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Security Service Technician
Galaxy Integrated Technologies
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- $48 to $58 USD / hour
Install, program, trouble shoot and service low voltage security systems
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Principal Technical Curriculum Developer - SaMD Product Development & QA
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…Assurance Engineer, Regulatory Affairs Specialist, Technical Program Manager, Product Development Leader, Clinical Safety professional, or Medical Device Software Engineer who has a…
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Transportation & Logistics (Industrials) - Management Consulting Manager
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Management Consulting Manager professionals will be part of the leading Strategy & Consulting practice in the Industrial Transportation & Logistics sector and will possess one or multiple…
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General Manager I - Store 5176 - Seneca, NY
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West Seneca, NY
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
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General Manager II - Store 9209 - Forest City, FL
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Senior Project Manager - EV Charging Construction Management
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San Francisco, CA
- $140,000 to $165,000 USD / year
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
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Measurement Operations Manager
SPL
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- $100,000 to $140,000 USD / year
We are seeking an experienced Measurement Operations Manager with a strong background in oil and gas measurement, instrumentation, and field operations to lead our measurement operations in…
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E&C Business Integrity Trade Compliance Senior Manager
PwC
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As a Business Integrity Trade Compliance Senior Manager, you will focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. Within our…
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E&C Business Integrity Trade Compliance Senior Manager
PwC
Saint Louis, MO
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Community Sales Manager
Trumark Homes
Sumner, WA
- $60,000 USD / year
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Complex Care Nurse (RN) Care Manager
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…enrollment services to meet eligibility requirements of the program and surrounding counties. Ensures coordination and planning, including community and family support. Focuses on the…
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Emergency Nurse Manager
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The Nurse Manager is responsible for the daily twenty-four (24) hour planning, organizing, directing and controlling of the daily operations and clinical practice of assigned patient care…
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Data Strategy & Systems Engineering Manager
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Arcfield is seeking a Data Strategy & Systems Engineering Manager to lead Systems Engineering Technical Advisor (SETA) support to the GED Enterprise Data and Applications Platforms (EDAP)…
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ACU Nurse Manager
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Partner effectively with manager and team to gain and apply feedback, insight and direction on project approaches and challenges.
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Apartment Community Manager - North Glen MacArthur
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We are hiring an Apartment Community Manager for our apartment community North Glen MacArthur in Irving, TX.
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Clinical Manager
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…young adults with autism spectrum disorder (ASD)! As a Clinical Manager, you'll play a vital role in helping them develop the skills they need to thrive in their communities. We're looking…
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Program Management Snr Manager - Platform Planning
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Project Manager - Water/Wastewater Job Details | Black & Veatch Family of Companies
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Assistant General Manager
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Transgroup Express, LLC

Ocean Export Manager

Franklin Park, IL, United States

On-site

$90,000 to $120,000 USD / year

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Job details

Pay: $90,000 to $120,000 USD / year
Workplace: On-site
Posting language: English

Original job description

Scan Global Logistics is a leading freight forwarding company, specializing in providing comprehensive logistics solutions to clients across various industries. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship and fun. This is a direct hire, full-time, on-site position based in Franklin Park, IL.

Position Overview:

SGL is seeking an experienced and results-driven Ocean Export Manager to oversee and manage all aspects of international ocean export operations. This role is responsible for leading the Ocean Export team, ensuring efficient and compliant shipment execution, maintaining strong customer and carrier relationships, and driving operational performance and profitability. The Ocean Export Manager will provide strategic and operational direction, oversee daily department activities, resolve escalated issues, and implement process improvements to ensure high-quality service delivery. The ideal candidate will possess extensive ocean export freight forwarding experience, strong leadership capabilities, and a thorough understanding of international shipping regulations and export compliance requirements.

Job Duties and Responsibilities:

Manage and oversee all ocean export operations, ensuring the timely, accurate, and cost-effective movement of shipments from origin through final destination.
Lead, mentor, and develop the Ocean Export team by providing training, guidance, performance feedback, and ongoing support.
Oversee daily operational activities, workload distribution, staffing requirements, and departmental priorities to ensure productivity and service efficiency.
Serve as the primary escalation point for operational challenges, shipment delays, documentation discrepancies, and customer service concerns.
Ensure compliance with applicable U.S. Customs requirements, Federal Maritime Commission (FMC) regulations, export controls, Export Administration Regulations (EAR), and other applicable international trade requirements.
Oversee the preparation, review, and timely submission of export documentation, including Bills of Lading, shipping instructions, commercial invoices, certificates of origin, Electronic Export Information (EEI), and Automated Export System (AES) filings, as applicable.
Ensure proper coordination of the complete ocean export process, including booking arrangements, cargo pickup, inland transportation, container management, vessel departures, pre-alerts, and shipment tracking.
Develop and maintain strong working relationships with ocean carriers, NVOCCs, overseas agents, customs brokers, trucking companies, warehouses, customers, and other service providers.
Negotiate and evaluate ocean freight rates, carrier agreements, and vendor services to secure competitive pricing, improve service levels, and maximize departmental profitability.
Monitor shipment performance, operational workflows, and key performance indicators (KPIs) to identify service gaps and ensure compliance with customer requirements and established service standards.
Collaborate with Sales and Business Development teams to support new business opportunities, develop competitive ocean export solutions, provide pricing support, and strengthen existing customer relationships.
Oversee customer-specific requirements, service agreements, and Standard Operating Procedures (SOPs) to ensure consistent and accurate execution of export shipments.
Analyze departmental performance, identify operational inefficiencies, and implement process improvements to reduce costs, increase productivity, and enhance service quality.
Ensure accurate and timely shipment updates, documentation, and operational records within transportation management systems and other internal platforms.
Coordinate with internal departments, including customs brokerage, transportation, warehousing, and accounting, to ensure seamless shipment execution and timely resolution of operational matters.
Oversee the proper handling of specialized cargo, including bonded freight, hazardous materials, and other regulated shipments, ensuring applicable documentation and handling requirements are met.
Ensure timely and accurate invoicing, review operational costs, and identify opportunities to improve revenue, control expenses, and minimize financial discrepancies.
Promote a culture of accountability, compliance, customer satisfaction, teamwork, and continuous improvement throughout the department.
Perform other duties and responsibilities as assigned by management.

Qualifications

Minimum 5 years of experience in ocean export freight forwarding operations.
Minimum 2–3 years of supervisory or management experience within freight forwarding, logistics, or supply chain operations.
Strong knowledge of the end-to-end ocean export process, international shipping practices, carrier booking procedures, documentation, and export compliance requirements.
Comprehensive understanding of U.S. export regulations, including AES/EEI filing requirements, FMC regulations, U.S. Customs requirements, and other applicable government agency regulations.
Experience working with ocean carriers, NVOCCs, overseas agents, customs brokers, trucking providers, and other logistics service providers.
Knowledge of bonded freight, cargo handling, and applicable regulatory requirements for specialized shipments.
Proven leadership, team management, and employee development capabilities.
Strong customer service, communication, negotiation, and relationship management skills.
Excellent organizational, analytical, and problem-solving abilities with strong attention to detail.
Ability to manage competing priorities, resolve escalated issues, and make effective operational decisions in a fast-paced environment.
Proficiency in Microsoft Office Suite, particularly Excel, and freight forwarding/logistics management systems.
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.

Physical Requirement:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

Work authorization/security clearance requirements:

Must be eligible to work in the United States
Must pass TSA eligibility screening

Job Types: Full Time Salary: $90,000 - $120,000 Annually Expected hours: 40 per week Work Location: On-site

Benefits:

401(k)
Health Insurance
Dental insurance
Vision Insurance
Employee assistance program
Health Savings Account (HSA)
Life insurance
Short Term Disability Insurance
Long Term Disability Insurance
Paid Time Off
Tuition Reimbursement

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More about this job

Skills

Leadership
Regulatory compliance
Provide training
Documentation
Customer service
International trade
Sales
Customer relations
Warehouse operations
Control of expenses
Teamwork
Process improvement
Logistics
Supply chain management
Handle cargo
Communication skills
Negotiation
Problem solving
Attention to detail
Microsoft Office
Microsoft Excel
Manage logistics

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