Jobs in the United States

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Added 2 mins ago
FC
HR Enterprise Strategic Initiative Program Manager
Fairfax County
Fairfax, VA
- $52.62 to $92.09 USD / hour
…leader to serve as the HR Enterprise Strategic Initiatives Program Manager. This role reports to Fairfax County’s Human Resources (HR) Director and leads high visibility, countywide human…
Added 2 mins ago
FC
Labor Relations Division Director (Human Resources Division Director)
Fairfax County
Fairfax, VA
- $57.04 to $108.38 USD / hour
This position manages and directs the labor relations division in the Department of Human Resources. Program activities include negotiation of collective bargaining agreements; contract…
Added 8 mins ago
Senior Director, Learning & Development
Indeed
Saint Louis, MO
+ Act as a senior strategic advisor to executive leaders and senior business partners across the company proactively shaping learning and development priorities and translating business…
Added 19 mins ago
Senior Finance Manager, Americas Sales Finance
Palo Alto Networks, Inc.
CA
- Trusted advisor and Finance partner to key Sales leadership within North America
Added 48 mins ago
Senior Director Analyst - Services GTM and AI Transformation
Gartner
Remote, United States
…the Tech CEO Research Practice, you will serve as a trusted advisor to small and midsize technology service provider organizations (including professional services arms inside technology…
Added 57 mins ago
PMO, Program Manager
Cushman & Wakefield
Creve Coeur, MO
The Senior Program Manager is responsible for leading and overseeing complex programs composed of multiple, interrelated projects to ensure delivery aligns with strategic business…
Added 1 hour ago
A
Customer Accounts Advisor
Aaron's
Kansas City, KS
- $14.25 to $15 USD / hour
…are 100% satisfied with their product. As a Customer Accounts Advisor you will build relationships with our customers over the phone and face-to-face to bring them one step closer to…
Added 1 hour ago
Assistant Federal Security Director - Generalist
Transportation Security Administration
Billings, MT
…concerning sensitive security information. Serves as a Principal Advisor to the Federal Security Director(FSD) on all matters concerning operational support. Develops, plans coordinates and…
Added 1 hour ago
Regional Marketing and Communications Director - Baton Rouge
Ochsner Health
New Orleans, LA
…to identify trends and opportunities. Serves as a strategic advisor to regional executive leadership team and supervises a team of regional marketing and communications…
Added 1 hour ago
G
Residential Real Estate Associate Attorney
GPAC
Atlanta, GA
- $100,000 to $120,000 USD / year
Build rapport and serve as a trusted advisor to real estate agent clients
Added 1 hour ago
Associate Financial Advisor
Edward Jones
Knoxville, IA
As an associate financial advisor at Edward Jones, you’ll work with the broader practice team - collaborating with one or more financial advisors and client support teammates - to deliver…
Added 1 hour ago
Branch Office Administrator
Edward Jones
Mason City, IA
…the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our BOAs are a valued part of…
Added 1 hour ago
Technical Trainer
Smurfit Westrock
Sioux City, IA
Serve as a trusted advisor to trainees and site leaders by building strong working relationships and influencing safe, high-quality work practices.
Added 1 hour ago
BH
Solution Architect
Banner Health
Remote, United States
- $51.13 to $85.21 USD / hour
…patterns in focused technology domains. Serve as a credible expert advisor to peers and leadership on the appropriateness of current and future technologies based on value to the…
Added 1 hour ago
Principal Engineer - Secure Network Services
Wells Fargo
CHANDLER, AZ
Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and…
Added 1 hour ago
Senior Lead Risk Analytics Consultant - CBL, Credit Risk
Wells Fargo
TEMPE, AZ
…the business unit’s risk appetite and all risk and compliance program…
Added 1 hour ago
Field Service Engineer IV (C4) - Technical Lead
Applied Materials
Phoenix, AZ
Added 1 hour ago
Merrill Advisor Development Program - Financial Advisor: Greater Arizona Market
Bank of America
Phoenix, AZ · Scottsdale, AZ
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 1 hour ago
Senior Manager of Customer Success
Healthix
NY · New York, NY
Through initiatives such as Healthix Connects, our internal volunteer and community engagement program, we are deepening our relationships with local organizations and creating…
Added 2 hours ago
PHYSICAL SCIENCE TECHNICIAN (INSTRUCTOR)
U.S. Pacific Fleet, Commander in Chief
Pearl Harbor Naval Base, HI
Added 2 hours ago
Senior Continuous Improvement Program Manager - Oahu
Hawaiian Electric
Pearl City, HI
…behaviors at all levels of the organization. Serves as a trusted advisor to senior leaders on operational excellence strategy, organizational readiness, and transformation risks. Coaches…
Added 2 hours ago
Merrill Financial Solutions Advisor - Partially Registered: Silicon Valley Market
Bank of America
Honolulu, HI
…workforce and positively impact the communities we serve. The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of…
Added 2 hours ago
Environmental Scientist / Senior Environmental Scientist - Oahu
Hawaiian Electric
Honolulu, HI
…systems. Provides regulatory and technical expertise, project and program management in support of the environmental compliance programs, emergency preparedness programs, and other…
Added 2 hours ago
Integrity & Compliance Analyst / The Adecco Group / Remote US
The Adecco Group
FL
…advancing the Adecco Group's North America Integrity & Compliance program as it transforms from a traditional compliance function into a best-in-class strategic business enabler. This…
Added 2 hours ago
T
R2130051 Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead AFB, FL
- Part-time
Serve as an advisor on supplementary nutrition, supplements, and performance enhancing substances within the POTFF program.

Transportation Insight

Senior Client Services Advisor

Hickory, NC, United States

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Job details

Experience: Direct industry experience of 0-3 years
Posting language: English
Posted: Nov 4, 2026

Original job description

The Client Services Advisor will primarily engage in business analytical support for both internal team members, as well as, external clients. An additional objective of the Client Services Advisor is to support client relationship management from both an internal, as well as, an external perspective

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review and analyze client data for trends, issues and additional opportunities for freight cost savings and efficiencies.
Review open client requests.
Check status and ensure progress towards request closure and client satisfaction.
Review carrier performance and client’s satisfaction with carrier performance.
Conduct monthly client reviews.
Review company tools and services available to assigned clients.
Document which tools are being used, the client’s satisfaction with those tools, and introduce newer tools that the client may not be utilizing.
Attempt to engage client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Cost minimization: Review opportunities for an assigned client to move more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).

PERFORMANCE & METRICS

Client Turnover and Client Revenue Retention Program Activities (as directed)
Lost Savings Tracking
Routing Optimization Tracking
Annual Business Alignment Meeting with Assigned Book of Business

JOB REQUIREMENTS

BS/BA degree in logistics, business or have equivalent industry experience preferred
Direct industry experience of 0-3 years

KNOWLEDGE, SKILLS, AND ABILITIES

Detail oriented
Self-starters
Strong work ethic & desire to succeed
Ability to manage relationships with the assigned client’s personnel and be empathetic to the client’s needs while still managing to achieve excellent performance
Possesses a detailed understanding of transportation
Ability with spreadsheets and databases along with other analytical tools
Possess a good understanding of presentation applications (e.g. PowerPoint)
Ability to read, analyze, and interpret common financial reports and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
Ability to effectively present information to clients and management.
Ability to comprehend and apply generally accepted business and accounting mathematics.
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret mathematical or diagram form encompassing abstract and concrete variables.
Ability to act upon verbal and written instructions.

MAY PERFORM OTHER DUTIES AS ASSIGNED

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited, but may be required for special client needs or training/conferences.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

CANDIDATE PRIVACY NOTICE:

We value your privacy and are committed to protecting your personal information throughout the recruitment process. To learn more about how we collect, use, and retain candidate information, please review our Candidate Privacy Policy.

For certain positions, we may use AI-powered Talent Matching to help our recruiting team review applications. Candidates may opt out of AI-assisted review and have their applications reviewed without AI assistance. Choosing to opt out will not negatively affect your candidacy. For more information about Talent Matching and your rights, please refer to Section 3 of our Candidate Privacy Policy.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘greenhouse.io' or '@us.greenhouse-mail.io'