Jobs in the United States

25+ jobs

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Added 21 mins ago
Client Executive - Web Services
World Wide Technology Holding, LLC
Seattle, WA
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Added 28 mins ago
Senior Digital Product Manager (Ecommerce)
GCI Communication Corp
Anchorage, AK · AK
Act as a strategic advisor to leadership on digital experience direction and investment prioritization.
Added 38 mins ago
UO
Clinical Research Point Coordinator - Open Rank Intermediate to Senior
University of Colorado Denver
Aurora, CO
- $52,721 to $67,061 USD / year
Serves as a strategic partner and advisor to CReST leadership on development and implementation of SOPs and other standard work.
Added 46 mins ago
AI
Country Corporate Counsel - US JR00037454
ABB Inc
Southaven, MS
- $142,500 to $228,000 USD / year
Added 54 mins ago
Enterprise IT Lead Architect
Keylogic Systems Inc
Charleston, WV
Added 1 hour ago
Senior Advisor, Youth Services
City of New York
New York City, NY
The Senior Advisor, Youth Services, will be responsible for the following:
Added 1 hour ago
Senior Advisor, Legal System Coordination
City of New York
New York City, NY
The Senior Advisor, Legal System Coordination will be responsible for the following:
Added 1 hour ago
Clinical Assistant Professor - Community Nursing
University of Massachusetts
MA
…collaborating with course coordinators to ensure course alignment with program outcomes. Teaching responsibilities may span adult health and nursing specialty areas based on…
Added 1 hour ago
Executive Director, Case Management
Beth Israel Lahey Health
Charlestown, MA
…and operational leadership for the enterprise Case Management program across all Beth Israel Lahey Health (BILH) facilities. This role will lead the transformation of Case Management…
Added 1 hour ago
Merrill Advisor Development Program - Financial Advisor: Central Shoreline Market
Bank of America
Springfield, MA
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 1 hour ago
Manager, Climate Entrepreneurship Progra
Harvard University
Cambridge, MA
…offerings. This position requires exceptional organizational skills, program management expertise, sound stakeholder management in a complex institutional environment, and a strong…
Added 2 hours ago
Human Resources Specialist
Department of State - Agency Wide
Charleston, SC
Added 2 hours ago
PH Advisor
City of New York
New York City, NY
The Public Health Advisor, L2 will work in one of the Bureau's Quickie Labs and report directly to the Express Clinic Supervisor.
Added 2 hours ago
Branch Office Administrator
Edward Jones
Hailey, ID
…the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our BOAs are a valued part of…
Added 2 hours ago
Financial Advisor
Edward Jones
Moscow, ID
Learning to be a financial advisor through our comprehensive training program?
Added 2 hours ago
Supervisory Instructional Systems Specialist (Wildland Fire)
Office of the Secretary of the Interior
Boise, ID
…and high-performing work environment. Develops and mentors program staff. Process Development and Curriculum Oversight: Develop and oversee processes for training and education product…
Added 2 hours ago
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Diesel Technician (Ag / Heavy Equipment)
GPAC
Crookston, MN
- $22.5 to $30.5 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
Senior Business Analyst
Intuitive Research and Technology Corporation
Huntsville, AL
…critical sensor programs. You will serve as principal financial advisor influencing integration and optimization of program and financial management data. You will be operating in a highly…
Added 2 hours ago
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Diesel Technician (Ag / Heavy Equipment)
GPAC
Pierre, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Watertown, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Yankton, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Mobridge, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Winner, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Wagner, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager
Added 2 hours ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Milbank, SD
- $24.5 to $37 USD / hour
Complete accurate repair orders, document labor, and communicate findings to the service advisor or manager

Transportation Insight

Senior Client Services Advisor

Hickory, NC, United States

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Job details

Experience: Direct industry experience of 0-3 years
Posting language: English
Posted: Nov 4, 2026

Original job description

The Client Services Advisor will primarily engage in business analytical support for both internal team members, as well as, external clients. An additional objective of the Client Services Advisor is to support client relationship management from both an internal, as well as, an external perspective

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review and analyze client data for trends, issues and additional opportunities for freight cost savings and efficiencies.
Review open client requests.
Check status and ensure progress towards request closure and client satisfaction.
Review carrier performance and client’s satisfaction with carrier performance.
Conduct monthly client reviews.
Review company tools and services available to assigned clients.
Document which tools are being used, the client’s satisfaction with those tools, and introduce newer tools that the client may not be utilizing.
Attempt to engage client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Cost minimization: Review opportunities for an assigned client to move more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).

PERFORMANCE & METRICS

Client Turnover and Client Revenue Retention Program Activities (as directed)
Lost Savings Tracking
Routing Optimization Tracking
Annual Business Alignment Meeting with Assigned Book of Business

JOB REQUIREMENTS

BS/BA degree in logistics, business or have equivalent industry experience preferred
Direct industry experience of 0-3 years

KNOWLEDGE, SKILLS, AND ABILITIES

Detail oriented
Self-starters
Strong work ethic & desire to succeed
Ability to manage relationships with the assigned client’s personnel and be empathetic to the client’s needs while still managing to achieve excellent performance
Possesses a detailed understanding of transportation
Ability with spreadsheets and databases along with other analytical tools
Possess a good understanding of presentation applications (e.g. PowerPoint)
Ability to read, analyze, and interpret common financial reports and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
Ability to effectively present information to clients and management.
Ability to comprehend and apply generally accepted business and accounting mathematics.
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret mathematical or diagram form encompassing abstract and concrete variables.
Ability to act upon verbal and written instructions.

MAY PERFORM OTHER DUTIES AS ASSIGNED

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited, but may be required for special client needs or training/conferences.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

CANDIDATE PRIVACY NOTICE:

We value your privacy and are committed to protecting your personal information throughout the recruitment process. To learn more about how we collect, use, and retain candidate information, please review our Candidate Privacy Policy.

For certain positions, we may use AI-powered Talent Matching to help our recruiting team review applications. Candidates may opt out of AI-assisted review and have their applications reviewed without AI assistance. Choosing to opt out will not negatively affect your candidacy. For more information about Talent Matching and your rights, please refer to Section 3 of our Candidate Privacy Policy.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘greenhouse.io' or '@us.greenhouse-mail.io'