling and production cost estimates based on part complexity, materials, tolerances, mold cavitation, cycle times, secondary operations, and…
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Care Team Manager
Beacon Specialized Living
Lansing, MI
Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.

Transportation Insight

Senior Client Services Advisor

Hickory, NC, United States

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Job details

Experience: Direct industry experience of 0-3 years
Posting language: English
Posted: Nov 4, 2026

Original job description

The Client Services Advisor will primarily engage in business analytical support for both internal team members, as well as, external clients. An additional objective of the Client Services Advisor is to support client relationship management from both an internal, as well as, an external perspective

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review and analyze client data for trends, issues and additional opportunities for freight cost savings and efficiencies.
Review open client requests.
Check status and ensure progress towards request closure and client satisfaction.
Review carrier performance and client’s satisfaction with carrier performance.
Conduct monthly client reviews.
Review company tools and services available to assigned clients.
Document which tools are being used, the client’s satisfaction with those tools, and introduce newer tools that the client may not be utilizing.
Attempt to engage client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Cost minimization: Review opportunities for an assigned client to move more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).

PERFORMANCE & METRICS

Client Turnover and Client Revenue Retention Program Activities (as directed)
Lost Savings Tracking
Routing Optimization Tracking
Annual Business Alignment Meeting with Assigned Book of Business

JOB REQUIREMENTS

BS/BA degree in logistics, business or have equivalent industry experience preferred
Direct industry experience of 0-3 years

KNOWLEDGE, SKILLS, AND ABILITIES

Detail oriented
Self-starters
Strong work ethic & desire to succeed
Ability to manage relationships with the assigned client’s personnel and be empathetic to the client’s needs while still managing to achieve excellent performance
Possesses a detailed understanding of transportation
Ability with spreadsheets and databases along with other analytical tools
Possess a good understanding of presentation applications (e.g. PowerPoint)
Ability to read, analyze, and interpret common financial reports and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
Ability to effectively present information to clients and management.
Ability to comprehend and apply generally accepted business and accounting mathematics.
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret mathematical or diagram form encompassing abstract and concrete variables.
Ability to act upon verbal and written instructions.

MAY PERFORM OTHER DUTIES AS ASSIGNED

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited, but may be required for special client needs or training/conferences.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

CANDIDATE PRIVACY NOTICE:

We value your privacy and are committed to protecting your personal information throughout the recruitment process. To learn more about how we collect, use, and retain candidate information, please review our Candidate Privacy Policy.

For certain positions, we may use AI-powered Talent Matching to help our recruiting team review applications. Candidates may opt out of AI-assisted review and have their applications reviewed without AI assistance. Choosing to opt out will not negatively affect your candidacy. For more information about Talent Matching and your rights, please refer to Section 3 of our Candidate Privacy Policy.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘greenhouse.io' or '@us.greenhouse-mail.io'