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Transform9

Full-Stack Engineer, Provisioning Apps

Remote, United States

Apply on jobs.workable.com About employer

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Job details

Posting language: English
Posted: Jun 29, 2026

Original job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call. Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works. Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast. About the role The Provisioning apps team builds the applications that bring Transform9's AI voice agents to life for each customer. Your primary users are the people running healthcare front offices - Call Center Managers, IT Managers, and Practice Administrators - who configure, launch, and manage voice agents for their organizations. You'll own the full stack of these provisioning applications, from the UIs these operators interact with to the backend services that configure and deploy agents at scale. What you'll do

Design and build full-stack provisioning applications used by Transform9's direct customers to configure and deploy voice agents
Own the end-to-end user experience for non-technical operators - making complex agent configuration simple, fast, and reliable
Build scalable backend services that interface with the Core Platform to provision, update, and manage voice agents
Develop production-grade software that meets HIPAA and healthcare security standards
Participate in code review and contribute to engineering standards
Debug production issues and own features through their full lifecycle - design, build, test, deploy, monitor
Collaborate with Customer Success and Product to understand operator workflows and translate them into great UX
8+ years building production full-stack applications
Strong proficiency across frontend (React or equivalent) and backend (Python, TypeScript, or equivalent)
Experience building operator-facing or admin tooling for SaaS products
Comfort working across the stack - from UI to API to data layer
Strong UX instincts with an ability to design for non-technical end users
Solid understanding of RESTful APIs, authentication, and systems integration
Comfort with rapid iteration and ambiguity in a fast-moving environment

Nice to have

Experience with configuration management, workflow builders, or multi-tenant SaaS platforms
HIPAA-regulated or compliance-heavy environment experience
Voice/telephony, LLM, or conversational AI product experience
Background building tools used by healthcare operations or IT teams
Top-tier health coverage: medical, dental & vision
401(k)
Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you. Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Note: The Transform9 team will only email you from a transform9.com email address.

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More about this job

Skills

EHR
Security regulations
React
Python
TypeScript
API development
Workflow
Regulatory compliance

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Work requirements

Jobs in the United States