Jobs in the United States

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Internal Medicine - Physician - West 23rd Street - Manhattan, NY
Mount Sinai Health System
NY
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 empl
Added just now
Family Medicine - Physician - West 23rd Street - Manhattan, NY
Mount Sinai Health System
NY
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees
Added just now
Parts Business Development Representative
The Raymond Corporation
Louisville, KY
Collaborate with our Parts, Service, Product Support, Warehouse, Operations, and Sales teams to deliver an exceptional customer experience.
Added just now
RC
Behavioral MTSS Clinical Professional
Rantoul City School District 137
Rantoul, IL
- $56,250 to $107,890.08 USD / year
The Behavioral MTSS Clinical Professional provides leadership, support, and implementation assistance for behavioral and social-emotional programs and services designed to enhance students’…
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ServiceNow System Administrator- TS/SCI w/poly
GD Information Technology, Inc.
United States
Critical Systems, Dashboard Management, Data Quality ManagementCertifications:
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Assembler/Deburrer - Manufacturing - Big Lake
Howmet Aerospace
Big Lake, MN
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Tableau SME- TS/SCI w/poly
GD Information Technology, Inc.
United States
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Site Reliability Engineer- TS/SCI w/poly
GD Information Technology, Inc.
United States
Complex Systems, Systems Development, Systems ManagementCertifications:
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ISSE/Cybersecurity Engineer- TS/SCI w/poly
GD Information Technology, Inc.
United States
● Maintain required RMF documentation for all systems.
Added 1 min ago
KC
Sales Administrator
KLA Corporation
Chandler, AZ · Richardson, TX
- $34.76 to $59.09 USD / hour
KLA is seeking a highly organized and detail-oriented Sales Administrator to support our sales operations team and business units by managing customer orders, forecasts, reporting, and…
Added 1 min ago
CC
R&D Chemist (54248)
Camco Chemical
Remote, United States
- $70,000 to $95,000 USD / year
Support EPA/FIFRA requirements for applicable registered products, including formulation information, labels, amendments, and supporting technical documentation.
Added 1 min ago
IT Program Manager, FinOps Lead
Charles Schwab Inc.
Phoenix, AZ · Southlake, TX
…costs, and technology spend to provide actionable insights that support strategic decision-making across Infrastructure &…
Added 1 min ago
Junior Network Engineer
CACI
Washington, DC · Reston, VA · Washington · Reston
Complete network documentation for physical and logical diagrams, design documentation, and inventory support.
Added 1 min ago
C-
Administrative Support Specialist
Clarvida - North Carolina
Morehead City, NC
- $16 to $18.5 USD / hour
Job Title: Administrative Support Specialist Location: Raleigh, NC Employment Type: Full-time Salary: $16–$18 per hour Date Posted: August 16, 2026
Added 1 min ago
Informatics Specialist
Evara Health
Clearwater, FL
…Health’s data analytics, business intelligence, and reporting systems. This role plays an important part in transforming raw data into actionable insights that enhance decision-making,…
Added 2 mins ago
Human Resources Manager
Pokagon Band of Potawatomi Indians
Dowagiac, MI
Support the Pokagon Band Preference Code and collaborate with the Tribal Preference Liaison on the Pokagon Skill Band.
Added 2 mins ago
Machine Operator
Veritiv
Sycamore, IL
…work on a variety of positions to supply technical and labor support to production areas as needed for the facility operation. Responsibilities also include ensuring product produced is…
Added 2 mins ago
RS
Sales Associate - Avoca, NY
Reid Stores LLC
Avoca, NY
- $16 to $19.5 USD / hour
· A culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other’s successes.
Added 2 mins ago
Senior Mainframe Systems Programmer
ewminds consulting Services
Clifton, NJ
1. IBM z/OS / MVS Systems Programming – strong hands-on experience
Added 2 mins ago
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
…will help define, build, and scale AI-driven solutions that support infrastructure services across multiple channels, including ticketing systems, call centers, and…
Added 3 mins ago
FB
Alternative Production System Lead (In Training)
Fechheimer Brothers
Hodgenville, KY
- $15 USD / hour
Perform and demonstrate a variety of industrial sewing operations to support production, employee training, and the introduction of alternative sewing methods.
Added 3 mins ago
Front Desk Team Member
Dedicated Senior Medical Centers of Florida, LLC
United States
…medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every…
Added 3 mins ago
Principal Project Engineer
GDKN Corp.
Phoenix, AZ
Support and lead systems and test engineering efforts including requirements management, system integration, and engine development/qualification test efforts
Added 3 mins ago
Disaster Recovery Analyst
Cintas
Mason, OH
…coordinate disaster recovery testing, and report results to support continuous improvement of resilience…
Added 3 mins ago
Project Information Specialist II
Fluor
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Assist in the implementation of remote collaboration tools and procedures to support multi-office design reviews as well as training and collaboration sessions

Transcat, Inc.

IT Support Analyst

Rochester, NY, United States

$22 to $25 USD / hour

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Job details

Pay: $22 to $25 USD / hour
Apply by: Nov 5, 2027
Experience: 0–2 years of IT support experience (internship or entry-level acceptable)
Posting language: English
Posted: Nov 5, 2024

Original job description

Overview

Who we are - Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With 1,500 employees - in technical, consulting, operational, sales, finance, and corporate roles - we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career?

Here’s what Transcat has to offer - • Work that matters

A values-based culture where people care about each other and the work they do together
Flexibility
Training and development to accelerate learning and career advancement
Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
Pay Range: $22.00 - $25.00/hr

Position Summary

The IT Support Analyst provides Tier 1 technical support for end users and business systems, serving as the first point of contact for IT-related issues and service requests. This role focuses on timely ticket resolution, customer service, and maintaining accurate documentation.

The IT Support Analyst works under the guidance of senior team members to troubleshoot user issues and support the organization’s computing environment, including basic software installations, updates, and device support. This role is expected to be in the office five days per week unless hired as a remote employee.

Responsibilities

Resolve Tier 1 incidents and service requests across endpoints, identity, SaaS applications, and business systems
Provide front-line support for end users, ensuring a high level of customer service and communication
Escalate complex or unresolved issues to IT Support Analyst II or other appropriate teams
Maintain and support printers, wireless devices, and end-user hardware to ensure reliability and user productivity
Accurately document tickets, including troubleshooting steps and resolutions, in accordance with IT standards
Monitor assigned ticket queues and respond within established SLA/SLO targets
Follow standard troubleshooting procedures and knowledge base articles
Assist with basic software installations, updates, and system configurations
Support account-related requests such as password resets, MFA setup, and basic access issues
Contribute to knowledge base articles by documenting common issues and solutions
Participate in team meetings, training sessions, and process updates
Promote self-service tools and resources when appropriate
Ability to work occasional after-hours support as required
Ability to travel to other company facilities as needed
Model the Company’s values to influence others to perform in an aligned manner.
Other duties as assigned

Qualifications

Required Knowledge, Skills, and Abilities

Exceptional customer service skills
Ability to identify patterns, not just individual tickets, and identify areas for improvement
Experience with providing support quality through documentation and feedback
Ability to operate with minimal supervision

Technology Scope

Endpoint: Windows 10/11, macOS, mobile devices
Identity & Access: Active Directory, Azure AD, MFA, account lifecycle
Productivity & SaaS: Microsoft 365, Teams, OneDrive, SharePoint
Ticketing & ITSM: Freshservice or equivalent
Hardware: Laptops, desktops, peripherals, printers, conferencing equipment
Networking: Basic LAN/Wi-Fi connectivity and VPN troubleshooting

Education and Experience

Associate’s degree or equivalent experience
0–2 years of IT support experience (internship or entry-level acceptable)
Familiarity with basic troubleshooting in a ticketed support environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

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