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Added 24 mins ago
TO
Retail Part Time Team Lead
The ODP Group
Ellisville, MO
- Part-time
…build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment,…
Added 24 mins ago
TO
Retail Part Time Team Lead
The ODP Group
Manchester, MO
- Part-time
…build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment,…
Added 1 hour ago
UO
Finance and Accounting Senior Professional
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Grant, Contract, and Fund Account Management:
Added 1 hour ago
UO
Pre-Health Advisor
University of Colorado Denver
Boulder, CO
- $49,900 to $60,000 USD / year
The Office of Pre-Health Advising (OPHA) at CU Boulder invites applications for a Pre-Health Advisor position! This role provides comprehensive pre-health advising to CU Boulder…
Added 1 hour ago
UO
Finance and Accounting Senior Professional
University of Colorado Denver
Boulder, CO
- $68,000 to $72,000 USD / year
The Senior Finance and Accounting Professional serves as a departmental lead for financial management, bringing advanced expertise in accounting and fiscal administration to the Department…
Added 1 hour ago
Quality Patient & Safety Advisor – Procedural Services
Cape Cod Healthcare
MA
Monitor compliance to applicable regulatory and accreditation/certification program requirements including PRO/PM measures and the Joint Commission DSC certifications.
Added 1 hour ago
Quality Patient & Safety Advisor – Regulatory Compliance
Cape Cod Healthcare
MA
…informed consent, patient identification, time-outs, medication management, infection prevention, discharge planning, and medical record…
Added 1 hour ago
10310 Inside Sales
SBH
Frisco, TX
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 1 hour ago
Branch Office Administrator
Edward Jones
Mount Horeb, WI
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the…
Added 1 hour ago
Sr Principal Engineer - HSE Global Facilities Delivery
Lilly
Pleasant Prairie, WI
Support the management of GFD’s Contractor Safety Management Program (CSMP):
Added 1 hour ago
Alternative Investment Supervisor
U.S. Bank
Milwaukee, WI
…servicing to investment companies and advisers. Serves as trusted advisor to clients by continually assessing changing business and strategies, as well as providing expertise, tools and…
Added 2 hours ago
W
(USA) Tire and Battery Service Advisor
Walmart
VERNON HILLS, IL
- $20 to $28 USD / hour
…standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised…
Added 2 hours ago
W
(USA) Tire and Battery Service Advisor
Walmart
VERNON HILLS, IL
- $20 to $28 USD / hour
…standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised…
Added 2 hours ago
T
AV Team Lead
TEKsystems
New York, NY
- $45 to $48 USD / hour
…members through regular coaching, feedback, and performance management. Establish team priorities, assign workloads, and ensure appropriate resource coverage for meetings, events, and daily…
Added 2 hours ago
Physicist/Scientist III-X-ray Imaging (E3)
Applied Materials
Benicia, CA
Define system requirements and specifications. Troubleshoot system problems. Respond to field physics related issues, function as advisor for solving physics related application issues.
Added 2 hours ago
Supervisory Inventory Management
Veterans Affairs, Veterans Health Administration
Loma Linda, CA
Added 2 hours ago
SUPV INSTALLATIONS PLANS PROGRAMS AND READINESS INTEGRATOR
Commander, Navy Installations
Lemoore Naval Air Station, CA
Added 2 hours ago
66313 Inside Sales
SBH
Wooster, OH
…color, cosmetics, skin care, or nails, we want you to be the advisor on our customer’s journey. It takes knowledge and training – which Cosmoprof will go above and beyond to provide. You…
Added 2 hours ago
Merrill Advisor Development Program - Financial Advisor: East Bay Market
Bank of America
Walnut Creek, CA · Santa Rosa, CA · Pleasanton, CA · Napa, CA · Oakland, CA
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth…
Added 2 hours ago
Merrill Advisor Development Program - Financial Advisor: Pasadena Central Market
Bank of America
Bakersfield, CA · Pasadena, CA · Fresno, CA · Santa Clarita, CA · Visalia, CA
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 2 hours ago
Merrill Advisor Development Program - Financial Advisor: Palo Alto Market
Bank of America
Palo Alto, CA · San Mateo, CA
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth…
Added 2 hours ago
Customer Business Operations Specialist III
Applied Materials
Santa Clara, CA
This role works closely with Sales, Business Management, WWOPS, Finance, Order Management, and other cross-functional teams to help ensure customer commitments are met, business risks are…
Added 2 hours ago
Customer Business Operations Specialist IV
Applied Materials
Santa Clara, CA
…combines ownership of customer demand planning, strategic delivery management, contract execution, and revenue risk mitigation with opportunities to lead cross-functional initiatives,…
Added 2 hours ago
Service Marketing Manager – MDP/ALD (E5)
Applied Materials
Santa Clara, CA
Strong program management and technical acumen with past product marketing experience
Added 2 hours ago
Product Safety Engineer III (E3)
Applied Materials
Santa Clara, CA
…Working within multifunctional teams and under the guidance of management and subject matter experts, this mid-level engineer evaluates the introduction of new technologies and their…

Transportation Insight

Senior Client Services Advisor

Hickory, NC, United States

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Job details

Experience: Direct industry experience of 0-3 years
Posting language: English
Posted: Nov 4, 2026

Original job description

The Client Services Advisor will primarily engage in business analytical support for both internal team members, as well as, external clients. An additional objective of the Client Services Advisor is to support client relationship management from both an internal, as well as, an external perspective

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review and analyze client data for trends, issues and additional opportunities for freight cost savings and efficiencies.
Review open client requests.
Check status and ensure progress towards request closure and client satisfaction.
Review carrier performance and client’s satisfaction with carrier performance.
Conduct monthly client reviews.
Review company tools and services available to assigned clients.
Document which tools are being used, the client’s satisfaction with those tools, and introduce newer tools that the client may not be utilizing.
Attempt to engage client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Cost minimization: Review opportunities for an assigned client to move more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).

PERFORMANCE & METRICS

Client Turnover and Client Revenue Retention Program Activities (as directed)
Lost Savings Tracking
Routing Optimization Tracking
Annual Business Alignment Meeting with Assigned Book of Business

JOB REQUIREMENTS

BS/BA degree in logistics, business or have equivalent industry experience preferred
Direct industry experience of 0-3 years

KNOWLEDGE, SKILLS, AND ABILITIES

Detail oriented
Self-starters
Strong work ethic & desire to succeed
Ability to manage relationships with the assigned client’s personnel and be empathetic to the client’s needs while still managing to achieve excellent performance
Possesses a detailed understanding of transportation
Ability with spreadsheets and databases along with other analytical tools
Possess a good understanding of presentation applications (e.g. PowerPoint)
Ability to read, analyze, and interpret common financial reports and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
Ability to effectively present information to clients and management.
Ability to comprehend and apply generally accepted business and accounting mathematics.
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret mathematical or diagram form encompassing abstract and concrete variables.
Ability to act upon verbal and written instructions.

MAY PERFORM OTHER DUTIES AS ASSIGNED

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited, but may be required for special client needs or training/conferences.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

CANDIDATE PRIVACY NOTICE:

We value your privacy and are committed to protecting your personal information throughout the recruitment process. To learn more about how we collect, use, and retain candidate information, please review our Candidate Privacy Policy.

For certain positions, we may use AI-powered Talent Matching to help our recruiting team review applications. Candidates may opt out of AI-assisted review and have their applications reviewed without AI assistance. Choosing to opt out will not negatively affect your candidacy. For more information about Talent Matching and your rights, please refer to Section 3 of our Candidate Privacy Policy.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘greenhouse.io' or '@us.greenhouse-mail.io'